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Agenda Packet - 2024-01-02 AGENDA / I E ps CITY COUNCIL MEETING Tuesday, January 2, 2024 row 5:30 p.m. City Hall Council Chamber- 3rd Floor °REGot 380 A Avenue, Lake Oswego, OR 97034 Staff Contact: Kari Linder, CityRecorder@lakeoswego.city Virtual Access ADA Accommodation Requests Translation Services This meeting will be held in lakeoswego.city/accommodation Traduccion o interpretacion person.To participate remotely, 503-635-0282; Relay 711 i* M i please email the City Recorder by Please allow four business days to gc4-4 noon the day of the meeting. process your request. 5 503-534-5738 This meeting will be livestreamed on the City's YouTube Channel and at lakeoswego.citv.The meeting will also be broadcasted live on Tualatin Valley Community TV;check tvctv.org for details. 1. CALL TO ORDER 2. ROLL CALL 3. PLEDGE OF ALLEGIANCE 4. ELECTION OF COUNCIL PRESIDENT 5. PRESENTATIONS 5.1 Martin Luther King Jr. Day Proclamation. 5.2 Awards for the 2023 Unsung Heroes. 5.3 Chamber of Commerce Annual Report. 5.4 2023 Community Survey Results. 6. PUBLIC COMMENT The purpose of Public Comment is to allow community members to present information or raise an issue regarding items not on the agenda or regarding agenda items that do not include a public hearing.A time limit of three minutes per individual shall apply. Public Comment will not exceed thirty minutes in total, unless changed by the Mayor. If you are unable to attend the meeting and prefer to provide public comment in writing, by phone or electronically, please email the City Recorder by noon the day of the meeting. Respect. Excellence. Trust. Service. 503-534-4225 380 A AVENUE PO Box 369 LAKE OSWEGO, OR 97034 WWW.LAKEOSWEGO.CITY Page 2 7. CONSENT AGENDA The Consent Agenda allows the City Council to consider items that require no discussion. An item may only be discussed if it is pulled from the Consent Agenda. The City Council makes one motion covering all items included on the Consent Agenda. Motion: Move to adopt the Consent Agenda. 7.1 Approve a Contract Award for 9-1-1 Phone and Mapping Equipment Replacement. Motion: Move to authorize the City Manager to sign a contract with Motorola Solutions, Inc.,for 9-1-1 Phone and Mapping Equipment Replacement,for $579,966.33. 7.2 Resolution 24-01, A Resolution of the City Council of the City of Lake Oswego Approving the Council Liaison and Committee Assignments for 2024. Motion: Move to adopt Resolution 24-01. 8. ITEMS REMOVED FROM CONSENT AGENDA 9. CONSENT AGENDA—Councilors Only [Note: Only Councilors vote to concur in Mayor's appointments of Committee members, per Charter, Section 19] Motion: Move to adopt Resolution 24-04. 9.1 Resolution 24-04, A Resolution of the City Councilors of the City of Lake Oswego Approving an Appointment to the Library Advisory Board. 10. STUDY SESSION 10.1 Parks Plan 2040 Project Update. 11. INFORMATION FROM COUNCIL 12. REPORTS OF OFFICERS 13. ADJOURNMENT Respect. Excellence. Trust. Service. 503-534-4225 380 A AVENUE PO Box 369 LAKE OSWEGO, OR 97034 WWW.LAKEOSWEGO.CITY 5.1 ,1411s4- c--) 0.-. c Proclamation :pREG° -‘ Martin Luther King Jr. Day WHEREAS,in contemplation of the City of Lake Oswego's community tapestry,we find ourselves reflecting upon the enduring legacy of the distinguished Dr. Martin Luther King Jr. He was a great luminary who advocated for economic and social justice, international harmony, and the intrinsic right to effect change through unified voices; and WHEREAS, we as a community, hold fast to the profound teachings of Dr. King, who asserted that "the ultimate measure of a man is not where he stands in the moments of convenience and comfort but where he stands at times of challenge and controversy," thereby inspiring us to confront adversities with fortitude and unwavering conviction; and WHEREAS, we acknowledge the paramount importance of amplifying the voices of our burgeoning student leaders, the trailblazers of our next generation, unmoved by fear or personal gain, as they endlessly advocate for the foundational rights of all individuals; and WHEREAS, Dr. King's eloquent words and life narrative underscored the division between strategic rhetoric and tangible consequences, imparting upon us the importance of cultivating moral judgment, prioritizing justice and the basic dignities essential to humanity over societal pressures and personal ease; and WHEREAS, we pay homage to Dr. King's ultimate sacrifice in the relentless pursuit of peace and justice, conscious of the strides made across the decades that have conferred rights upon individuals, affording them a voice and the opportunity to stand as catalysts for change within their communities; and WHEREAS,we are invited to persevere in the ongoing endeavor to uplift the oppressed from the shackles of poverty, to seek tranquility in regions and communities burdened by violence and to dismantle the shackles of racism, classism, sexism and gender-based discrimination, which hinder individuals from realizing their constitutionally guaranteed full and free potential; and WHEREAS,amidst the disheartening overload of daily news portraying unthinkable violence and injustices suffered by our neighbors, we gather wisdom from the conviction that present courage and action and shall pave the way for a brighter tomorrow. A sentiment resonating with Dr. King's hope mirrored in the resolute gaze of cogitators against the status quo and champions for the voiceless; NOW,THERFORE, BE IT RESOLVED,that we, the esteemed Lake Oswego City Council, do hereby proclaim the 15th day of January as Martin Luther King Jr. Day. We call on the people of Lake Oswego to stand in unison with their fellow residents across the United States, observing this day through civic, communal and service programs in honor to the indelible life and lasting legacy of Dr. Martin Luther King Jr. Joseph M. Buck, Mayor January 2, 2024 5.3 44 COUNCIL REPORT von. o OREGO� Subject: First Annual Report from the Lake Oswego Chamber of Commerce Meeting Date: January 2, 2024 Staff Member: Jessica Numanoglu, Director Report Date: December 21, 2023 Department: Community Development Action Required Advisory Board/Commission Recommendation ❑ Motion ❑ Approval ❑ Public Hearing ❑ Denial ❑ Ordinance ❑ None Forwarded ❑ Resolution ❑X Not Applicable ❑X Information Only Comments: ❑ Council Direction ❑ Consent Agenda Staff Recommendation: No Council Action is requested—informational only Recommended Language for Motion: NA Project/ Issue Relates To: Economic Development goal and initiative Issue before Council: ❑X Council Goals/Priorities: Support business investment and job creation in Lake Oswego. Council Initiative: Implement the initiatives in the 2022 Economic Development Strategy and Resource Plan. ISSUE BEFORE COUNCIL The Lake Oswego Chamber of Commerce ("Chamber") will present its first annual report to the Council, providing an overview of the activities and services it performed in 2023 in accordance with the Scope of Work outlined in its contract with the City. BACKGROUND In December 2022, the Council adopted an Economic Development Strategy and Resource Plan (Attachment 3), which is intended to "Support business investment and job creation in Lake Respect. Excel'ence. Trust. Service, 503-635-0215 380 A AVENUE PO BOX 369 LAKE OSWEGO,OR 97034 WWW.LAKEOSWEGO.CITY Page 2 Oswego." Because the Chamber is uniquely positioned as the primary business-focused nongovernmental organization within Lake Oswego, the City entered into a contract in December 2022 with the Chamber to carry out specific elements of the Plan. The purpose of the contract is to strengthen the Lake Oswego business community through community partnerships, education and training, and marketing to business and visitor prospects. The Chamber contract is a 3-year pilot program. The term of the contract is one year, with two annual options to renew through December 2025. The first year of the contract was funded with a $50,000 ARPA Grant. The contract budget for the remaining two years of the pilot program is $50,000 annually, indexed for inflation. DISCUSSION In accordance with the goals and objectives of the Economic Development Plan and Strategy, the contract's Scope of Work (Attachment 2) outlines tasks to be completed by the Chamber in coordination with the City. These tasks fall under three broad categories: • Business information collection and dissemination; • Business education and training; and • Business outreach and engagement. In addition to meeting quarterly with City staff, the Chamber is to provide an annual report that: • Analyzes the specific steps taken to perform the tasks in the Scope of Work • Summarizes the assistance provided by the Chamber for: o business retention or expansion o attraction of prospective businesses o technical or educational assistance provided to businesses from the Chamber or a Chamber's partner • Summarizes the promotional activities undertaken by the Chamber. The Chamber's annual report is included as Attachment 1 and discusses the activities and services it has performed over the past year to implement the Scope of Work. ATTACHMENTS 1. Chamber of Commerce Annual Report with Attachments 2. Scope of Work for Chamber Contract 3. Economic Development Strategy and Resource Plan Respect. Excel'ence. Trust. Service, 503-635-0215 380 A AVENUE PO BOX 369 LAKE OSWEGO,OR 97034 WWW.LAKEOSWEGO.CITY ATTACHMENT 1 ili ,� ' . LAKE 0 SWEGO CHAMBER OF COMMERCE 44, 2023 City of Lake Oswego Grant Report January 1, 2023—December 31, 2023 Background The Chamber and the City entered into a contract in December 2022 for the Chamber to provide services broadly revolving around economic development.These services included information gathering, research and reporting on workforce and employment issues, background information and statistics on business conditions and trends, business list maintenance, business education, business surveys and other matters. Over the past year,the Chamber performed the following services in accordance with the scope of work tasks in the contract: Task 1—Business information collection and dissemination. Collect and disseminate information on existing and prospective businesses and business locations to support business investment and job creation in Lake Oswego. • Conduct biennial business community surveys to inform City's economic development strategy. [Note—to be conducted in 2024] • Maintain list of businesses in Lake Oswego, including non-Chamber members. • Host annual business walk and interviews. • Facilitate information sharing between City and Chamber. • Provide resources to assist businesses interested in locating, expanding, or remaining in the city limits. Inventorying and Tracking Commercial Properties Over the past year,the Chamber has built and maintains two lists to assist in inventorying all commercial properties in the City and identifying properties available for business location or re-location. First is a list of all properties zoned Commercial/Industrial/Retail in zip codes 97034 and 97035.This information was obtained from Clackamas County Assessment and Taxation records and provides a comprehensive list of all commercial properties in the City.The second is a list of commercial properties currently available for lease that the Chamber developed in coordination with contacts in the Commercial Real Estate industry and by personally observing "for lease" signs in business districts. Denise Brohoski of Commercial Real Estate NW regularly provides updated information on vacancy rates for commercial properties in Lake Oswego (Kruse Way, Downtown, Boones Ferry) and comparisons with Portland vacancy rates. The Downtown vacancy rate is a very healthy 5.9 percent at the end of 2023. Boones Ferry is at 16.4 percent and Kruse Way is at 28.2 percent. A key factor we are monitoring is the amount of space that will come "off lease" in 2024 and whether those leases will be renewed. The Downtown rate also bears watching to ensure we are not discouraging business formation due to lack of appropriate spaces. Charlie Digregorio of Norris &Stevens provides regular updates on their available properties for lease. In the coming year, we will continue to build relationships with commercial brokerages working in Lake Oswego. Information Sharing and Coordination between the City and the Chamber The Chamber receives a list of all new business licenses issued by the City monthly for the purposes of tracking, communicating, and networking with new businesses. In early in 2023,the Chamber identified the need to expand the information that is collected with the business license applications and coordinated with the City to revise the application to include a local contact in cases when business licenses are paid by a national headquarters, or an accounting or legal firm not located in Lake Oswego. Minority and women-owned categories were also added to the business license application, which helps the Chamber in identifying and notifying eligible businesses of grant opportunities and crossover benefits through the Business Recovery Center(Note:the BRC will close at the end of June, 2024 and the Chamber is determining which of its services to continue). Between May and October 2023,the Chamber hosted a monthly"New Business Meet&Greet" series. New Business License applicants were invited to attend one of these events in the three months immediately following their registration. At these meetings, local business owners and Chamber Board and staff members discussed the resources available to businesses through the Chamber and staff from the City Manager's Office provided background on the City's services and operations and answered questions. A total of 70 new business owners or representatives attended, averaging about 12 per month. Assistant City Manager, Megan Phelan, attends monthly Chamber meetings to provide updates on City Projects and programs. In addition,the City's Long-Range Planning Manager attended two Chamber meetings in 2023 to provide information and seek feedback on the Housing Production Strategy and Citywide Parking Reform [Climate-Friendly and Equitable Communities Rules (CFEC)] projects, and served on the panel for the Kruse Way Economic Forum on "Affordable Housing and the Impact on Businesses", sponsored by the Chamber. Resource Assistance to Businesses Over the past year, only a half-dozen businesses contacted the Chamber for information on available commercial space in the City; however, due to the commercial property inventory we maintain we were either prepared to make immediate suggestions or provide information to these businesses after some additional research. The most recent request was made at the November"Holiday Happy Hour," in which the Chamber was asked to assist in identifying a location for a new Ceramics Classroom business. The Chamber upgraded information about business formation and location on the Chamber website but will continue to improve the information and web accessibility.The Business Recovery Center has a job board available to all Lake Oswego/West Linn businesses that will transition to full Chamber responsibility in June 2024, and Chamber members may use the website for job availability outreach. Business Interviews and Surveys In the Fall,the Chamber began surveying local businesses. Chamber solicitation of feedback from the business community is on-going. We asked the City for suggestions of questions to ask along initially with questions about the City's "A-Frame sign" regulation. The City was interested in having a general sense of business interactions with the City(beyond just applying for a business license). Interim results show uniformly positive reactions to these interactions with the City. A"test" survey was emailed to about 100 local businesses and the questions that were asked (Attachment A), which include those about business/City interactions. Chamber Staff also asked these and other questions during personal visits with several dozen businesses along with informal chats at Chamber events such as Networking or while distributing Wine Walk materials covering several dozen more.This outreach also gave us a chance to work with the City to resolve a non-A-Frame signage concern with a Chamber Member business and the City was very responsive and able to provide good information in a timely manner for the business owner Task 2: Business Education and Training. Provide strategic business assistance including education and training to support business investment and job creation in Lake Oswego. • Conduct trainings and workshops hosted or sponsored by Chamber. • Provide business counseling, technical assistance, business education, and business plan review services to small businesses. • Develop and maintain relationships with agencies and governments that provide aforementioned services to businesses. • Maintain and disseminate information about available grants and other funding sources in coordination with other agencies, government, and nonprofits. Business Training,Workshops and Technical Assistance In addition to the "New Business Meet&Greets" discussed above, which gave new businesses information about the City and the business community at large while introducing them to important City and business community contacts, the Chamber also provided a number of educational "classes" over the past year. We initiated a "Business Law Series" consisting of two events in 2023 that served 14 businesses.These focused on Business Succession Planning and Oregon's new Paid Leave program and each featured presenters from local law firms. In addition, we partnered with the Lake Oswego Library for a program on current developments in Artificial Intelligence and how it might be used for business/product marketing (4 attendees) and also partnered with Lake Oswego Fire to present a program on Emergency Communications (6 attendees). See Attachment B for all event attendees. We hosted Lake Oswego Police Chief George Burke for two events to discuss recent break-ins in Lake Oswego and how businesses can prevent them.The Chamber's ongoing role in coordinating with the Business Recovery Center provided 14 learning opportunities focused on important Human Resources questions and using Social Media to market your business, products and services. These events served 93 local businesses. Relationships with Agencies and Governments We have developed good working relationships with many Clackamas County entities (both government and NGO)that are involved in economic development and Workforce Development issues (see Attachment C). The Chamber participates in a twice-monthly Zoom call with this group,which typically focuses on economic and workforce development along with travel and tourism.This allows us to stay current with developments in these areas and to