Welcome to Lake Oswego’s Citizen Information Center
This office is designed to assist citizens navigate City departments and help facilitate and resolve issues. This may include neighborhood complaints, noise, parking, barking dogs, neighbor to neighbor conflicts and any number of concerns and questions citizens may have. We are a part of the City Manager’s Office.
How to reach us:
Phone: 503-635-0257
Email: dbouwer@ci.oswego.or.us
Mail or in person: Citizen Information Center, 380 A Ave, Lake Oswego, OR 97034
What kind of assistance can you get in the CIC?
The CIC office staff can answer an array of questions on or about the City as a community, as well as provide information on departments, staff, projects and services provided by the City of Lake Oswego.
When should I contact the CIC Office?
You should contact the CIC when and if you do not know who to contact regarding any issue. You should also contact the CIC if you have a concern regarding your interaction with any City department that was not satisfactory or if you have neighborhood/neighbor concerns. The CIC can also provide additional resources that may be helpful to new residents and long-time community members.
If I have an issue with my neighbor how can the CIC help me?
The City provides free mediation that enables people in conflict or disagreement to resolve their differences with the assistance of an impartial third party-mediator. This is a shared problem-solving process. This process is voluntary, free of charge, impartial, effective, available after hours and confidential.