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Code Enforcement

The responsibility to address Code Enforcement concerns varies based on the type of complaint.  The list below indicates what department and staff person to call. If you need assistance in resolving a conflict with a neighbor, please call our Citizen Information Center at 503-635-0257.  The Citizen Information Center staff can provide tools and offers mediation services.

Complaint Type Responder Contact

Abandon Building (broken windows, open doors, etc.)

Planning

Code Enforcement

Encroachments - Park Property
(dumping, irrigation, fences, brush clearing, etc.)

Parks Park Ranger

Encroachments - Public Streets
(low limbs, big hedges, mulch piles, PODS, etc.)

Public Works Asst. City Engineer
Fence - Public & Private Property Planning Code Enforcement
Garbage/Debris - Private Property Planning Code Enforcement
High Grass/Brush - Fire Danger Fire Deputy Fire Marshal
High Grass/Brush - Private Property Police Community Services Officer
High Grass/Brush - Right of Way Median Operations Administrative Support
Land Use Condition of Approval Planning Code Enforcement
Noise Police Community Services Officer

Planning Complaint
(building setbacks, occupancy, use, landscaping)

Planning Code Enforcement

Signs, Temporary - Right of Way
(A-frame signs, banners, garage sale signs, etc.)

Planning/Police Code Enforcement or CSO

Signs, Temporary, - Private Property
(A-frame sign, banners, garage sale signs, etc.)

Planning Code Enforcement

Soil Erosion
(sediment in stream, muddy runoff, etc.)

Public Works Erosion Control Specialist

Tree Cutting - Right of Way & Private Property
(weekends & after 5:00 pm)

Police Community Services Officer

Tree Cutting - Right of Way & Private Property
(weekdays 8:00 am - 5:00 pm)

Planning Code Enforcement
Tree Down - Right of Way Operations Administrative Support
Tree, Protection - Right of Way & Private Property Planning Code Enforcement

Unsafe Construction Site - Public Improvements
(damaged or missing Right of Way public improvements)

Public Works Asst. City Engineer
Vehicle or Trailer, Parked - Right of Way Police Community Services Officer
Vehicle or Trailer, Parked - Private Property Planning Code Enforcement
Water Contamination Public Works Water Quality Program Coordinator