recognize and understand trends that others are experiencing that Lake Oswego might need to know about, such as workforce housing or childcare, but also to provide help where possible to these entities who have problems or projects with which Lake Oswego has experience. As an example, some non-Lake Oswego childcare providers were having problems with insurance for their businesses and we were able to refer them to local LO agents for assistance. Business Grants and Funding Sources The Chamber has been monitoring grants available through GrantWatch and we have reached out to some of our community partners such as the Library and the Arts Council when grants appear that seem to be in their wheelhouse. We have also passed along grants intended for specific kinds of businesses, such as about 400 Woman-owned businesses, which were eligible for a grant through the Stacy's Rise Project. We do not have a process in place—aside from voluntary disclosure by our contacts-to determine whether businesses or partners follow through on applying for these grants or whether the grants are ultimately awarded. This may be an area to consider for improvement for 2024. Task 3: Business Outreach and Engagement. Coordinate and cross-promote local events to support local businesses. • Market local businesses to Lake Oswego community and visitors. • Leverage and cross-promote business and community events, including activities hosted by groups that receive grants from the City. • Provide accurate and timely information to visitors about businesses and upcoming events. • Provide district-specific engagement with businesses in Lake Grove, Downtown, Kruse, and other areas. Marketing Local Businesses The Chamber provides several avenues through which local businesses can be marketed to Lake Oswego residents, other businesses and visitors. These include, but are not limited to, regular features in our newsletter, weekly"networking" opportunities, and promotion of local businesses at our events. Our distribution list of 1,700 has a 50%open rate weekly. This same strategy holds for our community partners, including Meals on Wheels,the Veterans Memorial, the Car& Boat Show, the Arts Festival, and so on. We provide our community partners with free access to the "events calendar" on our website. The Chamber has a good relationship with the Lake Oswego Review and works through reporter Corey Buchanan to draw positive attention to the Lake Oswego business community. The Chamber has been active in representing Lake Oswego at events in Clackamas County and around the State to keep the Chamber and City informed about broad business and travel, marketing, and tourism (potential business customer) issues. These included the Governor's Conference on Tourism, Travel Oregon conference in La Grande, a Transportation Forum focused on Tolling in Tualatin and an Oregon Economic Development Association event in Salem dealing with Workforce Development issues among others like regular Clackamas Business Alliance meetings held in Oregon City and Lake Oswego. (see Attachment D for a list of meetings attended in 2023). All these events allowed the Chamber to better understand current and developing issues in the business community, and to be ready when the City, our members, or other businesses contact us about them. The Chamber Board of Directors set a 2024 goal of even more Chamber participation and visibility at local events. The Chamber works with State agencies to discover information about business conditions in Lake Oswego. Typically, government statistics are available that cover all of Clackamas County but fewer Lake Oswego specific statistics are generally available.The Oregon Employment Department is a resource for zip code level information that allows snapshots of Lake Oswego business conditions, and to compare them over time. Metrics are available for items like the prevalence of commuting versus living and working in town,the size of Lake Oswego-based businesses (based on total employment and payroll), growth of the "work from home" movement and others (see Attachment E for report examples). Typically, reporting of statistics from Agencies runs at least a year and frequently more behind the current year—so,for example, we found that total employers in Lake Oswego grew 2.35 percent from 3,150 to 3,224 from 2021 to 2022. Given the reasonably good economic conditions,this growth is likely to have continued in 2023 but that won't be verified through official channels for some months yet. Lake Oswego is highly dependent on small business for its employment—firms employing fewer than 50 people represented 97.49 percent of Lake Oswego businesses and almost 60 percent of total employment. We also determined that in 2020 over 90 percent of people who work for Lake Oswego- based businesses live outside the City while 14,000 Lake Oswego residents commute outside the City for work. Although much of this is already obvious to the City Council,these statistics can inform decision- making on matters such as affordable housing,transportation, and business regulatory policies. Business and Community Events The Chamber, working with the West Linn Chamber and the Business Resource Center, staged Lake Oswego's first"Health and Wellness Fair" in October. This allowed us to work with the City, promote local businesses engaged in this sector and provide the Chamber with the experience and tools to follow up with an improved event in 2024. About 40 local businesses (both Chamber Members and non- Members) participated as vendors and about 600 Lake Oswego residents attended. The event was very well-received by"vendors"who appreciated the chance to "get the word out" about their services and see the large, interconnected health and wellness community Lake Oswego has to offer gathered in one place. We also gathered good feedback about potential timing of a future event, as well as some really helpful suggestions about logistical matters such as equipment load-in. The Chamber has updated its website and now maintains information or links to information about current or upcoming events, both those sponsored by the Chamber and its Members along with more general community events held at the Arts Council or Library, and with regular updates for "cultural" events such as Lakewood Theatre productions. Many of these events are also promoted in the weekly Chamber Newsletter or are announced at Friday Networking or other Chamber gatherings. The Chamber will continue improvements to our web and Social Media presence in 2024. District-specific Engagement with Businesses The Chamber is broadening its outreach to business districts of Lake Oswego. For example, we have planned a new event in 2024—the Lake Grove Wine Walk—which we are hopeful will duplicate this event's success in the Downtown area. The Chamber is an on-going sponsor of the Kruse Way Economic Forum which typically draws about 100 local business attendees from around Lake Oswego and elsewhere to events twice a year. We make a conscious effort to hold Staff meetings at various restaurants around town and have visited Boones Ferry and Westlake in 2023. In 2023,the Lake Grove Business Association became a permanent Committee of the Chamber(Lake Grove Business Committee), holding monthly meetings to address Lake Grove business issues. In November,the Committee was the host for Police Chief George Burke, discussing preventing business break-ins. Chamber Staff frequently visits the various Lake Oswego business districts, including for Friday Networking and to talk with business owners. Conclusions Drawn The Chamber, its Members and Lake Oswego businesses as a whole have benefited from our contract with the City in a variety of ways during 2023. The contract has allowed the Chamber to broaden its outreach to businesses across our City, and to welcome new businesses and try to help them get off on the right foot. It has allowed us to provide training to businesses in changes to laws and regulations they must know about, as well as in safety and technological advances that could be useful in protecting or growing a business. It allowed us to develop new programming, such as the "Health &Wellness Fair" that provided visibility to a specific business sector that benefits all Lake Oswego residents, an event we plan to conduct again in 2024. The contract also made a tremendous difference in the Chamber's ability to gather information, including most importantly, Staff attendance at relevant meetings around the State and region and to forge or renew partnerships. Some see Lake Oswego as an "insular" community, and the Chamber's presence on behalf of the city at meetings large and small is set against this reputation. Significantly,the contract has revealed ways that the Chamber and the City can work together to accomplish shared goals, including continuing to be a welcoming and inclusive community for business location and growth. As just one example,the City's willingness to adapt the information it requests on Business License applications in response to our requests has allowed us to reach out to businesses and offer them an immediate immersion in the City's business life and to connect them to leaders at the City and in the business community. It also has allowed us to do a better job of informing Woman-or Minority-Owned businesses of opportunities for grants and to identify local representatives of companies whose headquarters may be out-of-state. For 2024,we can identify areas for improvement for the Chamber's work. Specifically, we need to do a better job of learning which areas of business training are important to businesses that are already established and then providing that training. We believe we can partner with Portland Community College or Clackamas Community College in both these areas. We also need to continue, expand, and publicize our outreach as a resource, especially in the area of grant availability and may need to determine how we can devote resources to assist busy business leaders with this process. We look forward to working with the City Manager's office and the City Council in providing them with information in the coming year. Chamber Staff are always available to discuss or research items of interest that the City may be considering. Attachments Attachment A—Questions asked in email"test"of about 100 local businesses and"A frame sign regulation responses Attachment B—Attendees at Chamber events, with samples of invitational flyers Attachment C—List of Clackamas County entities(Government/NGO)Chamber contacts. Attachment D—List of meetings Chamber representatives attended in 2023 Attachment E—Examples of reports generated from partnership with State Agencies ATTACHMENT A LAKEOSWEGO CHAMBER OF COMMERCE EST. 1941 K FORGING RELATIONSHIPS. BUILDING COMMUNITY Lake Oswego Chamber Business Survey - August 2023 Your Name 0/250 Your Title 0/250 Business Name 0/250 Your email address 0/250 Why did you choose to locate in Lake Oswego? 0/500 What keeps you in Lake Oswego? 0/500 Please describe any interactions you have had with the City of Lake Oswego 0/500 Do you have any suggestions on how City services to business could be improved, or areas where you believe the City might be helpful to your business? 0/500 "Suggestions" continued, if needed 0/250 Why did you choose to locate in Lake Oswego? 0/500 What keeps you in Lake Oswego? 0/500 Please describe any interactions you have had with the City of Lake Oswego 0/500 Do you have any suggestions on how City services to business could be improved, or areas where you believe the City might be helpful to your business? 0/500 "Suggestions" continued, if needed 0/500 "Suggestions" continued, if needed 0/500 Submit Survey If you just opted in, you're consenting to receive marketing emails from: Lake Oswego Chamber of Commerce, 525 Third Street, Suite 201, Lake Oswego, OR 97034. You can revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Emails are serviced by Constant Contact This is in PREVIEW mode.No information will be sent. x . Business Responses to A-Frame Sign questions (Through September 11, 2023) Question: "Lake Oswego currently restricts the use of A-Frame advertising signs. If allowed, do you believe they would be helpful to your business?" - Absolutely! They would help a lot! - Not in our case, and frankly I don't' like the look of them - Not applicable to our business on the 4th floor of an office park building. I like the A-Frame signs to highlight special events or notices,yet not all the time. - We do not have a sign for our building, which is something our landlord has been "working on" since we moved here in 2019. An A-Frame sign would not be what we want. - No, not for what I do. - Not for me but I can see where some stores on 43 and A Street could benefit from that - YES. My experience in 20+years of business is that they are critical for capturing the interest of passing foot and vehicle traffic—think about the visual field as one is walking along. For the most part, we're looking where we're going, down along the ground, not scanning windows or looking deep inside. Also looking at our phones. DOWN. From an advertising perspective,that's critical visual real estate. - Not for my business, but I support - As someone who doesn't live in Lake Oswego proper but has worked here for 25 years, my only advice would be that if the city does revise the sign code to allow A-frames,to not let businesses use branded ones, e.g.,with a beer-brand logo on it, make them create their own so it at least feels a product of Lake Oswego rather than some corporate behemoth making their way into our city. ATTACHMENT B-1 LAKE OSWEGO CHAMBER OF COMMERCE aki 2023 New Business Meet & Greet Attendance List* 100%Chiropractic Lakewood Professional Consulting and Training Adriane Knorr, ND Legal Locator Services ANC Movers MacLeod 9 Chiropractic AY Meisner, PC Matisse Capital Bailey Bodyworks Meadows Executive Office Suites Blue Heron Services Modcast Productions Chez Aesthete Moonstone Salon Codevelop NoBadDays Coaching Colonial Life Northern Illumination Co Connect Thrive Therapy One Peak Medical Disability Law Office NW OnPoint Community Credit Union Dudek Personal Evolution Programs at Project 360 EMCLG LLC Raven Sky Consulting Emilie & Lane Marketing Rooted 2 Serve Inc First Nurses Schooley Mitchell of Portland Global Travel Masters Scoop Soldiers Golf Girl Getaways Shokunin Performance Rehab Grocery Outlet Tigard Sparkwell Coaching iSandbox Factory Steve Edwards Video and Voice Keller Kitchen & Bath Sugar Not Wax Kinetic Kaleidoscope Tree of Life Financial Services Kirschner Law Twisted Wings Headbands Lake Oswego Open Studios Wheeler Law Windermere *Note: does not include Chamber Board/Staff or Wink and Flair City Representatives Ziply Fiber Attachment B-2 4 LAKE OSWEGO CHAMBER OF COMMERCE of 2023 Business Law Series Attendance List* Cloud Minders Deno's Pizzeria Elliott Dale PC First Nurses Freeman Motor Co Ironlight Left Hand Agency McGinley Group McKean Smith LLC State Farm Insurance Webber Investments *Does not include Chamber Board/Staff Attachment B-3 ct--- -_ n (-N, _.„.....,:, _ _ LkKE OSWEGO CHAMBER OF COMMERCE h Attendees — Emergency Preparedness with Lake Oswego Fire Department City of West Linn Farmers Insurance & Financial Services Lake Grove Water District Oppenheimer&Company Private Citizen Private Citizen IS YOUR BUSINESS READY? 1 4_4 0, . - , „ , , _ . ._. . 1 . a 1. 5. .0' , . 1 4P4 \I i ,, , . st, , 't ' / ii # , F.I.:k 4 , f,-----'-' - - it -. 0,N. -- A.&_ `"21 Lunch & Learn with LOFD ilk y lm ,, - June 6, noon - 1 p m CHAMBER pp CO EGO E 1941 Bring your lunch! Learn about the planning necessary for your business to handle an emergency - how to be prepared, how to maintain communications, how to protect yourself and your employees. When the "Big One" hits, help may be a week away! David Smith of the Lake Oswego Fire Department provides up-to-date information on being prepared. Lake Oswego Fire Station 300 B Avenue, Conference Room Parking is on-street. Bring your lunch and your questions. There is no charge; register at lakeoswegochamber.com. I t , i i' 44 /j\\ . _-..� �.,. x- .EMPLOYMENT LAW CHANGES EMPLOYERS AND MANAGERS NEED TO KNOW Keeping Up with a Changing Landscape The Lake Oswego Chamber of Commerce presents an important Business Law Event. Oregon's unique "Paid Leave" law is in effect, and it, along with new 1-9 forms and NLRB decisions, will affect small business owners and managers. Be sure you understand your responsibilities under these and other changes. Buckley Law, PC is a full-service law firm offering a wide range of expertise in business Thursday, September 14, and employment law. 2023 Bring your lunch and join the Lake Noon -1:00 pm ir - Oswego Chamber for the second Lake Oswego Chamber presentation in our Business Law 525 Third St, 2nd Floor P Series as we welcome Bill Gaar and Jillian Pollock of Buckley Law. Members: $10 They will discuss how you can Non-Members: $25 � keep up with employment law changes that can impact your Register by Sept 12th at: lakeoswegochamber.com business. cam_ LAKE OSWEGO *- t CHAMB EST 1 C MMERCE 1 Attachment C LkKE OswEGo CHAMBER OF COMMERCE Members, Clackamas County Partnership, 2023 Note: The Chamber participates in a twice-monthly Zoom call with representatives of these organizations. Canby Chamber Micro-Enterprises Services of Oregon City of Estacada North Clackamas County Chamber City of Oregon City Oregon Business Development Center City of Sandy Oregon City Chamber Clackamas Community College Oregon City Schools Clackamas County Economic Development Oregon Employment Department Clackamas County Workforce Development Oregon's Mt Hood Territory Clackamas County Workforce Rapid Regional Business Recovery Centers Response Tualatin Chamber Downtown Oregon City West Linn Economic Development Gladstone Economic Development & Wilsonville Economic Development Tourism WorkSource Portland Metro - Construction Historic Willamette Main Street Sector Development ATTACHMENT D ry„ v LAKE OSWEGO CHAMBER OF COMMERCE dis Local, Regional,Statewide Meetings list Attended by Liz Hartman or Matt Evans January—December, 2023 Clackamas County Partners Roundtable—meets every 2 weeks via Zoom.Typically includes representatives of cities,the County, Clackamas Community College, Oregon Employment Department, Chambers, Business Recovery Centers. Purpose: information exchange. Notes on file weekly—will forward as applicable to the City/Jessica. Oregon State Chamber of Commerce—meets weekly during Legislative Session via Zoom. Chambers from across the State. Updates on legislative activity that impacts business. US Chamber of Commerce—meets weekly via Zoom—Chambers from across the country. Updates on federal legislative activity—Chamber attends based on subject matter(i.e. small business). LO Chamber is not a regular attendee. Travel Oregon Conference(March 3-5)—In person at Oregon Convention Center.Travel professionals, cities, counties, State Agencies, marketing firms,Visitors Bureaus. Report on file with applications for Lake Oswego planning. Travel Oregon "Tourism Lifeline Roundtable"—April 27 via Zoom—General discussion of challenges facing city, county, Chamber visitors' programs. Report on file with application for Lake Oswego. Clackamas County Workforce(May 3)—Zoom meeting with stakeholders to discuss housing and childcare challenges. Travel Oregon "Destination Development Bootcamp" Conference—(May 10-12)—Various presentations on how to see your city, county, as a "destination" for visitors. How to develop local assets into "destinations." Travel professionals, grant specialists, destination specialists, cities, counties, Chambers. Report on file. Page 1 of 3 Portland Business Alliance-Sponsored METRO Transportation Forum (May 25)—Presentation on current status of Regional Transportation Plan including projects throughout the region and timeline for submission to federal government. City, county, regional (Metro/Tri-Met) and State government representatives along with Chambers, business and various transportation-mode advocates. Ongoing monitoring for transportation purposes. Report on file. County Economic Development Meetings—Cindy Moore, Clackamas County Economic Development, Lynn Wallis, Oregon Employment Department(Clackamas County)—Quarterly, attended by city representatives, chamber, tourism. State of the Region presentation (June 6)—Metro President Lynn Peterson, sponsored by the Portland Business Alliance. Report on file. Clackamas County Business Alliance(June 5)—All Clackamas County Mayors or their representative provide updates on issues they are facing. Report on file. Sustainability Meeting(June 20)—Met with Linda Ganzini (LO Sustainability Network) and Amanda Watson (City of Lake Oswego)to discuss how Chamber can partner with these organizations to increase visibility of sustainability initiatives. Childcare event(June 28)—Sponsored by Clackamas County "Child Care for All" focused on what businesses see in the need for childcare and how businesses are responding. Commercial Real Estate(June 22)—Met with Denise Brohoski of Commercial Real Estate NW to discuss state of commercial real estate and reach agreement on providing statistics. Oregon Economic Development Alliance Conference (August 7)—All-day event in Salem to discuss workforce training, housing and related issues. Report on file and provided to City 8/2023. Clackamas County Economic Development(August 14)—Met via Zoom with Clackamas County ED Laura Edmonds for overview of economy, county goals. Meeting with LO Review Staff(August 17)—Base touching on how we can best provide information to editors and reporters and contacts we might share. Mayor's Roundtable on Emergency Preparedness(August 24)—Able to assist two Neighborhood Associations with information about E-Prep publications and contact info for property owners. Report on file. Reception with Cong Lori Chavez-Deremer(Sept 5)—Hosted by the Clackamas County Business Alliance at Duke's Public House. Report on file. Page 2 of 3 Transportation Forum (Sept 22)—Hosted by the Tualatin Chamber of Commerce,focused on tolling. Report on file. Following on-going reports from Oregon Tolling Updates. Economic Development Forum (Oct 4)—Hosted by Clackamas County Business Assn,features all Clackamas County Commissioners. Report on file. Meeting with Fire Chief Don Johnson (Oct 26)—Discussion of fentanyl impact on Lake Oswego, availability of CPR training,AED details. Report on file. Black Prosperity Dashboard Reveal (Nov 2)—Hosted by the Black Business Association of Oregon. Report on file. Clackamas County DA on Fentanyl Crisis(Nov 14)—Hosted by the Clackamas County Business Assn. Report on file. Japanese Consular Office Welcome(Dec 19)—Hosted by the Lake Oswego City Council Page 3 of 3 Attachment E le do Lake Oswego Employees Live? Oreg.n Employment Department Data from 2020 The Overview The Covid-19 Pandemic changed the nature of work, at least temporarily. It appears that what at the time was already a growing"work from home" movement received a huge shove forward during the Pandemic. While many employees are being asked to return to the office, many other firms have discovered technology can allow productive work from anywhere. Over time,the Lake Oswego Chamber will track this activity and this document provides a pre-Pandemic snapshot of where those who work in Lake Oswego were living in 2020. In 2020, people employed at Lake Oswego businesses primarily lived elsewhere and commuted to the city for work. Just 2,140 of the city's 22,706 jobs at that time were filled by a person who lived in Lake Oswego.The primary source of workers is Portland,with about 21.5 percent of all jobs being filled by a Portland resident commuting to the city. Beaverton and Tigard are the next largest groups of commuters,filling 1,140 and 1,056 jobs respectively. West Linn, Wilsonville and Oregon City provide a total of another 1,732 workers who were coming to the city each day. • 25 20 15 10 5 0 — — Lake Oswego Portland Beaverton Tigard Where Workers Commute From as a Percent of all L.O.Jobs "Prior to the Pandemic, Lake Oswego relied on commuters to fill 90 percent of sobs. As data from the post-Pandemic period becomes available, the Chamber looks forward to tracking changes in these figures." - Liz Hartman, CEO Lake Oswego Chamber of Commerce Where Lake Oswego Workers Live - All Jobs (2020) Where do Lake Oswego Workers Live? Job Count Job Share Total All Jobs 22,706 100 percent Portland 4,871 21.5 percent Lake Oswego 2,140 9.4 percent Beaverton 1,140 5.0 percent Tigard 1,056 4.7 percent West Linn 723 3.2 percent Tualatin 671 3.0 percent Hillsboro 625 2.8 percent Wilsonville 543 2.4 percent Oregon City 466 2.1 percent Aloha 424 1.9 percent All Other Locations 10,047 44.2 percent All data courtesy of Oregon Employment Department- "on-the-map"toot. Where Do Lake Oswego Residents Work? in data from 2020, most LaKe Oswego residents commute out of the city for work The Overview The Oregon Employment Department regularly tracks a variety of statistics on where people live and where they work. This data can have an impact on how and where transportation projects are developed, cause mass transit service flexibility and impact policy in a variety of ways. In Lake Oswego in 2020, most of our residents commuted outside the city to work.While 2,140 residents work right here, more than 14,000 residents left our beautiful city for work that year. The primary destination was Portland, with Tigard, Beaverton,Tualatin and Hillsboro filling out the top 5. Where do Lake Oswego commuters travel for work? 40 30 20 10 0 Portland Tigard Beaverton Tualatin Hillsboro "It's important to know how many residents are commuting and where they go. The Chamber will work to ensure we have lobs and affordable places to live here in the city for all who want them." - Liz Hartman, CEO, Lake Oswego Chamber of Commerce. Where Workers are Employed Who Live in Lake Oswego Where Workers Are Employed Job Count Share Portland 6,301 37.5 percent Tigard 983 5.8 percent Beaverton 948 5.6 percent Tualatin 728 4.3 percent Hillsboro 472 2.8 percent Wilsonville 385 2.3 percent Salem 373 2.2 percent Gresham 227 1.4 percent Oregon City 189 1.1 percent All Other Locations 4,068 24.2 percent AR data from Oregon Employment Department "on-the-map"tool e e e e e e e e e C1 N el O a1 N N O Lf1 d O C1 O t!1 e-i el O M C M O N O uD dam' d' O N 0 t }. U e 0 M tit C1 O e-1 to e--1 O Cr' N el e1 el W } O Z O a >- I C) N. a) CO Co CO a) to I"- d' c c c c e e C*O to M N N N CO d a) a) to to oO N cf; M Co — ti to — 0 0 N Sr T- N N I-IJ 0 N 4-0 C St Nt ti tOo C~o M N ~ tOfi o 0 0 o e o 0 0 I` U C'e) N - e-i Co O a) M 03 N 0 r= CY C) a) — Co tri 0 0 CO N `fi — cv N <L O N 1 * Q. 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O. n CL 0- a_ Wwwwwwww wwwwwwww wwwwww O d- a) 0) 0) 0) 0) C) O 0) 0) 0)) 00)) )44' O O Nt' a) 0) 0) 0) `� a) 'Cr `o i e N to e- 6n 0 t o r Ln i i i 0 0 0 1 e Z in O O O i i O CoN `O N O O Co w N O 00 `O a- N 2 '- N O Z J w a 2 w 0 I \ . o 0 \ o N \ M oi f\ t w z. 2m z \ 0 0 Cr CI Orl d x 0 a1 / rn IN k 2 ` N N ~ o P\ A >, ® a q o .141.11.4 CV CV �c`l . 2 CO co g CV CID p q -Z \ 00 R GO ej ° . § k � CD GO % co a 0 t.D = cJ co 0 @ En Q 2 ® IA o o 2 E c."_ 0 0 CO11, IN L. \ \ 2 Q q � CD Cr) - E % O � ' 0) E 0 En En \ , a 40 + ? £ m 7 a @ Q o a m R E E o @ / Do ƒ E -o k cl2 00 q 0 0 -z 7 .y -. n 0 \ \ E E ® f o ® c L 2 j 3 $ 1:3o § ® 2 i E / /0 E C ƒ •@ L. E £ C ® c � 2 k / o cr 6 W % 6 B = 2 0 \ 2 / ATTACHMENT 2 Exhibit A:Scope of Work The partnership between the City of Lake Oswego (the City) and the Lake Oswego Chamber of Commerce (Chamber) aims to support ongoing tourism and economic development in Lake Oswego. The goal of the partnership is to strengthen the Lake Oswego business community through community partnerships,education and training, and marketing to business and visitor prospects. As a contracted service with the City of Lake Oswego,the Chamber will be implementing the scope of work outlined below in coordination with the City: Task 1. Business information collection and dissemination • Conduct biennial business community surveys to inform City's economic development strategy. • Maintain list of businesses in Lake Oswego, including non-Chamber members. • Host annual business walk and interviews. • Facilitate information sharing between City and Chamber. • Provide resources to assist businesses interested in locating, expanding, or remaining in the city limits. Task 2. Business education and training • Conduct trainings and workshops hosted or sponsored by Chamber. • Provide business counseling,technical assistance, business education, and business plan review services to small businesses. • Develop and maintain relationships with agencies and governments that provide aforementioned services to businesses. • Maintain and disseminate information about available grants and other funding sources in coordination with other agencies,government, and nonprofits. Task 3. Business outreach and engagement (includes but is not limited to visitor-serving businesses) • Market local businesses to Lake Oswego community and visitors. • Leverage and cross-promote business and community events, including activities hosted by groups that receive grants from the City. • Provide accurate and timely information to visitors about businesses and upcoming events. • Provide district-specific engagement with businesses in Lake Grove, Downtown, Kruse, and other areas. Reporting Requirements: • Quarterly meetings between Chamber and City to discuss work plan progress • An annual report that includes: o An analysis of the specific steps taken to perform the tasks discussed above; and o A summary report of businesses that received direct assistance from the Chamber for business retention or expansion. This report should include: • The total number of businesses that contacted the Chamber or that were contacted by the Chamber; • The number of businesses that received technical or educational assistance either directly from the Chamber or through an agency with which the Chamber has a partnership; • Summary report of prospective businesses the Chamber talked with about relocating or opening in Lake Oswego; and • Report on the variety of specific promotion activities executed for the purpose of attracting visitors to Lake Oswego, especially to attend significant community events. o Annual report may be a part of a presentation to City Council. Timeline& Budget This scope of work and contract serves a three-year pilot program between the Chamber and the City. The City and Chamber will have a one-year contract.The City has the option of renewing annually in December. To begin this effort for Year One,the City of Lake Oswego will pay the Chamber$35,000 upfront for provision of services, staffing, and facilitation of communication for fiscal quarter 1. For the remainder of Year One, an additional $5,000 will be paid at the end of each fiscal quarters 2, 3 and 4,following the completion of work and acceptance of quarterly work after the quarterly meetings between City and Chamber. Pay schedule—Year One: • Contract execution & beginning of Quarter 1 payment (December 2022)-$35,000 • Quarter 2 report& payment(June)-$5,000 • Quarter 3 report& payment(September)-$5,000 • Quarter 4 report& payment(December 2023) -$5,000 If the City elects to exercise the option for contract renewal,the contract budget will be$50,000 annually, indexed for inflation, paid equal distribution at the end of each fiscal quarter. Renewed contract pay schedule: • Quarter 1 report& payment(March) -$12,500 • Quarter 2 report& payment(June)-$12,500 • Quarter 3 report& payment (September) -$12,500 • Quarter 4 report& payment (December)-$12,500 If scope of work changes or expands, budget and contract will be reviewed by City of Lake Oswego and the Lake Oswego Chamber of Commerce. ATTACHMENT 3 EXHIBIT 1 10. Qr COMMUNITY DEVELOPMENT LOt1‘ ECONOMIC DEVELOPMENT STRATEGY AND RESOURCE PLAN December 2022 1. Business Information Collection and Dissemination.The City can support and encourage business investment and job creation by staying informed on the needs of existing and prospective local businesses and other firms with a local presence.This includes maintaining a business inventory, including commercial vacancies, periodically interviewing property managers and business owners, and monitoring market conditions and trends. Strategy: Collect and disseminate information on existing and prospective businesses and business locations to support business investment and job creation in Lake Oswego: a. Conduct biennial business community surveys (Chamber) b. Maintain list of businesses in Lake Oswego (Chamber) c. Annual business visits/walk and interviews (Chamber) d. Periodically update the City's Retail and Office Market Studies (City) e. Information sharing between City and Chamber(City-Licenses; Chamber-above data) f. Provide resources to assist businesses interested in locating, expanding or remaining in the city (Chamber-Marketing; City-Permitting) Resources:The City's role will be accomplished with existing resources in Community Development and Finance. Initial support for the Chamber's work will be from a $50,000 American Rescue Plan Act Nonprofit Grant by the City.The Retail and Office Market Studies are prepared by a consultant. Metrics: • Business Investment o Building permit valuation, new business licenses, and commercial vacancy rates o Assessed value of real property including appreciation in the urban renewal districts o Retail spending (multiplier)from community events • Job Creation o Business license data o Data from the US Economic Census (5-year cycle) Reporting: Quarterly meetings between Chamber and City to discuss work plan progress. An annual report to include: o An analysis of the specific steps taken to perform the tasks discussed above; o A summary report of businesses that received direct assistance from the Chamber for business retention or expansion.This report should include the total number of businesses that contacted the Chamber or that were contacted by the Chamber; o The number of businesses that received technical or educational assistance either directly from the Chamber or through an agency with which the Chamber has a partnership; Respect, Lx•::el t:rc Trust. Se.vice. 503-635-0215 380 A AVENUE PO Box 369 LAKE OSWEGO, OR 97034 WWW.LAKEOSWEGO.CITY Page 2 of 4 o A summary report of prospective businesses the Chamber talked with about relocating or opening in Lake Oswego; and o A report on the variety of specific promotion activities executed for the purpose of attracting visitors to Lake Oswego, especially to attend significant community events. 2. Direct Business Assistance. City staff will assist businesses in accessing city services in the most efficient and helpful way possible while also practicing continuous process improvement with limited resources. Whether issuing permits for building tenant improvements, managing business access during road construction, assisting people at the library as they apply for employment, or managing the Farmer's Market, city employees play an important role in creating a business-friendly environment. Although Lake Oswego does not have a single point-of-contact, an economic development specialist or manager,for businesses, city staff are responsive and provide high-quality services consistent with the City's Mission and Values of, Respect, Excellence,Trust, and Service. Because the City does not have inhouse expertise or capacity to provide specialized business assistance, such as connecting business owners to grants and loans offered by county, state, and federal agencies,workforce training, and assistance for dislocated workers, we partner with other entities who have this expertise. Strategy: Provide strategic business assistance including education and training to support business investment and job creation in Lake Oswego: a. Host trainings and workshops to help businesses thrive (Chamber) b. Provide business counseling,technical assistance, business education and business plan review services to small businesses. Develop and maintain relationships with agencies and governments that provide aforementioned services to businesses (Chamber) c. Maintain and disseminate information about available grants and other funding sources in coordination with other agencies, government and nonprofits (Chamber-lead; City-support) Resources:The City's role will be accomplished with existing resources in Community Development and the City Manager's Office. Initial support for the Chamber's work will be$50,000 in American Rescue Plan Act funds. Reporting/Metrics: Same as under Strategy#1. 3. Coordination and Networking.Just as private businesses must network to stay informed and remain competitive, local governments need to engage with other agencies in order to best serve the public, including the business community.This was particularly important during COVID-19, as City staff attended numerous county, regional, and state economic development meetings to secure financial resources and assist the business community. Current partners and resources include Greater Portland, Inc., Business Oregon, and Clackamas County, among others. Strategy: Coordinate with other governments and nongovernmental organizations to support business investment and job creation in Lake Oswego. a. The City will continue to interact with Greater Portland, Inc., and other governments, including counties,the State of Oregon, and federal agencies. Respect• tx•::el c:r . . Trust. Se vice. 503-635-0215 380 A AVENUE PO Box 369 LAKE OSWEGO, OR 97034 WWW.LAKEOSWEGO.CITY Page 3 of 4 b. The Chamber will take the lead on business-to-business networking and education.The Chamber should also continue to coordinate with the City when they apply for governmental grants. c. The City should continue to designate high-level management who can attend Chamber of Commerce and Lake Grove Business Association meetings to answer questions and provide updates on City projects and programs. Resources:The City's role will be accomplished with existing resources in the City Manager's Office. Reporting/Metrics: Same as under Strategy#1. 4. Permitting.The City of Lake Oswego is known as having a friendly and customer-service oriented staff but an overly complicated development code and high fees.The Planning Department annually prepares amendments to the development code to comply with state mandates, improve the code's clarity and predictability, and to address issues identified by staff and the public in applying the code.The City also reviews its fees annually and typically increases them based on a regional cost- of-living index. However,the permit process can still be cumbersome,time-consuming, and in some cases cost-prohibitive, particularly for small tenant improvements and other commercial projects that require land use review.Typical impediments to businesses include: o Zoning/Use restrictions. For example, a bakery owner that wanted to open in the Industrial Park zone but could not because the code did not allow bakeries (code has been updated); o Parking requirements can be an impediment where a change of use triggers additional parking,though (effective January 1, 2023)the State of Oregon's Climate-Friendly and Equitable Communities Rules reduced or repealed some requirements; o Lack of public parking in Lake Grove, as compared to Downtown Lake Oswego; o Development standards that are complex and frequently require design variances, particularly in the Downtown, and lack of flexibility in some zones for granting variances; o Time-costs associated with development review and appeals; o Fees and system development charges. Strategy: Conduct a comprehensive review/audit of the development code and fee schedule as they apply to businesses, and remove impediments to business investment and job creation while maintaining high-quality design and livability. Resources:This initiative would take at least one year to complete and will require additional resources in the Planning Department, possibly including consultant services. Allow$100,000 for a regulatory review and initial recommendations/concepts. Reporting/Metrics: Business investment and job creation. Establish metrics with community input as part of the Audit. 5. Planning and Redevelopment.The City can support local business investment and job creation by making sure that its various land use and urban renewal master plans are current and relevant. For example,the East End Urban Redevelopment Plan was adopted in the 1986, has been updated several times, and has reached its debt limit while several planned projects have not been completed.The Foothills District Framework Plan, adopted in 2011,will need to be updated if the Respect. excel t:rc Trust. .... 503-635-0215 380 A AVENUE PO Box 369 LAKE OSWEGO, OR 97034 WWW.LAKEOSWEGO.CITY Page 4 of 4 Tryon Creek Wastewater Treatment Plant(TCWTP) is replaced with a new facility.The Lake Grove Village Center(LGVC) Plan and LGVC Urban Renewal Plan should also be reviewed and updated as needed due to completion of the Boones Ferry Road Project and lack of public parking. Strategy: Review and update as needed: a. The East End Urban Renewal District Plan—Update or retire the plan and district. b. Foothills Framework Plan—Revise or replace the Plan and Foothills District Overlay (implementing regulations)following approval of a plan for replacing the TCWTP. c. Southwest Employment Area Plan—Review and update the Plan, including its project list and Southwest Overlay District, as needed. d. Lake Grove Village Center Urban Renewal Plan—Review and update the Plan as needed. Review and update the LGVC Parking Management Plan as needed, and develop a funding strategy for public parking in Lake Grove. Resources:This strategy requires several years to complete and additional resources on the order of $100,000-$300,000 per year, depending on Council priorities and timing.The work would be led by Community Development and the City Manager's Office (Redevelopment), with consultant support. Reporting/Metrics:TBD -Goals and metrics with vary by project. 6. Programming and Promotions. Multiple civic organizations produce cultural events and programming throughout the year that are important to Lake Oswego's quality of life and positively impact the local economy.These include the City, Chamber, Lake Oswego School District, Heritage Council, Lake Oswego Preservation Society,Arts Council of Lake Oswego, and Lakewood Center for the Arts, among others. While each organization is responsible for its own programming, these activities can be coordinated and cross-marketed to maximize benefits to the community including local businesses. Strategy: Coordinate and cross-promote local events to support local business. a. Coordinate an annual City and Chamber events and promotions (Chamber and City) b. Market local businesses to Lake Oswego community and visitors (Chamber) c. Leverage and cross-promote business and community events, including activities hosted by groups that receive grants from the City. Provide accurate and timely information to visitors about businesses and upcoming events (Chamber) d. Provide district-specific engagement with businesses in Lake Grove, Downtown, Kruse, and other areas(Chamber) Resources:The City's role will be accomplished with existing resources in the City Manager's Office with support from Parks and Recreation and Library. Reporting/Metrics: Same as under Strategy#1. Prepared December 2022 Respect• Excel cr Trust. Se!vice. 503-635-0215 380 A AVENUE PO Box 369 LAKE OSWEGO, OR 97034 WWW.LAKEOSWEGO.CITY 5.4 D�t'p` E � COUNCIL REPORT r 11 o OREGO� Subject: 2023 Community Survey Results Meeting Date: January 2, 2024 Staff Member: Madison Thesing, Assistant to the City Manager Report Date: December 19, 2023 Department: City Manager's Office Action Required Advisory Board/Commission Recommendation ❑ Motion ❑ Approval ❑ Public Hearing ❑ Denial ❑ Ordinance ❑ None Forwarded ❑ Resolution ❑X Not Applicable ❑X Information Only Comments: ❑ Council Direction ❑ Consent Agenda Staff Recommendation: No action by Council requested —informational only Recommended Language for Motion: Not applicable—informational only Project/ Issue Relates To: 2023 Community Survey Issue before Council (Highlight Policy Question): ❑Council Goals/Priorities ❑Adopted Master Plan(s) ❑S Not Applicable EXECUTIVE SUMMARY Staff with survey consultant team, ETC Institute, will present the 2023 Community Survey results. BACKGROUND Every other year, the City launches a community survey administered by the ETC Institute to measure the general attitude of residents toward City services and programs. The survey is sent to randomly selected Lake Oswego households to ensure statistical validity, in addition to being available online to the greater community. Respect. Excellence. Trust. Servi:c,. 503-635-0215 380 A AVENUE PO BOX 369 LAKE OSWEGO,OR 97034 WWW.LAKEOSWEGO.CITY Page 2 The goal of the community survey is to: • Measure the general attitude of residents toward City services and programs • Determine residents' priorities and areas of concern • Receive feedback on key policy issues • Measure City's progress toward other cities' benchmarks During the August 1, 2023 City Council meeting, staff received direction on the Council policy questions. These included future project prioritization, gauging level of support for an additional fee or tax for unfunded community projects, and determining next steps/investments for the Library Visioning process. DISCUSSION Following guidance from Council, staff worked with the ETC Institute to refine benchmarking and policy questions, along with an additional question related to affordable housing tools to support the housing production work. In November, the community survey was mailed to 3,000 randomly selected households with a minimum of 400 responses needed for a statistically valid report. Those selected could also complete the survey online. The community survey report and corresponding maps are based on the 401 survey responses received (Attachment 1). With the statistically valid survey complete, we will launch the publicly available survey open to the general Lake Oswego community in January. This will be open for a month for anyone to take. Results of this survey will be cross compared to the statistically valid population results. ATTACHMENT 1. 2023 City of Lake Oswego Resident Survey Findings Report Respect. Excellence. Trust. Servi:.c:. 503-635-0215 380 A AVENUE PO BOX 369 LAKE OSWEGO,OR 97034 WWW.LAKEOSWEGO.CITY 1 ATTACHMENT 1 5 2023 City of Lake Oswego Resident Survey Findings Report Presented to the City of , ' Lake Oswego, Oregon 5 December 2023 { IP r \ i' I • F { ,A .• .,' , 4A ETC ti f5i1-.. :- - r .�- r .� - i r illit:4 ' . II I .. - - '& ,f• - . 1 - mil Contents Section 1: Executive Summary 1 Section 2: Charts and Graphs 9 Section 3: Benchmarking Analysis 52 Section 4: Importance-Satisfaction Analysis 60 Section 5: Tabular Data 71 Section 6: Survey Instrument 126 , : LT - : I . ir r. - . 111. 1 \ il .. . iii • eift . / , . .. ,. .. ,. i� ti re r, , . . '1.04 •I 1 , . • I . ' 1 . 1 '� r � � I � • �i . i City of Lake Oswego 2023 Resident Survey Findings Report 0 Executive Summary ETC Institute(2023) Page 1 City of Lake Oswego 2023 Resident Survey Findings Report 2023 City of Lake Oswego Resident Survey Executive Summary Overview and Methodology ETC Institute administered a survey to residents of the City of Lake Oswego during the fall of 2023. The purpose of the survey was to gather input from residents to help the City better understand community priorities, guide the City Council in its goal-setting process, and gain deeper insights on specific policy areas. This is the second community survey ETC Institute has administered for the City of Lake Oswego, with the first one being in 2021. The seven-page survey, cover letter and postage-paid return envelope were mailed to a random sample of households throughout the City of Lake Oswego.The cover letter explained the purpose of the survey and encouraged residents to either return their survey by mail or complete the survey online. After households received the mailed survey, ETC Institute followed up with residents to encourage participation. To prevent people who were not residents of Lake Oswego from participating, everyone who completed the survey online was required to enter their home address prior to submitting the survey. ETC Institute then matched the addresses that were entered online with the addresses that were originally selected for the random sample. If the address from a survey completed online did not match one of the addresses selected for the sample, the online survey was not counted. The goal was to obtain completed surveys from at least 400 residents. This goal was accomplished, with a total of 401 residents completing the survey.The overall results for the sample of 401 households have a precision of at least +/-4.9% at the 95% level of confidence. The percentage of "don't know" responses has been excluded from many of the graphs shown in this report to facilitate valid comparisons of the results from the City of Lake Oswego with the results from other communities where ETC Institute has conducted a citizen survey. Since the number of "don't know" responses often reflects the utilization and awareness of city services, the percentage of "don't know" responses has been provided in the tabular data section of this report. When the "don't know" responses have been excluded,the text of this report will indicate that the responses have been excluded with the phrase "who had an opinion." ETC Institute(2023) Page 2 City of Lake Oswego 2023 Resident Survey Findings Report 2023 City of Lake Oswego Resident Survey Executive Summary This report contains: • An executive summary of the methodology for administering the survey and major findings, • charts showing the overall results for all questions on the survey, including comparisons to the 2021 survey, • benchmarking data that show how the results for Lake Oswego compare to other communities, • Importance-Satisfaction analysis; this analysis was done to determine priority actions for the City to address based upon the survey results, • tables that show the results of the random sample for each question on the survey, • a copy of the survey instrument. Residents Have a Positive Perception of the City of Lake Oswego Overall, residents have a very positive perception of the City of Lake Oswego. Nearly all residents surveyed (98%), who had an opinion, rated the overall quality of life in Lake Oswego as "excellent" or "good", 97%, who had an opinion, rated the City as an "excellent" or "good" place to live, and 93%, who had an opinion, rated the City as an "excellent" or "good" place to raise children. In addition, 96%of residents surveyed, who had an opinion,feel safe in Lake Oswego, and 74%, who had an opinion, feel the City is moving in the right direction (an increase from 70% in 2021). Residents Are Satisfied with the Overall Quality of City Services Seventy-two percent (72%) of the residents surveyed, who had an opinion, were "very satisfied" or "satisfied" with the overall quality of local governmental services. This is a significant increase from 66% in 2021. The 72% satisfaction rating is also significantly higher than the national average of 49%. Residents Are Satisfied with Customer Service Provided by City Employees Seventy-five percent (75%) of the residents surveyed, who had an opinion, were "very satisfied" or "satisfied" with the overall quality of customer service provided by City employees. This is an increase from 72% in 2021. The 75% satisfaction rating is also significantly higher than the national average of 39%. ETC Institute(2023) Page 3 City of Lake Oswego 2023 Resident Survey Findings Report 2023 City of Lake Oswego Resident Survey 1 Executive Summary Trend Analysis: Satisfaction Increases Since 2021 Satisfaction ratings for Lake Oswego have increased in 53 of the 90 areas that were assessed since 2021. Ratings have increased significantly in 25 areas (difference of 4.9% or more). The table below shows the 53 areas that have increased in satisfaction since 2021: Service 2023 2021 Difference Category Availability of info on police programs,data,and activities 61.4% 46.7% 14.7% Public Safety Library as a community builder&hub for gathering 78.3% 65.5% 12.8% Library As a welcoming&inclusive community 63.8% 52.5% 11.3% Perceptions Outreach programs&services provided outside of the library 69.5% 58.3% 11.2% Library Police response to situations involving individuals w/cognitive/mental challenges 67.1% 57.4% 9.7% Public Safety Accuracy,timeliness,availability of info on City services,meetings,prgms,events 71.5% 62.0% 9.5% Leadership&Communication Efforts to respond to climate change 48.0% 39.5% 8.5% Major Categories Visibility of police in the community 87.9% 79.5% 8.4% Public Safety Efforts encouraging community engagement in decision making 60.4% 52.4% 8.0% Leadership&Communication Services promoting cultural awareness,diversity,inclusion 51.1% 43.1% 8.0% Leadership&Communication I Level of community engagement&outreach from police&fire dept. 71.6% 63.6% 8.0% Public Safety Efforts to promote equity in the community 50.5% 43.1% 7.4% Major Categories Variety of housing options 48.9% 42.7% 6.2% Growth and Development Overall quality of local government services 71.8% 65.7% 6.1% Leadership&Communication Value received for local tax dollars&fees 56.3% 50.2% 6.1% Leadership&Communication Level of respect police officers show community members 86.9% 80.9% 6.0% Public Safety Planning for needed housing 29.6% 23.7% 5.9% Growth and Development Quality of outdoor recreation opportunities 83.0% 77.3% 5.7% Parks and Recreation Level of trust in police officers acting in best interest of the community 86.8% 81.2% 5.6% Public Safety Quality of economic development 64.6% 59.1% 5.5% Major Categories Quality of social services 59.0% 53.6% 5.4% Major Categories Quality of public safety(police&fire) 94.3% 89.0% 5.3% Major Categories Accessibility of streets&sidewalks for people w/disabilities 54.6% 49.6% 5.0% Mobility Overall quality of fire&EMS 94.9% 90.0% 4.9% Public Safety Effectiveness of communication w/the public 79.6% 74.7% 4.9% Major Categories Ease of getting a permit 29.5% 24.7% 4.8% Growth and Development Risk reduction&education programs 65.2% 60.8% 4.4% Public Safety Overall quality of police protection 92.3% 88.2% 4.1% Public Safety As a community moving in the right direction 74.3% 70.4% 3.9% Perceptions Effectiveness of efforts towards sustainability 62.7% 58.9% 3.8% Major Categories Ease of travel by public transportation 35.6% 31.8% 3.8% Mobility Efforts to provide info on major City issues 68.9% 65.3% 3.6% Leadership&Communication Overall customer service by City employees 75.1% 71.6% 3.5% Leadership&Communication Availability of info&resources relating to energy efficiency and/or clean energy 61.5% 58.1% 3.4% Sustainability Ease of parking in Lake Grove Village Center 46.0% 42.8% 3.2% Mobility Availability of info&resources relating to wildfire risk reduction 52.3% 49.7% 2.6% Sustainability Frequency of street sweeping along roadways 62.3% 59.8% 2.5% Infrastructure Snow&ice response on major City streets 59.4% 57.1% 2.3% Infrastructure Mowing&tree trimming along streets 58.9% 57.3% 1.6% Infrastructure Overall feeling of safety in Lake Oswego 96.0% 94.4% 1.6% Perceptions As a place to find a job 27.9% 26.4% 1.5% Perceptions As a place to live 97.0% 95.7% 1.3% Perceptions Ease of parking in Downtown 65.2% 64.1% 1.1% Mobility Quality of solid waste services 74.1% 73.0% 1.1% Sustainability Quality of public library services 91.5% 90.7% 0.8% Major Categories Quality of youth&teen opportunities 58.5% 57.8% 0.7% Parks and Recreation Availability of info&resources relating to recycling&composting 64.5% 63.8% 0.7% Sustainability Overall quality of leadership provided 60.9% 60.2% 0.7% Leadership&Communication Quality of stormwater management&flood control in roadways 62.9% 62.3% 0.6% Infrastructure Condition of street signs&traffic signals 77.2% 76.8% 0.4% Infrastructure Overall quality of life in Lake Oswego 97.7% 97.4% 0.3% Perceptions As a place to retire 76.1% 75.9% 0.2% Perceptions Overall quality of new development in Lake Oswego 50.1% 50.0% 0.1% Growth and Develoome-,t ETC Institute(2023) Page 4 City of Lake Oswego 2023 Resident Survey Findings Report 2023 City of Lake Oswego Resident Survey 1111 Executive Summary Trend Analysis: Satisfaction Decreases Since 2021 Satisfaction ratings for Lake Oswego have decreased in 37 of the 90 areas that were assessed since 2021. Ratings have decreased significantly in only 5 areas (difference of 4.9% or more). The table below shows the 37 areas that have decreased in satisfaction since 2021: Service 2023 2021 Difference Category Maintenance of major City streets 72.4% 72.7% -0.3% Infrastructure Quality of outdoor athletic fields 85.1% 85.6% -0.5% Parks and Recreation Opportunities to participate in environmental stewardship activities 7D.0% 70.5% -0.5% Parks and Recreation Quality of special reading programs 81.6% 82.1% -D.5% Library Quality of events&services for children 76.1% 76.6% -0.5% Library Quality of public art&arts programming 86.3% 86.9% -0.6% Major Categories Overall sense of community&belonging 74.7% 75.6% -0.9% Perceptions Quality of events provided 88.0% 88.9% -D.9% Parks and Recreation Overall enforcement of local codes&ordinances 42.5% 43.6% -1.1% Growth and Development Planning for commercial services&jobs 32.1% 33.3% -1.2% Growth and Development Quality of park properties&facilities 88.5% 89.8% -1.3% Major Categories Efforts in engaging diverse communities 42.5% 43.8% -1.3% Leadership&Communication Selection of digital resources available online 75.8% 77.1% -1.3% Library Proximity of parks to your home 88.7% 90.2% -1.5% Parks and Recreation Quality of enrichment opportunities 67.1% 68.6% -1.5% Parks and Recreation As a place to open a business 47.0% 48.8% -1.8% Perceptions Preservation of natural areas 78.1% 80.3% -2.2% Parks and Recreation As a place to raise children 93.D% 95.3% -2.3% Perceptions Quality of rec activities,events,&services 83.7% 86.1% -2.4% Major Categories Selection of physical resources available 78.4% 80.8% -2.4% Library Appearance&maintenance of City parks 91.1% 93.5% -2.4% Parks and Recreation Quality of facilities 86.8% 89.2% -2.4% Parks and Recreation Quality of health,wellness,fitness opportunities 66.6% 69.0% -2.4% Parks and Recreation Availability of info&resources relating to water conservation 65.5% 67.9% -2.4% Sustainability Quality of Lake Oswego Public Library facility 78.3% 80.8% -2.5% Library Condition of pavement markings on streets 59.3% 62.1% -2.8% Infrastructure Adequacy of street lighting along major roadways&intersections 68.2% 71.1% -2.9% Infrastructure Quality of events&services for adults 73.5% 77.3% -3.8% Library As a place to work 64.1% 68.5% -4.4% Perceptions Quality of natural resources 83.2% 87.8% -4.6% Major Categories Maintenance of neighborhood City streets 50.9% 55.5% -4.6% Infrastructure Quality of events&services for teens 59.0% 63.6% -4.6% Library Quality of fee-based recreation activities 65.5% 70.5% -5.0% Parks and Recreation Ease&safety of travel by bicycle in Lake Oswego 28.7% 34.1% -5.4% Mobility Quality of recreational areas for dogs 68.9% 74.4% -5.5% Parks and Recreation Selection of Library of Things collection 70.1% 76.5% -6.4% Library Quality of development services 38.2% 47.9% -9.7% Major Categories ETC Institute(2023) Page 5 City of Lake Oswego 2023 Resident Survey Findings Report 2023 City of Lake Oswego Resident Survey Arni Executive Summary How the City of Lake Oswego Compares to Other Communities Regionally Satisfaction ratings for the City of Lake Oswego rated above the Northwest regional average in 27 of the 29 areas that were assessed. The Northwest Region includes the states of Oregon, Washington, Idaho and Montana.The City of Lake Oswego rated significantly higher(difference of 4.9%or more)than the Northwest regional average in 25 of these areas.The table below shows how the City of Lake Oswego compares to the Northwest regional average: Northwest Service Lake Oswego Region Difference Category As a place to live 97.0% 49.3% 47.7% Perception Quality of parks properties and facilities 88.5% 47.9% 40.6% Major Categories As a place to raise children 93.0% 52.8% 40.2% Perception Effectiveness of communication with public 79.6% 40.8% 38.8% Major Categories Overall customer service by City employees 75.1% 37.6% 37.5% Leadership and Communication Quality of police protection 92.3% 56.0% 36.3% Public Safety Overall feeling of safety 96.0% 60.4% 35.6% Perception Efforts to provide info on major City issues 68.9% 35.7% 33.2% Leadership and Communication Efforts encouraging community engagement in decision making 60.4% 27.9% 32.5% Leadership and Communication Visibility of police in the community 87.9% 55.7% 32.2% Public Safety Overall quality of local governmental services 71.8% 43.7% 28.1% Leadership and Communication Quality of the City's public library services 91.5% 63.6% 27.9% Major Categories As a place to retire 76.1% 49.0% 27.1% Perception Overall quality of leadership provided 60.9% 34.5% 26.4% Leadership and Communication Maintenance of major City streets 72.4% 47.1% 25.3% Infrastructure Quality of public safety 94.3% 69.7% 24.6% Major Categories Value received for local tax dollars and fees 56.3% 34.5% 21.8% Leadership and Communication Condition of street signs and traffic signals 77.2% 56.9% 20.3% Infrastructure Quality of emergency medical and fire services 94.9% 79.0% 15.9% Public Safety Risk reduction and education programs 65.2% 49.5% 15.7% Public Safety Quality of stormwater management/flood control in roadways 62.9% 48.1% 14.8% Infrastructure Adequacy of street lighting along major roadways/intersections 68.2% 56.0% 12.2% Infrastructure Snow and ice response on major City streets 59.4% 50.2% 9.2% Infrastructure As a place to work 64.1% 55.5% 8.6% Perception Enforcement of codes and ordinances 42.5% 34.4% 8.1% Major Categories Mowing and tree trimming along streets 58.9% 54.1% 4.8% Infrastructure Maintenance of neighborhood City streets 50.9% 49.0% 1.9% Infrastructure Efforts in engaging diverse communities 42.5% 49.0% -6.5% Leadership and Communication Public transportation 35.6% 47.5% -11.9% Major Categories ETC Institute(2023) Page 6 City of Lake Oswego 2023 Resident Survey Findings Report 2023 City of Lake Oswego Resident Survey ArrNI Executive Summary How the City of Lake Oswego Compares to Other Communities Nationally Satisfaction ratings for the City of Lake Oswego rated above the U.S. average in 27 of the 29 areas that were assessed. The City of Lake Oswego rated significantly higher(difference of 4.9% or more) than the U.S. average in 23 of these areas. The table below shows how the City of Lake Oswego compares to the U.S. average: ilM- Service Lake Oswego U.S. Difference Category As a place to live 97.D% 48.5% 48.5% Perception Effectiveness of communication with public 79.6% 36.9% 42.7% Major Categories Quality of parks properties and facilities 88.5% 49.2% 39.3% Major Categories Quality of police protection 92.3% 53.0% 39.3% Public Safety Overall customer service by City employees 75.1% 39.4% 35.7% Leadership and Communication Visibility of police in the community 87.9% 54.1% 33.8% Public Safety As a place to raise children 93.0% 61.4% 31.6% Perception Overall feeling of safety 96.0% 66.0% 30.0% Perception Quality of public safety 94.3% 65.4% 28.9% Major Categories Risk reduction and education programs 65.2% 37.2% 28.0% Public Safety Quality of the City's public library services 91.5% 63.9% 27.6% Major Categories Efforts encouraging community engagement in decision making 60.4% 33.9% 26.5% Leadership and Communication Efforts to provide info on major City issues 68.9% 43.3% 25.6% Leadership and Communication As a place to retire 76.1% 51.6% 24.5% Perception Quality of emergency medical and fire services 94.9% 70.5% 24.4% Public Safety Overall quality of local governmental services 71.8% 49.0% 22.8% Leadership and Communication Value received for local tax dollars and fees 56.3% 33.5% 22.8% Leadership and Communication Overall quality of leadership provided 60.9% 38.4% 22.5% Leadership and Communication Maintenance of major City streets 72.4% 50.1% 22.3% Infrastructure Condition of street signs and traffic signals 77.2% 63.1% 14.1% Infrastructure Quality of stormwater management/flood control in roadways 62.9% 49.5% 13.4% Infrastructure Adequacy of street lighting along major roadways/intersections 68.2% 58.5% 9.7% Infrastructure As a place to work 64.1% 57.1% 7.0% Perception Mowing and tree trimming along streets 58.9% 55.4% 3.5% Infrastructure Enforcement of codes and ordinances 42.5% 40.1% 2.4% Major Categories Maintenance of neighborhood City streets 50.9% 49.3% 1.6% Infrastructure Snow and ice response on major City streets 59.4% 58.1% 1.3% Infrastructure Public transportation 35.6% 37.1% -1.5% Major Categories Efforts in engaging diverse communities 42.5% 46.2% -3.7% Leadership and Communication I ETC Institute(2023) Page 7 City of Lake Oswego 2023 Resident Survey Findings Report 2023 City of Lake Oswego Resident Survey Executive Summary Investment Priorities Recommended Priorities for the Next Two Years. In order to help the City identify investment priorities for the next two years, ETC Institute conducted an Importance-Satisfaction (I-S) analysis. This analysis examined the importance residents placed on each City service and the level of satisfaction with each service. By identifying services of high importance and low satisfaction, the analysis identified which services will have the most impact on overall satisfaction with City services over the next two years. If the City wants to improve its overall satisfaction rating, the City should prioritize investments in services with the highest Importance Satisfaction (I-S) ratings. Details regarding the methodology for the analysis are provided in Section 4 of this report. Overall Priorities for the City by Major Category. This analysis reviewed the importance of and satisfaction with major categories of City services. This analysis was conducted to help set the overall priorities for the City. Based on the results of this analysis, the services that are recommended as the top priorities in order to raise the City's overall satisfaction rating are listed below: • Effectiveness of efforts to respond top climate change (IS=0.1503) • Quality of development services (IS=0.1323) • Efforts to promote equity in the community (IS=0.1134) • Effectiveness of efforts towards sustainability (IS=0.1119) The table below shows the Importance-Satisfaction rating for all 13 major categories of City services that were rated. Importance-Satisfaction Rating 2023 Lake Oswego Major Categories of City Services Most Importance- Most Important Satisfaction Satisfaction Satisfaction I-S Rating Category of Service Important% Rank % Rank Rating Rank High Priority(IS.10-.201 Efforts to respond to climate change 29% 3 48% 12 0.1503 1 Quality of development services 21% 7 38% 13 0.1323 2 Efforts to promote equity in the community 23% 4 51% 11 0.1134 3 Effectiveness of efforts towards sustainability 30% 2 63% 9 0.1119 4 Medium Priority(IS<.10) Quality of economic development 22% 6 65% 8 0.0779 5 Quality of social services 15% 9 59% 10 0.0615 6 Quality of natural resources 23% 5 83% 6 0.0385 7 Effectiveness of communication w/the public 12% 10 80% 7 0.0249 8 Quality of park properties&facilities 21% 8 89% 3 0.0238 9 Quality of public safety(police&fire) 31% 1 94% 1 0.0179 10 Quality of rec activities,events,&services 11% 12 84% 5 0.0178 11 Quality of public library services 11% 13 92% 2 0.0093 12 Quality of public art&arts programming 3% 13 86% 4 0.0047 13 ETC Institute(2023) Page 8 City of Lake Oswego 2023 Resident Survey Findings Report 0 Charts and Graphs ETC Institute(2023) Page 9 City of Lake Oswego 2023 Resident Survey Findings Report Qi. Perceptions of the City of Lake Oswego in the Following Areas by percentage of respondents (excluding don't knows) Overall quality of life in 62% 36% As a place to live 70% 27% 2%' Overall feeling of safety in Lake Oswego 64% 32% 3%1'• As a place to raise children 69% 24% 4i 3.1 As a place to retire 45% 17% 7% Overall sense of community & belonging 31% 44% 18% 7% As a community moving in the right direction 32% 42% 19% 7% • As a place to work 28% 36% 28% 8% As a welcoming & inclusive community 24% 40% 25% 12% As a place to open a business 15% 32% 42% 11% As a place to find a job 7% I 51% 21% 0% 20% 40% 60% 80% 100% •Excellent (5) .Good (4) •Neutral (3) Below Average/Poor (2/1) ETC Institute(2023) Page 10 City of Lake Oswego 2023 Resident Survey Findings Report TRENDS: Perceptions of the City by the sum percentage of respondents who gave a rating of "excellent" or "good" (excluding "don't know") Overall quality of life in Lake Oswego 98°, 97% As a place to live 97/ 96% Overall feeling of safety in Lake Oswego 96% Mil 94% 93% As a place to raise children 95% As a place to retire 76% 76% Overall sense of community & belonging 75% 76% As a community moving in the right direction 74% 70% As a place to work 64% 69% As a welcoming & inclusive community 64% 53% As a place to open a business 47% 49% As a place to find a job 28% 26% 0% 20% 40% 60% 80% 100% •2023 2021 ETC Institute(2023) Page 11 City of Lake Oswego 2023 Resident Survey Findings Report Q2. Overall Satisfaction with Major Categories of City Services by percentage of respondents (excluding don't knows) Quality of public safety (police & fire) 60% 34% 3%2% Quality of public library services 57% 35% 7% 2 Quality of park properties & facilities 47% 42% 7% 5% Quality of public art & arts programming 52% 34% 11% 3 Quality of rec activities, events, & services 43% 41% 13% 3% Quality of natural resources 45% 38% 12% 5% Effectiveness of communication w/ the public 29% 51% 14% 7% Quality of economic development 14% 51% 27% 8% Effectiveness of efforts towards sustainability 19% 44% 24% 13% Quality of social services 26% 33% 33% 8% Efforts to promote equity in the community 20% 31% 38% 11% Efforts to respond to climate change 17% 32% 36% 16% Quality of development services 9% 29% 32% 30% 0% 20% 40% 60% 80% 100% •Very Satisfied (5) Satisfied (4) Neutral (3) Dissatisfied (2/1) ETC Institute(2023) Page 12 City of Lake Oswego 2023 Resident Survey Findings Report TRENDS: Major Categories of City Services by the sum percentage of respondents who were "very satisfied" or "satisfied" (excluding "don't know") Quality of public safety (police & fire) 94% 89% Quality of public library services 92% 91% Quality of park properties & facilities 89% 90% Quality of public art & arts programming 86% 87% Quality of rec activities, events & services 84/ 86% Quality of natural resources 83% 88% 80% Effectiveness of communication w/ the public 75% Quality of economic development 65% 59% Effectiveness of efforts towards sustainability 63% 59% Quality of social services 59% 54% Efforts to promote equity in the community 51% milM 43% Efforts to respond to climate change 48% mil 40% Quality of development services 38% mlill 48% 0% 20% 40% 60% 80% 100% •2023 2021 ETC Institute(2023) Page 13 City of Lake Oswego 2023 Resident Survey Findings Report Q3. City Services That Should Receive the Most Emphasis Over the Next Two Years by percentage of respondents who selected the item as one of their top three choices Quality of public safety (police & fire) 31% Effectiveness of efforts towards sustainability 30% Efforts to respond to climate change 29% Efforts to promote equity in the community 23% Quality of natural resources 23% Quality of economic development 22% Quality of development services 21% Quality of park properties & facilities 21% Quality of social services 15% Effectiveness of communication w/ the public 12% Quality of rec activities, events, & services 11% Quality of public library services 11% Quality of public art & arts programming 3% 0% 10% 20% 30% 40% 1st Choice 2nd Choice 3rd Choice ETC Institute(2023) Page 14 City of Lake Oswego 2023 Resident Survey Findings Report Q4. Satisfaction with City Leadership, Communications, and Engagement by percentage of respondents (excluding don't knows) Overall customer service by City employees 31% 44% 20% 5% Overall quality of local government services 25% 47% 23% 6% Accuracy, timeliness, & availability of info on City services, meetings, programs, events 24% 48% 21% 8% Efforts to provide info on major City issues 25% 44% 21% 10% Overall quality of leadership provided 22% 39% 29% 11% Efforts encouraging community engagement in decision making 22% 38% 25% 15% Value received for local tax dollars & fees 18% 39% 23% 20% City services, programs, & events reflecting cultural diversity 19% 34% 36% 11% Services promoting cultural awareness, 20% 31% 34% 15% diversity, inclusion Efforts in engaging diverse communities 18% 24% 42% 16% 0% 20% 40% 60% 80% 100% •Very Satisfied (5) Satisfied (4) Neutral (3) Dissatisfied (2/1) ETC Institute(2023) Page 15 City of Lake Oswego 2023 Resident Survey Findings Report TRENDS: City Leadership, Communications, and Engagement by the sum percentage of respondents who were "very satisfied" or "satisfied" (excluding "don't know") 75% Overall customer service by City employees 72% 72% Overall quality of local government services 66% Accuracy, timeliness, & availability of info on City 72% services, meetings, programs, events 62% 69% Efforts to provide info on major City issues 65% 61% Overall quality of leadership provided 60% Efforts encouraging community engagement in 60% decision making 52% 56% Value received for local tax dollars & fees 50% Services promoting cultural awareness, 51% diversity, inclusion 43% 43% Efforts in engaging diverse communities 44% 0% 20% 40% 60% 80% 100% m 2023 2021 ETC Institute(2023) Page 16 City of Lake Oswego 2023 Resident Survey Findings Report Q5. Satisfaction with Public Safety by percentage of respondents (excluding don't knows) Overall quality of fire & EMS 66% 29% 5%)'° Overall quality of police protection 59% 34% 6%2°. Visibility of police in the community 51% 37% 8% 4% Level of respect police officers show community members 50% 37% 11% 2° Level of trust in police officers acting in best interest of the community 51% 36% 11% 2 Level of community engagement & outreach from police 34% 37% 24% 5% & fire dept. Wildfire prevention & education programs 28% 40% 25% 7% Police response to situations involving individuals w/ 43% 24% 30% 3 0, cognitive or mental challenges Risk reduction & education programs 27% 38% 30% 4% Availability of info on police programs, data, and activities 27% 35% 31% 8% Police dept. demonstrated learning/development following Community Policing Dialog & community engagement 33% 27% 36% 5% 0% 20% 40% 60% 80% 100% •Very Satisfied (5) •Satisfied (4) Neutral (3) Dissatisfied (2/1) ETC Institute(2023) Page 17 City of Lake Oswego 2023 Resident Survey Findings Report TRENDS: Public Safety by the sum percentage of respondents who were "very satisfied" or "satisfied" (excluding "don't know") 95% Overall quality of fire & EMS 90% 92% Overall quality of police protection 88% 88% Visibility of police in the community 80% Level of respect police officers show community members 87% 81% Level of trust in police officers acting in best interest of 87% the community 81% Level of community engagement & outreach from police 72% & fire dept. 64% Police response to situations involving individuals w/ 67% cognitive or mental challenges wil57% 65% Risk reduction & education programs . 61% Availability of info on police programs, data, and activities 61% 47% 0% 20% 40% 60% 80% 100% •2023 2021 ETC Institute(2023) Page 18 City of Lake Oswego 2023 Resident Survey Findings Report Q6. Public Safety Services That Should Receive the Most Emphasis Over the Next Two Years by percentage of respondents who selected the item as one of their top three choices Overall quality of police protection 32% Police response to situations involving individuals w/ 32% cognitive or mental challenges Wildfire prevention & education programs 27°� Overall quality of Lake Oswego fire & EMS 27% Availability of info on police programs, data, and activities Ai 22% Visibility of police in the community I 20% Level of trust in police officers acting in best interest ofI the community 19/ Level of community engagement & outreach from police & fire dept. Risk reduction & education programs 18% Police dept. demonstrated learning/development following mi 14% Community Policing Dialog & community engagement Level of respect police officers show community members 12% 0% 10% 20% 30% 40% •1st Choice 2nd Choice 3rd Choice ETC Institute(2023) Page 19 City of Lake Oswego 2023 Resident Survey Findings Report Q7. Satisfaction with Parks and Recreation by percentage of respondents (excluding don't knows) Appearance & maintenance of City parks 52% 40% 6% 3°/ Proximity of parks to your home 52% 37% 9% 2° Quality of events provided 52% 36% 11% 2 Quality of facilities 43% 44% 10% 4% Quality of outdoor athletic fields 44% 41% 12% 3 Quality of outdoor recreation opportunities 40% 44% 12% 5% Preservation of natural areas 36% 42% 12% 10% Quality of social services at Adult Community Ctr 39% 35% I. 23% 30, Quality of classes at Adult Community Center 35% 37% II 24% 4% I I I Opportunities to participate in environmental II stewardship activities 28% 42% 27% Quality of recreational areas for dogs 33% 36% 21% Quality of enrichment opportunities 27% 40% 31% 2 Quality of health, wellness, fitness opportunities 29% 38% 27% 7% Quality of fee-based recreation activities 26% 40% 28% 7% Quality of youth & teen opportunities 29% 30% 38% 4% 0% 20% 40% 60% 80% 100% •Very Satisfied (5) Satisfied (4) Neutral (3) Dissatisfied (2/1) ETC Institute(2023) Page 20 City of Lake Oswego 2023 Resident Survey Findings Report TRENDS: Parks and Recreation by the sum percentage of respondents who were "very satisfied" or "satisfied" (excluding "don't know") Appearance & maintenance of City parks 91% 94% Proximity of parks to your home 89% 90% Quality of events provided 88% 89% Quality of facilities 87% 89% Quality of outdoor athletic fields 85% 86% Quality of outdoor recreation opportunities 83% 77% Preservation of natural areas 78 80% Opportunities to participate in environmental 70% stewardship activities 71% Quality of recreational areas for dogs 69% 74% Quality of enrichment opportunities 67% 69% Quality of health, wellness, fitness opportunities 67% millim 69% Quality of fee-based recreation activities 66% mil 71% Quality of youth & teen opportunities 59 % 58% 0% 20% 40% 60% 80% 100% •2023 2021 ETC Institute(2023) Page 21 City of Lake Oswego 2023 Resident Survey Findings Report Q8. Parks and Recreation Services That Should Receive the Most Emphasis Over the Next Two Years by percentage of respondents who selected the item as one of their top three choices Preservation of natural areas 42% Appearance & maintenance of City parks I 31% I Quality of facilities 26% I I Quality of events provided 24% Quality of outdoor recreation opportunities 16%1 I Quality of outdoor athletic fields I 15% Quality of recreational areas for dogs B 14% Quality of health, wellness, fitness opportunities 12% Quality of fee-based recreation activities 12% Quality of social services at Adult Community Ctr 12% Opportunities to participate in environmental 11% stewardship activities Quality of youth & teen opportunities 11% Quality of classes at Adult Community Center El 9% Proximity of parks to your home 41111 6% Quality of enrichment opportunities 6% 0% 10% 20% 30% 40% 50% •1st Choice 2nd Choice 3rd Choice ETC Institute(2023) Page 22 City of Lake Oswego 2023 Resident Survey Findings Report Q9. Satisfaction with Infrastructure by percentage of respondents (excluding don't knows) Condition of street signs & traffic signals 23% 54% 17% 6% Maintenance of major City streets 22% 50% 14% 14% Adequacy of street lighting along major roadways & intersections 22% 46% 15% 17% Quality of stormwater management & flood control in roadways 14% 49% 26% 11% Frequency of street sweeping along roadways 19% 43% 21% 17% Snow & ice response on major City streets 19% 40% 24% 16% Condition of pavement markings on streets 15% 45% 23% 18% Mowing & tree trimming along streets 14% 45% 21% 20% Maintenance of neighborhood City streets 14% 37% 22% 28% 0% 20% 40% 60% 80% 100% •Very Satisfied (5) Satisfied (4) Neutral (3) Dissatisfied (2/1) ETC Institute(2023) Page 23 City of Lake Oswego 2023 Resident Survey Findings Report TRENDS: Infrastructure by the sum percentage of respondents who were "very satisfied" or "satisfied" (excluding "don't know") 77% Condition of street signs & traffic signals - 77% 72% Maintenance of major City streets mi 73% Adequacy of street lighting along major roadways 68% & intersections r 71% Quality of stormwater management & flood 63% control in roadways 62% 62% Frequency of street sweeping along roadways 60% 59% Snow & ice response on major City streets 57% 59% Condition of pavement markings on streets 62% 59% Mowing & tree trimming along streets 57% 51% Maintenance of neighborhood City streets 56% 0% 20% 40% 60% 80% 100% •2023 2021 ETC Institute(2023) Page 24 City of Lake Oswego 2023 Resident Survey Findings Report Q10. Infrastructure Services That Should Receive the Most Emphasis Over the Next Two Years by percentage of respondents who selected the item as one of their top three choices Maintenance of neighborhood City streets 9% —maw— II I Maintenance of major City streets 1 33% Adequacy of street lighting along major roadways & intersections I29/ Quality of stormwater management & flood i 2i/ control in roadways I Condition of pavement markings on streets 26% 1 Mowing & tree trimming along streets 24% Snow & ice response on major City streets 24% Frequency of street sweeping along roadways 19/o Condition of street signs & traffic signals 10% 0% 10% 20% 30% 40% 50% 60% 70% •1st Choice 2nd Choice 3rd Choice ETC Institute(2023) Page 25 City of Lake Oswego 2023 Resident Survey Findings Report Q11. Satisfaction with Mobility by percentage of respondents (excluding don't knows) Ease of parking in Downtown 20% 45% 19% 16% Accessibility of streets & sidewalks for people 20% 35% 25% 20% w/ disabilities Ease & safety of walking in Lake Oswego 21% 34% 23% 22% Ease of parking in Lake Grove Village Center 13% 33% 25% 29% Ease of travel by public transportation 14% 22% 35% 29% Ease & safety of travel by bicycle in Lake Oswego 9% 19% 38% 34% 0% 20% 40% 60% 80% 100% •Very Satisfied (5) Satisfied (4) Neutral (3) Dissatisfied (2/1) ETC Institute(2023) Page 26 City of Lake Oswego 2023 Resident Survey Findings Report TRENDS: Mobility by the sum percentage of respondents who were "very satisfied" or "satisfied" (excluding "don't know") 65% Ease of parking in Downtown 64% 55% Accessibility of streets & sidewalks for people w/ disabilities 50% 46% Ease of parking in Lake Grove Village Center 43% 36% Ease of travel by public transportation Mil 32% 29% Ease & safety of travel by bicycle in Lake Oswego 34% 0% 20% 40% 60% 80% 100% •2023 2021 ETC Institute(2023) Page 27 City of Lake Oswego 2023 Resident Survey Findings Report Q12. Aspects of Mobility That Should Receive the Most Emphasis Over the Next Two Years by percentage of respondents who selected the item as one of their top three choices o Ease & safety of walking in Lake Oswego 63/ Ease & safety of travel by bicycle in Lake Oswego 1.1111 44%! "jarEase of parking in Downtown 39% Accessibility of streets & sidewalks for people 35/ w/ disabilities Ease of parking in Lake Grove Village Center 34% I I Ease of travel by public transportation (buses) in I 26% 1 1 0% 10% 20% 30% 40% 50% 60% 70% •1st Choice 2nd Choice 3rd Choice ETC Institute(2023) Page 28 City of Lake Oswego 2023 Resident Survey Findings Report Q13. Satisfaction with Library Services by percentage of respondents (excluding don't knows) Library inspires education & lifelong learning 50% 34% 13% 3% Quality of special reading programs 41% 41% 16% 3 Access to computers, library Wi-Fi, & technology 36% 45% 17% 20. Selection of physical resources available 39% 40% 19% 3 Library as a community builder & hub for gathering 41% 37% 18% 4% Quality of Lake Oswego Public Library facility 42% 37% 14% 8% Quality of events & services for children 40% I 36% 19% 5% Selection of digital resources available online 37% 39% 18% 6% Quality of events & services for adults 39% 35% 23% 30, Library serves as a leader & innovator to adapt to community needs 40% 33% 22% 5%, Proximity of library services to your home 37% 34% 19% 11% Selection of Library of Things collection 36% 35% 27% 3'i Outreach programs & services provided outside of 37% 33% 25% 5% the libraryI Quality of multicultural events & resources 34% 31% 29% 6% Quality of events & services for teens 30% 29% 34% 7% 0% 20% 40% 60% 80% 100% •Very Satisfied (5) Satisfied (4) Neutral (3) Dissatisfied (2/1) ETC Institute(2023) Page 29 City of Lake Oswego 2023 Resident Survey Findings Report TRENDS: Library by the sum percentage of respondents who were "very satisfied" or "satisfied" (excluding "don't know") Quality of special reading programs 82% 82% 78% Selection of physical resources available 81% 78% Library as a community builder & hub for gathering 66% Quality of Lake Oswego Public Library facility 78% 81% Quality of events & services for children 76% 77% 76% Selection of digital resources available online 77% Quality of events & services for adults 74% 77% 70% Selection of Library of Things collection 77% Outreach programs & services provided outside of 70% the library 58% Quality of events & services for teens 59/ 64% 0% 20% 40% 60% 80% 100% •2023 2021 ETC Institute(2023) Page 30 City of Lake Oswego 2023 Resident Survey Findings Report Q14. Library Services That Should Receive the Most Emphasis Over the Next Two Years by percentage of respondents who selected the item as one of their top three choices Quality of Lake Oswego Public Library facility 22% Library inspires education & lifelong learning 22% Library as a community builder & hub for gathering 17% Library serves as a leader & innovator to adapt to 16% community needs Selection of digital resources available online 16% Outreach programs & services provided outside 15% of the library Quality of events & services for children 15% Selection of physical resources available 13% Quality of events & services for adults 11% Quality of events & services for teens 11% Proximity of library services to your home 11% Quality of multicultural events & resources 10% Selection of Library of Things collection 10% Access to computers, library Wi-Fi, & technology III 7% Quality of special reading programs 5% 0% 10% 20% 30% •1st Choice 2nd Choice 3rd Choice ETC Institute(2023) Page 31 City of Lake Oswego 2023 Resident Survey Findings Report Q15. Satisfaction with Growth and Development by percentage of respondents (excluding don't knows) Overall quality of new development in Lake Oswego 12% 38% 26% 24% Variety of housing options 17% 32% 24% 27% Overall enforcement of local codes & ordinances 11% 32% 32% 25% Planning for commercial services & jobs 7% 25% 45% 23% Planning for needed housing 10% 20% 40% 30% Ease of getting a permit 8% 22% 36% 34% 0% 20% 40% 60% 80% 100% •Very Satisfied (5) Satisfied (4) Neutral (3) Dissatisfied (2/1) ETC Institute(2023) Page 32 City of Lake Oswego 2023 Resident Survey Findings Report TRENDS: Growth and Development by the sum percentage of respondents who were "very satisfied" or "satisfied" (excluding "don't know") 50% Overall quality of new development in Lake Oswego ■ 50% 49% Variety of housing options 43% 43% Overall enforcement of local codes & ordinances 44% 32% Planning for commercial services & jobs 33% 30% Planning for needed housing 24% 30% Ease of getting a permit 25% 0% 20% 40% 60% 80% IN 2023 2021 ETC Institute(2023) Page 33 City of Lake Oswego 2023 Resident Survey Findings Report Q16. Aspects of Growth and Development That Should Receive the Most Emphasis Over the Next Two Years by percentage of respondents who selected the item as one of their top three choices I Planning for needed housing 45% Overall quality of new development in Lake Oswego 44% Variety of housing options 36% Planning for commercial services & jobs 34% Ease of getting a permit 32% Overall enforcement of local codes & ordinances 27% 0% 10% 20% 30% 40% 50% •1st Choice 2nd Choice 3rd Choice ETC Institute(2023) Page 34 City of Lake Oswego 2023 Resident Survey Findings Report Q17. Satisfaction with Sustainability by percentage of respondents (excluding don't knows) Quality of solid waste services 31% 44% 15% 11% Availability of info & resources relating to 20% 46% 26% 9% water conservation Availability of info & resources relating to recycling & cornposting 24% 41% 22% 14% Availability of info & resources relating to 16% 46% 28% 10% energy efficiency and/or clean energy Availability of info & resources relating to wildfire risk reduction 14% 38% 36% 12% 0% 20% 40% 60% 80% 100% •Very Satisfied (5) Satisfied (4) Neutral (3) •Dissatisfied (2/1) ETC Institute(2023) Page 35 City of Lake Oswego 2023 Resident Survey Findings Report TRENDS: Sustainability by the sum percentage of respondents who were "very satisfied" or "satisfied" (excluding "don't know") 74% Quality of solid waste services 73% 66% Availability of info & resources relating to water conservation 68% Availability of info & resources relating to 65% recycling & composting 64% Availability of info & resources relating to 62% energy efficiency and/or clean energy 58% Availability of info & resources relating 52% to wildfire risk reduction 50% 0% 20% 40% 60% 80% 100% •2023 2021 ETC Institute(2023) Page 36 City of Lake Oswego 2023 Resident Survey Findings Report Q18. Aspects of Sustainability That Should Receive the Most Emphasis Over the Next Two Years by percentage of respondents who selected the item as one of their top two choices Availability of info & resources relating to 34% recycling & composting Availability of info & resources relating to 33% energy efficiency and/or clean energy Overall quality of solid waste services 32% Availability of info & resources relating go to wildfire risk reduction 2f I I Availability of info & resources relating to water conservation 24% 1 1 0% 10% 20% 30% 40% •1st Choice 2nd Choice ETC Institute(2023) Page 37 City of Lake Oswego 2023 Resident Survey Findings Report Q19. Capital Projects That Should Receive the Highest Priorities for Local Tax Dollars Over the Next Decade by percentage of respondents who selected the item as one of their top three choices Construct pathways & sidewalks for improved 751/ safety & neighborhood connectivity4 Improve road & pavement conditions 70% ini Remodel South Shore Fire Station to meet earthquake building standards 51% Expand & update Library services & facilities Mil to meet community needs 390 ° Acquire future park land in Stafford Basin area 3310 1 I Build dedicated pickleball facility 117 0% 20% 40% 60% 80% •1st Choice 2nd Choice 3rd Choice ETC Institute(2023) Page 38 City of Lake Oswego 2023 Resident Survey Findings Report Q20. If the City was considering a fee or tax to complete community priority capital projects, such as the ones listed in question 19, what is the maximum increase you would support? by percentage of respondents 28% 10% 4% 14% 28% $500 per year $300 per year $100 per year $50 per year None Not provided ETC Institute(2023) Page 39 City of Lake Oswego 2023 Resident Survey Findings Report Q21. Potential Improvements to the Lake Oswego Public Library That Should Receive the Highest Priorities from the City by percentage of respondents who selected the item as one of their top three choices Remodel existing facility to meet community c9/ needs & seismic requirements Increase digital collection & resources 52% Extend current building & service hours with supported Library staff 42% Expand Library services to west side of town through a leased storefront 39% Expand Library services to west side of town through a new building 30% Invest in mobile outreach services 28% 0% 10% 20% 30% 40% 50% 60% 70% •1st Choice 2nd Choice 3rd Choice ETC Institute(2023) Page 40 City of Lake Oswego 2023 Resident Survey Findings Report Q22. To what extent do you support the City taking the following actions to support development of affordable housing for low to moderate income households? by percentage of respondents (excluding don't knows) Respond to development opportunities when they arise 16% 31% 22% 17% Provide incentives for development 14% 29% 21% 16% 20% Provide funding or financial assistance 15% 26% 21% 18% 20% Remove regulatory barriers to development 17% 24% 17% 18% 24% Actively seek out development opportunities 14% 26% 20% 19% tr. 0% 20% 40% 60% 80% 100% •Strongly Support (5) Support (4) Neutral (3) Oppose (2) Strongly Oppose (1) ETC Institute(2023) Page 41 City of Lake Oswego 2023 Resident Survey Findings Report Q23. Primary Sources of Information About City Activities, Events, Services, Meetings, and Community Specific Topics by percentage of respondents (multiple selections could be made) City print materials 85% Local newspaper 45% Word of mouth 41% Email newsletters 39% City website 36% Social media 26% Neighborhood associations 23% Utility bill 20% City Council & other public meetings 12% Talking with City staff 6% 0% 20% 40% 60% 80% 100% ETC Institute(2023) Page 42 City of Lake Oswego 2023 Resident Survey Findings Report Q24. Demographics: How many years have you lived in Lake Oswego? by percentage of respondents (excluding not provided) 15% 23% 10% 6% 20% 27% 5 years or less 6-10 years 11-15 years 16-20 years 21-30 years •31+ years ETC Institute(2023) Page 43 City of Lake Oswego 2023 Resident Survey Findings Report Q25. Demographics: What best describes the building you live in? by percentage of respondents (excluding not provided) 80% 10% 9% •One family house detached from any other houses Duplex or townhome Apartment or condominium Other ETC Institute(2023) Page 44 City of Lake Oswego 2023 Resident Survey Findings Report Q26. Demographics: Do you own or rent your current residence? by percentage of respondents (excluding not provided) 85% 15% ----- ---------- •Own Rent ETC Institute(2023) Page 45 City of Lake Oswego 2023 Resident Survey Findings Report Q27. Demographics: Age of Respondent by percentage of respondents (excluding not provided) 20% 20% 20% 19% 21% •Under 35 years 35-44 years 45-54 years 55-64 years 65+ years ETC Institute(2023) Page 46 City of Lake Oswego 2023 Resident Survey Findings Report Q28. Demographics: Ages of All Household Members by percentage of persons in the household 111 10% 4% 7% 13% 5% 4% 4% 16% 8% •Under age 5 Ages 5-9 Ages 10-14 Ages 15-19 Ages 20-24 Ages 25-34 •Ages 35-44 Ages 45-54 Ages 55-64 Ages 65-74 Ages 75+ ETC Institute(2023) Page 47 City of Lake Oswego 2023 Resident Survey Findings Report Q29. Demographics: Total Household Income for This Year by percentage of respondents (excluding not provided) 20% 22% 14% 19% 1F Less than $50K $50K to $99,999 $100K to $149,999 $150K to $199,999 $200K+ ETC Institute(2023) Page 48 City of Lake Oswego 2023 Resident Survey Findings Report Q30. Demographics: Gender Identity by percentage of respondents (excluding not provided) 49% 50% • Male Female Non-binary or prefer to self-describe ETC Institute(2023) Page 49 City of Lake Oswego 2023 Resident Survey Findings Report Q31. Demographics: Race by percentage of respondents (multiple selections could be made) I White/Caucasian 179% Asian/Pacific Islander 9% Hispanic/Latino 5% I Black or African American 1% Other 4% 0% 20% 40% 60% 80% 100% ETC Institute(2023) Page 50 City of Lake Oswego 2023 Resident Survey Findings Report Q32. Demographics: Work Location by percentage of respondents (excluding not provided) 18% 15% 8% 44% 15% •I own a business in Lake Oswego I work in Lake Oswego outside my home I work in Lake Oswego as a home business I commute out of Lake Oswego for work Other ETC Institute(2023) Page 51 City of Lake Oswego 2023 Resident Survey Findings Report 0 Benchmarking Analysis ETC Institute(2023) Page 52 City of Lake Oswego 2023 Resident Survey Findings Report Benchmarking Analysis Overview ETC Institute's DirectionFinder° program was originally developed in 1999 to help community leaders use statistically-valid community survey data as a tool for making better decisions.Since November 1999, the survey has been administered in more than 300 cities and counties nationwide. Most participating communities conduct the survey on an annual or biennial basis. This report contains benchmarking data from two sources: (1) a national survey that was administered by ETC Institute during the summer of 2023 to a random sample of over 10,000 residents in the continental United States and (2) a regional survey that was administered by ETC Institute during the summer of 2023 to a random sample of residents living in the Northwest Region of the United States. The Northwest Region includes the states of Oregon, Washington, Idaho, and Montana. The charts on the following pages show how the results for the City of Lake Oswego compare to the national average and the Northwest regional average. The dark blue bar shows the results for the City of Lake Oswego. The light blue bar shows the Northwest regional average from communities that administered the DirectionFinder®survey during the summer of 2023. The gray bar shows the results of a national survey that was administered by ETC Institute to a random sample of more than 10,000 U.S. residents during the summer of 2023. ETC Institute(2023) Page 53 City of Lake Oswego 2023 Resident Survey Findings Report National Note: The benchmarking data contained in this report is protected intellectual property. Any reproduction of the benchmarking information in this report by persons or organizations not directly affiliated with the City of Lake Oswego, OR is not authorized without written consent from ETC Institute. ETC Institute(2023) Page 54 City of Lake Oswego 2023 Resident Survey Findings Report Overall Ratings of the City Lake Oswego vs. Northwest Region vs. the U.S. by percentage of respondents who rated the item 4 or 5 on a 5-point scale where 5 was "excellent" and 1 was "poor" (excluding don't knows) 9I7% As a place to live 49% 1 I 49% I I 9 % Overall feeling of safety 60% 66% I 93% As a place to raise children 53% 161% 7f% As a place to retire 49% 52% 64% As a place to work 56% 57% 0% 20% 40% 60% 80% 100% •Lake Oswego Northwest Region U.S. ETC Institute(2023) Page 55 City of Lake Oswego 2023 Resident Survey Findings Report Overall Satisfaction with Major Categories of City Services Lake Oswego vs. Northwest Region vs. the U.S. by percentage of respondents who rated the item 4 or 5 on a 5-point scale where 5 was "very satisfied" and 1 was "very dissatisfied" (excluding don't knows) 94/0 Quality of public safety 4 70% 65% 92% Quality of the City's public library services 64% 64% 89% Quality of parks properties and facilities 48% 49% 80% Effectiveness of communication with public 41% 37% 43% Enforcement of codes and ordinances 34/0 40% 31% Public transportation 48% 17% 0% 20% 40% 60% 80% 100% •Lake Oswego Northwest Region U.S. ETC Institute(2023) Page 56 City of Lake Oswego 2023 Resident Survey Findings Report Overall Satisfaction with Public Safety Lake Oswego vs. Northwest Region vs. the U.S. by percentage of respondents who rated the item 4 or 5 on a 5-point scale where 5 was "very satisfied" and 1 was "very dissatisfied" (excluding don't knows) 95% Quality of emergency medical and fire services 79% 71% 92% Quality of police protection 5(% 53% 88% Visibility of police in the community 56% 54% 65% Risk reduction and education programs 50% 37% 0% 20% 40% 60% 80% 100% •Lake Oswego A Northwest Region U.S. ETC Institute(2023) Page 57 City of Lake Oswego 2023 Resident Survey Findings Report Overall Satisfaction with Infrastructure Lake Oswego vs. Northwest Region vs. the U.S. by percentage of respondents who rated the item 4 or 5 on a 5-point scale where 5 was "very satisfied" and 1 was "very dissatisfied" (excluding don't knows) 77% Condition of street signs and traffic signals 57% 63% 72% Maintenance of major City streets 47% 50% Adequacy of street lighting along major 5 68% roadways/ intersections 59% Quality of stormwater management/flood 63% 48% control in roadways 50% 59% Snow and ice response on major City streets 50% 58% 59% Mowing and tree trimming along streets 54% 55% 51% Maintenance of neighborhood City streets 49% 49% 0% 20% 40% 60% 80% 100% •Lake Oswego Northwest Region U.S. ETC Institute(2023) Page 58 City of Lake Oswego 2023 Resident Survey Findings Report Overall Satisfaction with City Leadership and Communication Lake Oswego vs. Northwest Region vs. the U.S. by percentage of respondents who rated the item 4 or 5 on a 5-point scale where 5 was "very satisfied" and 1 was "very dissatisfied" (excluding don't knows) 75% Overall customer service by City employees 38% 39% 72% Overall quality of local governmental services 44% 49% 61% Overall quality of leadership provided 35% 138% 56% Value received for local tax dollars and fees 35% 34%1 43% Efforts in engaging diverse communities 49% 46% 69% Efforts to provide info on major City issues 361% 43% Efforts encouraging community engagement 60% in decision making 28% 34% 0% 20% 40% 60% 80% •Lake Oswego Northwest Region U.S. ETC Institute(2023) Page 59 City of Lake Oswego 2023 Resident Survey Findings Report II Importance-Satisfaction Analysis ETC Institute(2023) Page 60 City of Lake Oswego 2023 Resident Survey Findings Report Impo rt a nce-Satisfaction Analysis Overview Today, community leaders have limited resources which need to be targeted to activities that are of the most benefit to their citizens. Two of the most important criteria for decision making are (1) to target resources toward services of the highest importance to citizens; and (2)to target resources toward those services where citizens are the least satisfied. The Importance-Satisfaction (I-S) rating is a unique tool that allows public officials to better understand both of these highly important decision-making criteria for each of the services they are providing. The Importance-Satisfaction (I-S) rating is based on the concept that public agencies will maximize overall customer satisfaction by emphasizing improvements in those areas where the level of satisfaction is relatively low, and the perceived importance of the service is relatively high. The rating is calculated by summing the percentage of responses for items selected as the first, second, and third most important services for the City to provide. The sum is then multiplied by 1 minus the percentage of respondents who indicated they were positively satisfied with the City's performance in the related area (the sum of the ratings of 4 and 5 on a 5-point scale excluding "Don't Know" responses). "Don't Know" responses are excluded from the calculation to ensure the satisfaction ratings among service categories are comparable. I-S Rating = Importance x (1-Satisfaction) Example of the Calculation Respondents were asked to identify the major City services that should receive the most emphasis over the next two years. Nearly one-fourth (22.9%) of households selected "efforts to promote equity in the community"as one of the most important items for the City to emphasize. With regard to satisfaction, 50.5% of respondents surveyed rated "efforts to promote equity in the community"as a "4"or"5" on a 5-point scale (where "5" means"Very Satisfied") excluding"Don't Know" responses. The I-S rating was calculated by multiplying the sum of the most important percentages by one minus the sum of the satisfaction percentages. In this example, 22.9% was multiplied by 49.5% (1- 0.505). This calculation yielded an I-S rating of 0.1134, which ranked third out of thirteen categories of major City services analyzed. ETC Institute(2023) Page 61 City of Lake Oswego 2023 Resident Survey Findings Report Importance-Satisfaction Analysis The maximum rating is 1.00 and would be achieved when 100%of the respondents select an item as one of their top three choices of importance and 0% indicate they are positively satisfied with the delivery of the service. The lowest rating is 0.00 and could be achieved under either of the following two situations: • If 100% of the respondents were positively satisfied with the delivery of the service • If none (0%) of the respondents selected the service as one of the three most important areas. Interpreting the Ratings Ratings that are greater than or equal to 0.20 identify areas that should receive significantly more emphasis over the next two years. Ratings from 0.10 to 0.20 identify service areas that should receive increased emphasis. Ratings less than 0.10 should continue to receive the current level of emphasis. • Definitely Increase Emphasis (I-S >0.20) • Increase Current Emphasis (I-S = 0.10 - 0.20) • Maintain Current Emphasis (I-S < 0.10) Tables showing the results for the City of Lake Oswego are provided on the following pages. ETC Institute(2023) Page 62 City of Lake Oswego 2023 Resident Survey Findings Report Importance-Satisfaction Rating 2023 Lake Oswego Major Categories of City Services Most Importance- Most Important Satisfaction Satisfaction I-S Rating Category of Service Important% Rank Satisfaction% Rank Rating Rank High Priority(IS.10-.20) Efforts to respond to climate change 29% 3 48% 12 0.1503 1 Quality of development services 21% 7 38% 13 0.1323 2 Efforts to promote equity in the community 23% 4 51% 11 0.1134 3 Effectiveness of efforts towards sustainability 30% 2 63% 9 0.1119 4 Medium Priority(IS<.10) Quality of economic development 22% 6 65% 8 0.0779 5 Quality of social services 15% 9 59% 10 0.0615 6 Quality of natural resources 23% 5 83% 6 0.0385 7 Effectiveness of communication w/the public 12% 10 80% 7 0.0249 8 Quality of park properties&facilities 21% 8 89% 3 0.0238 9 Quality of public safety(police&fire) 31% 1 94% 1 0.0179 10 Quality of rec activities,events,&services 11% 12 84% 5 0.0178 11 Quality of public library services 11% 13 92% 2 0.0093 12 Quality of public art&arts programming 3% 13 86% 4 0.0047 13 Note: The I-S Rating is calculated by multiplying the"Most Important"%by(1-'Satisfaction'%) Most Important%: The"Most Important"percentage represents the sum of the first,second,third and fourth most important responses for each item. Respondents were asked to identify the items they thought were the most important for the City to emphasize over the next two years. Satisfaction%: The"Satisfaction"percentage represents the sum of the ratings"4"and"5"excluding'don't knows.' Respondents ranked their level of satisfaction with the each of the items on a scale of 1 to 5 with"5"being very satisfied and"1"being very dissatisfied. ©2023 DirectionFinder by ETC Institute ETC Institute(2023) Page 63 City of Lake Oswego 2023 Resident Survey Findings Report Importance-Satisfaction Rating 2023 Lake Oswego Public Safety Most Importance- Most Important Satisfaction Satisfaction I-S Rating Category of Service Important% Rank Satisfaction% Rank Rating Rank High Priority(IS.10-.20) Police response to situations involving individuals w/cognitive or 32% 2 67% 8 0.1043 1 mental challenges Medium Priority(IS<.10) Wildfire prevention&education programs in the community 27% 3 68% 7 0.0870 2 Availability of info about police programs,data,activities 22% 5 61% 10 0.0857 3 Risk reduction&education programs 18% 9 65% 9 0.0609 4 Police dept demonstrated learning&development following the 14% 10 60% 11 0.0551 5 Community Policing Dialog&community engagement Level of community engagement&outreach from police&fire dept. 18% 8 72% 6 0.0503 6 Level of trust in police officers acting in best interest of the community 20% 7 87% 5 0.0257 7 Overall quality of Lake Oswego Police protection 32% 1 92% 2 0.0249 8 Visibility of Lake Oswego Police in the community 20% 6 88% 3 0.0247 9 Level of respect police officers show community members 12% 11 87% 4 0.0153 10 Overall quality of Lake Oswego fire&EMS 27% 4 95% 1 0.0136 11 Note: The I-S Rating is calculated by multiplying the"Most Important"%by(1-'Satisfaction'%) Most Important%: The"Most Important"percentage represents the sum of the first,second,third and fourth most important responses for each item. Respondents were asked to identify the items they thought were the most important for the City to emphasize over the next two years. Satisfaction%: The"Satisfaction"percentage represents the sum of the ratings"4"and"5"excluding'don't knows.' Respondents ranked their level of satisfaction with the each of the items on a scale of 1 to 5 with"5"being very satisfied and"1"being very dissatisfied. ©2023 DirectionFinder by ETC Institute ETC Institute(2023) Page 64 City of Lake Oswego 2023 Resident Survey Findings Report Importance-Satisfaction Rating 2023 Lake Oswego Parks and Recreation Most Importance- Most Important Satisfaction Satisfaction I-S Rating Category of Service Important% Rank Satisfaction% Rank Rating Rank Medium Priority(IS<.10) Preservation of natural areas 42% 1 78% 7 0.0918 1 Quality of youth&teen opportunities 11% 12 59% 15 0.0465 2 Quality of recreational areas for dogs 14% 7 69% 11 0.0432 3 Quality of fee-based recreation activities 12% 8 66% 14 0.0411 4 Quality of health,wellness&fitness opportunities 12% 9 67% 13 0.0397 5 Opportunities to participate in environmental stewardship activities 11% 11 70% 10 0.0342 6 Quality of facilities 26% 3 87% 4 0.0337 7 Quality of social services provided by Adult Community Center 12% 10 74% 8 0.0305 8 Quality of events provided 24% 4 88% 3 0.0290 9 Appearance&maintenance of City parks 31% 2 91% 1 0.0276 10 Quality of Outdoor recreation opportunities 16% 5 83% 6 0.0272 11 Quality of classes provided by Adult Community Center 9% 13 72% 9 0.0254 12 Quality of outdoor athletic fields 15% 6 85% 5 0.0225 13 Quality of Enrichment opportunities 6% 14 67% 12 0.0188 14 Proximity of parks to your home 6% 15 89% 2 0.0064 15 Note: The I-S Rating is calculated by multiplying the"Most Important"%by(1-'Satisfaction'%) Most Important%: The"Most Important"percentage represents the sum of the first,second,third and fourth most important responses for each item. Respondents were asked to identify the items they thought were the most important for the City to emphasize over the next two years. Satisfaction%: The"Satisfaction"percentage represents the sum of the ratings"4"and"5"excluding'don't knows.' Respondents ranked their level of satisfaction with the each of the items on a scale of 1 to 5 with"5"being very satisfied and"1"being very dissatisfied. ©2023 DirectionFinder by ETC Institute ETC Institute(2023) Page 65 City of Lake Oswego 2023 Resident Survey Findings Report Importance-Satisfaction Rating 2023 Lake Oswego Infrastructure Most Importance- Most Important Satisfaction Satisfaction I-S Rating Category of Service Important% Rank Satisfaction% Rank Rating Rank Very High Priority(IS>.20) Maintenance of neighborhood City streets 59% 1 51% 9 0.2877 1 High Priority(IS.10-.20) Condition of pavement markings on streets 26% 5 59% 7 0.1074 2 Medium Priority(IS<.10) Quality of stormwater management&flood control in roadways 27% 4 63% 4 0.0998 3 Mowing&tree trimming along streets 24% 6 59% 8 0.0991 4 Snow&ice response on major City streets 24% 7 59% 6 0.0970 5 Adequacy of street lighting along major roadways&intersections 29% 3 68% 3 0.0929 6 Maintenance of major City streets 33% 2 72% 2 0.0908 7 Frequency of street sweeping along roadways 19% 8 62% 5 0.0701 8 Condition of street signs&traffic signals 10% 9 77% 1 0.0221 9 Note: The I-S Rating is calculated by multiplying the"Most Important"%by(1-'Satisfaction'%) Most Important%: The"Most Important"percentage represents the sum of the first,second,third and fourth most important responses for each item. Respondents were asked to identify the items they thought were the most important for the City to emphasize over the next two years. Satisfaction%: The"Satisfaction"percentage represents the sum of the ratings"4"and"5"excluding'don't knows.' Respondents ranked their level of satisfaction with the each of the items on a scale of 1 to 5 with"5"being very satisfied and"1"being very dissatisfied. ©2023 DirectionFinder by ETC Institute ETC Institute(2023) Page 66 City of Lake Oswego 2023 Resident Survey Findings Report Importance-Satisfaction Rating 2023 Lake Oswego Mobility Most Importance- Most Important Satisfaction Satisfaction I-S Rating Category of Service Important% Rank Satisfaction% Rank Rating Rank Very High Priority(IS>.20) Ease&safety of travel by bicycle in Lake Oswego 44% 2 29% 6 0.3130 1 Ease&safety of walking in Lake Oswego 63% 1 55% 3 0.2874 2 High Priority(IS.10-.20) Ease of parking in Lake Grove Village Center 34% 5 46% 4 0.1820 3 Ease of travel by public transportation 26% 6 36% 5 0.1681 4 Accessibility of streets&sidewalks for people w/disabilities 35% 4 55% 2 0.1607 5 Ease of parking in Downtown 39% 3 65% 1 0.1364 6 Note: The I-S Rating is calculated by multiplying the"Most Important"%by(1-'Satisfaction'%) Most Important%: The"Most Important"percentage represents the sum of the first,second,third and fourth most important responses for each item. Respondents were asked to identify the items they thought were the most important for the City to emphasize over the next two years. Satisfaction%: The"Satisfaction"percentage represents the sum of the ratings"4"and"5"excluding'don't knows.' Respondents ranked their level of satisfaction with the each of the items on a scale of 1 to 5 with"5"being very satisfied and"1"being very dissatisfied. ©2023 DirectionFinder by ETC Institute ETC Institute(2023) Page 67 City of Lake Oswego 2023 Resident Survey Findings Report Importance-Satisfaction Rating 2023 Lake Oswego Library Most Importance- Most Important Satisfaction Satisfaction I-S Rating Category of Service Important% Rank Satisfaction% Rank Rating Rank Medium Priority(IS<.10) Quality of Lake Oswego Public Library facility 22% 1 78% 6 0.0486 1 Outreach programs&services provided outside of the library 15% 6 70% 13 0.0464 2 Quality of events&services for teens 11% 10 59% 15 0.0447 3 Library serves as a leader&innovator to adapt to community needs 16% 4 73% 10 0.0446 4 Selection of digital resources available online 16% 5 76% 8 0.0380 5 Library as a community builder&hub for gathering 17% 3 78% 5 0.0378 6 Quality of events&services for children 15% 7 76% 7 0.0351 7 Quality of multicultural events&resources 10% 12 65% 14 0.0346 8 Library inspires education&lifelong learning 22% 2 84% 1 0.0341 9 Proximity of library services to your home 11% 11 71% 11 0.0311 10 Quality of events&services for adults 11% 9 74% 9 0.0302 11 Selection of Library of Things collection 10% 13 70% 12 0.0290 12 Selection of physical resources available 13% 8 78% 4 0.0274 13 Access to computers, library Wi-Fi,&technology 7% 14 81% 3 0.0135 14 Quality of special reading programs 5% 15 82% 2 0.0090 15 Note: The I-S Rating is calculated by multiplying the"Most Important"%by(1-'Satisfaction'%) Most Important%: The"Most Important"percentage represents the sum of the first,second,third and fourth most important responses for each item. Respondents were asked to identify the items they thought were the most important for the City to emphasize over the next two years. Satisfaction%: The"Satisfaction"percentage represents the sum of the ratings"4"and"5"excluding'don't knows.' Respondents ranked their level of satisfaction with the each of the items on a scale of 1 to 5 with"5"being very satisfied and"1"being very dissatisfied. ©2023 DirectionFinder by ETC Institute ETC Institute(2023) Page 68 City of Lake Oswego 2023 Resident Survey Findings Report Importance-Satisfaction Rating 2023 Lake Oswego Growth and Development Most Importance- Most Important Satisfaction Satisfaction I-S Rating Category of Service Important% Rank Satisfaction% Rank Rating Rank Very High Priority(IS>.20) Planning for needed housing 45% 7 30% 5 0.3161 1 Planning for commercial services&jobs 34% 11 32% 4 0.2322 2 Ease of getting a permit 32% 7 30% 6 0.2284 3 Overall quality of new development in Lake Oswego 44% 7 50% 1 0.2181 4 High Priority(IS.10-.20) Variety of housing options 36% 11 49% 2 0.1840 5 Overall enforcement of local codes&ordinances 27% 11 43% 3 0.1576 6 Note: The I-S Rating is calculated by multiplying the"Most Important"%by(1-'Satisfaction'%) Most Important%: The"Most Important"percentage represents the sum of the first,second,third and fourth most important responses for each item. Respondents were asked to identify the items they thought were the most important for the City to emphasize over the next two years. Satisfaction%: The"Satisfaction"percentage represents the sum of the ratings"4"and"5"excluding'don't knows.' Respondents ranked their level of satisfaction with the each of the items on a scale of 1 to 5 with"5"being very satisfied and"1"being very dissatisfied. ©2023 DirectionFinder by ETC Institute ETC Institute(2023) Page 69 City of Lake Oswego 2023 Resident Survey Findings Report Importance-Satisfaction Rating 2023 Lake Oswego Sustainability Most Importance- Most Important Satisfaction Satisfaction I-S Rating Category of Service Important% Rank Satisfaction% Rank Rating Rank High Priority(IS.10-.20) Availability of info&resources relating to wildfire risk reduction 28% 4 52% 5 0.1345 1 Availability of info&resources relating to energy efficiency and/or 33% 2 62% 4 0.1259 2 clean energy Medium Priority(IS<.10) Availability of info&resources relating to recycling&composting 34% 1 65% 3 0.1203 3 Availability of info&resources relating to water conservation 24% 5 66% 2 0.0842 4 Quality of solid waste services 32% 3 74% 1 0.0839 5 Note: The I-S Rating is calculated by multiplying the"Most Important"%by(1-'Satisfaction'%) Most Important%: The"Most Important"percentage represents the sum of the first,second,third and fourth most important responses for each item. Respondents were asked to identify the items they thought were the most important for the City to emphasize over the next two years. Satisfaction%: The"Satisfaction"percentage represents the sum of the ratings"4"and"5"excluding'don't knows.' Respondents ranked their level of satisfaction with the each of the items on a scale of 1 to 5 with"5"being very satisfied and"1"being very dissatisfied. ©2023 DirectionFinder by ETC Institute ETC Institute(2023) Page 70 City of Lake Oswego 2023 Resident Survey Findings Report 0 Tabular Data ETC Institute(2023) Page 71 City of Lake Oswego 2023 Resident Survey Findings Report Q1. Quality of Life. Please rate Lake Oswego as a place to live using a scale of 1 to 5, where 5 means "Excellent" and 1 means "Poor," with regard to each of the following. (N=401) Below Don't Excellent Good Neutral average Poor know Q1-1. Overall quality of life in Lake Oswego 61.6% 35.2% 1.7% 0.5% 0.0% 1.0% Q1-2. Lake Oswego as a community that is moving in the right direction 30.4% 40.1% 17.7% 4.0% 2.7% 5.0% Q1-3. Lake Oswego as a place to find a job 4.0% 11.5% 28.2% 9.7% 2.0% 44.6% Q1-4. Lake Oswego as a place to live 69.3% 26.2% 1.5% 1.2% 0.2% 1.5% Q1-5. Lake Oswego as a place to open a business 8.0% 16.7% 21.9% 5.2% 0.7% 47.4% Q1-6. Lake Oswego as a place to raise children 63.1% 22.2% 3.7% 1.7% 1.0% 8.2% Q1-7. Lake Oswego as a place to retire 39.9% 27.4% 14.7% 4.0% 2.5% 11.5% Q1-8. Lake Oswego as a place to work 17.0% 21.4% 17.0% 3.7% 0.7% 40.1% Q1-9. Lake Oswego as a welcoming& inclusive community 23.2% 38.4% 23.7% 8.0% 3.2% 3.5% Q1-10. Overall sense of community& belonging 30.4% 42.6% 17.5% 5.5% 1.7% 2.2% Q1-11. Overall feeling of safety in Lake Oswego 63.3% 31.9% 2.7% 0.7% 0.5% 0.7% ETC Institute(2023) Page 72 City of Lake Oswego 2023 Resident Survey Findings Report WITHOUT DON'T KNOW Q1. Quality of Life. Please rate Lake Oswego as a place to live using a scale of 1 to 5, where 5 means "Excellent" and 1 means "Poor," with regard to each of the following. (without "don't know") (N=401) Below Excellent Good Neutral average Poor Q1-1. Overall quality of life in Lake Oswego 62.2% 35.5% 1.8% 0.5% 0.0% Q1-2. Lake Oswego as a community that is moving in the right direction 32.0% 42.3% 18.6% 4.2% 2.9% Q1-3. Lake Oswego as a place to find a job 7.2% 20.7% 50.9% 17.6% 3.6% Q1-4. Lake Oswego as a place to live 70.4% 26.6% 1.5% 1.3% 0.3% Q1-5. Lake Oswego as a place to open a business 15.2% 31.8% 41.7% 10.0% 1.4% Q1-6. Lake Oswego as a place to raise children 68.8% 24.2% 4.1% 1.9% 1.1% Q1-7. Lake Oswego as a place to retire 45.1% 31.0% 16.6% 4.5% 2.8% Q1-8. Lake Oswego as a place to work 28.3% 35.8% 28.3% 6.3% 1.3% Q1-9. Lake Oswego as a welcoming& inclusive community 24.0% 39.8% 24.5% 8.3% 3.4% Q1-10. Overall sense of community& belonging 31.1% 43.6% 17.9% 5.6% 1.8% Q1-11. Overall feeling of safety in Lake Oswego 63.8% 32.2% 2.8% 0.8% 0.5% ETC Institute(2023) Page 73 City of Lake Oswego 2023 Resident Survey Findings Report Q2. Quality of Services. Please rate your overall satisfaction with the following major services provided by the City of Lake Oswego using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied." (N=401) Very Very Dissatisf- dissatisfi- Don't satisfied Satisfied Neutral ied ed know Q2-1. Overall effectiveness of City's communication with the public 28.4% 49.4% 13.2% 5.5% 1.2% 2.2% Q2-2. Overall effectiveness of City's efforts towards sustainability(meeting the community's needs without compromising the needs of future generations) 17.5% 39.9% 21.9% 8.0% 4.2% 8.5% Q2-3. Overall effectiveness of City's efforts to respond to climate change (e.g., reducing carbon emissions & preparing for climate change) 13.2% 25.2% 28.7% 10.0% 3.0% 20.0% Q2-4. Overall efforts to promote equity in the community 16.5% 25.9% 32.2% 8.0% 1.5% 16.0% Q2-5. Overall quality of economic development 11.5% 41.4% 22.4% 5.5% 1.0% 18.2% Q2-6. Overall quality of public safety(police &fire) 58.1% 33.4% 3.2% 1.5% 0.7% 3.0% Q2-7. Overall quality of social services (support for people in times of need) 16.0% 20.7% 20.4% 4.5% 0.5% 37.9% Q2-8. Overall quality of development services (building permits & land use planning) 6.5% 20.2% 22.4% 14.2% 6.5% 30.2% Q2-9. Overall quality of park properties &facilities 45.6% 40.9% 6.5% 3.0% 1.7% 2.2% Q2-10. Overall quality of recreation activities, events, & services 41.4% 39.4% 12.5% 2.2% 1.0% 3.5% Q2-11. Overall quality of public art& arts programming 49.6% 32.2% 10.5% 1.2% 1.2% 5.2% Q2-12. Overall quality of public library services 52.6% 32.4% 6.2% 1.0% 0.7% 7.0% Q2-13. Overall quality of natural resources including streams, wetlands, & urban forests 43.9% 36.9% 11.5% 3.0% 1.7% 3.0% ETC Institute(2023) Page 74 City of Lake Oswego 2023 Resident Survey Findings Report WITHOUT DON'T KNOW Q2. Quality of Services. Please rate your overall satisfaction with the following major services provided by the City of Lake Oswego using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied." (without "don't know") (N=401) Very Very satisfied Satisfied Neutral Dissatisfied dissatisfied Q2-1. Overall effectiveness of City's communication with the public 29.1% 50.5% 13.5% 5.6% 1.3% Q2-2. Overall effectiveness of City's efforts towards sustainability(meeting the community's needs without compromising the needs of future generations) 19.1% 43.6% 24.0% 8.7% 4.6% Q2-3. Overall effectiveness of City's efforts to respond to climate change (e.g., reducing carbon emissions & preparing for climate change) 16.5% 31.5% 35.8% 12.5% 3.7% Q2-4. Overall efforts to promote equity in the community 19.6% 30.9% 38.3% 9.5% 1.8% Q2-5. Overall quality of economic development 14.0% 50.6% 27.4% 6.7% 1.2% Q2-6. Overall quality of public safety(police &fire) 59.9% 34.4% 3.3% 1.5% 0.8% Q2-7. Overall quality of social services (support for people in times of need) 25.7% 33.3% 32.9% 7.2% 0.8% Q2-8. Overall quality of development services (building permits & land use planning) 9.3% 28.9% 32.1% 20.4% 9.3% Q2-9. Overall quality of park properties &facilities 46.7% 41.8% 6.6% 3.1% 1.8% Q2-10. Overall quality of recreation activities, events, & services 42.9% 40.8% 12.9% 2.3% 1.0% Q2-11. Overall quality of public art& arts programming 52.4% 33.9% 11.1% 1.3% 1.3% Q2-12. Overall quality of public library services 56.6% 34.9% 6.7% 1.1% 0.8% Q2-13. Overall quality of natural resources including streams, wetlands, & urban forests 45.2% 38.0% 11.8% 3.1% 1.8% ETC Institute(2023) Page 75 City of Lake Oswego 2023 Resident Survey Findings Report Q3. Which THREE of the items listed in Question 2 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years? Q3.Top choice Number Percent Overall effectiveness of City's communication with the public 12 3.0% Overall effectiveness of City's efforts towards sustainability(meeting the community's needs without compromising the needs of future generations) 54 13.5 % Overall effectiveness of City's efforts to respond to climate change (e.g., reducing carbon emissions& preparing for climate change) 41 10.2 % Overall efforts to promote equity in the community 33 8.2% Overall quality of economic development 26 6.5% Overall quality of public safety(police &fire) 79 19.7% Overall quality of social services (support for people in times of need) 14 3.5 % Overall quality of development services (building permits & land use planning) 29 7.2% Overall quality of park properties &facilities 21 5.2% Overall quality of recreation activities, events, &services 7 1.7% Overall quality of public art&arts programming 2 0.5 % Overall quality of public library services 5 1.2% Overall quality of natural resources including streams, wetlands, & urban forests 24 6.0% None chosen 54 13.5 % Total 401 100.0% ETC Institute(2023) Page 76 City of Lake Oswego 2023 Resident Survey Findings Report Q3. Which THREE of the items listed in Question 2 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years? Q3. 2nd choice Number Percent Overall effectiveness of City's communication with the public 17 4.2% Overall effectiveness of City's efforts towards sustainability(meeting the community's needs without compromising the needs of future generations) 38 9.5 % Overall effectiveness of City's efforts to respond to climate change (e.g., reducing carbon emissions& preparing for climate change) 49 12.2 % Overall efforts to promote equity in the community 28 7.0% Overall quality of economic development 32 8.0% Overall quality of public safety(police &fire) 30 7.5 % Overall quality of social services (support for people in times of need) 20 5.0% Overall quality of development services (building permits & land use planning) 31 7.7% Overall quality of park properties &facilities 22 5.5% Overall quality of recreation activities, events, &services 17 4.2 % Overall quality of public art&arts programming 9 2.2% Overall quality of public library services 16 4.0% Overall quality of natural resources including streams, wetlands, & urban forests 31 7.7% None chosen 61 15.2 % Total 401 100.0% ETC Institute(2023) Page 77 City of Lake Oswego 2023 Resident Survey Findings Report Q3. Which THREE of the items listed in Question 2 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years? Q3. 3rd choice Number Percent Overall effectiveness of City's communication with the public 20 5.0% Overall effectiveness of City's efforts towards sustainability(meeting the community's needs without compromising the needs of future generations) 28 7.0% Overall effectiveness of City's efforts to respond to climate change (e.g., reducing carbon emissions& preparing for climate change) 26 6.5 % Overall efforts to promote equity in the community 31 7.7% Overall quality of economic development 30 7.5% Overall quality of public safety(police &fire) 17 4.2% Overall quality of social services (support for people in times of need) 26 6.5 % Overall quality of development services (building permits & land use planning) 26 6.5% Overall quality of park properties &facilities 40 10.0% Overall quality of recreation activities, events, &services 20 5.0% Overall quality of public art&arts programming 3 0.7% Overall quality of public library services 23 5.7% Overall quality of natural resources including streams, wetlands, & urban forests 37 9.2 % None chosen 74 18.5 % Total 401 100.0% ETC Institute(2023) Page 78 City of Lake Oswego 2023 Resident Survey Findings Report SUM OF TOP 3 CHOICES Q3. Which THREE of the items listed in Question 2 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years? (top 3) Q3. Sum of Top 3 Choices Number Percent Overall effectiveness of City's communication with the public 49 12.2% Overall effectiveness of City's efforts towards sustainability(meeting the community's needs without compromising the needs of future generations) 120 29.9% Overall effectiveness of City's efforts to respond to climate change (e.g., reducing carbon emissions& preparing for climate change) 116 28.9 % Overall efforts to promote equity in the community 92 22.9% Overall quality of economic development 88 21.9% Overall quality of public safety(police &fire) 126 31.4% Overall quality of social services (support for people in times of need) 60 15.0% Overall quality of development services (building permits & land use planning) 86 21.4% Overall quality of park properties &facilities 83 20.7% Overall quality of recreation activities, events, &services 44 11.0% Overall quality of public art&arts programming 14 3.5 % Overall quality of public library services 44 11.0% Overall quality of natural resources including streams, wetlands, & urban forests 92 22.9 % None chosen 54 13.5 % Total 1068 ETC Institute(2023) Page 79 City of Lake Oswego 2023 Resident Survey Findings Report Q4. City Leadership, Communications, and Engagement. Please rate your satisfaction with the quality of City services using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," with each of the following. (N=401) Very Very Dissatisf- dissatisfi- Don't satisfied Satisfied Neutral ied _ ed know Q4-1. Overall customer service by City employees 27.2% 38.4% 17.5% 3.5% 0.7% 12.7% Q4-2. Overall quality of leadership provided 19.0% 34.7% 25.2% 7.5% 1.7% 12.0% Q4-3. Overall quality of local government services 21.9% 42.1% 20.2% 3.7% 1.2% 10.7% Q4-4. Overall value you receive for your local tax dollars&fees 17.0% 36.7% 22.2% 15.0% 4.5% 4.7% Q4-5. City's efforts in engaging diverse communities 14.5% 19.0% 33.2% 9.5% 2.7% 21.2% Q4-6. Services that promote cultural awareness, diversity, & inclusion 16.2% 24.4% 26.7% 10.2% 2.0% 20.4% Q4-7. City's efforts to provide information on major City issues 22.7% 41.1% 19.7% 7.7% 1.5% 7.2% Q4-8. Accuracy,timeliness, & availability of information about City services, meetings, programs, &events 21.9% 44.9% 19.5% 5.7% 1.5% 6.5% Q4-9. City's efforts in encouraging community engagement in decision making 20.4% 34.7% 22.4% 10.0% 3.7% 8.7% Q4-10. City services, programs, &events reflect cultural diversity in the community 15.7% 27.9% 30.2% 7.7% 1.7% 16.7% ETC Institute(2023) Page 80 City of Lake Oswego 2023 Resident Survey Findings Report WITHOUT DON'T KNOW Q4. City Leadership, Communications, and Engagement. Please rate your satisfaction with the quality of City services using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," with each of the following. (without "don't know") (N=401) Very Very satisfied Satisfied Neutral Dissatisfied dissatisfied Q4-1. Overall customer service by City employees 31.1% 44.0% 20.0% 4.0% 0.9% Q4-2. Overall quality of leadership provided 21.5% 39.4% 28.6% 8.5% 2.0% Q4-3. Overall quality of local government services 24.6% 47.2% 22.6% 4.2% 1.4% Q4-4. Overall value you receive for your local tax dollars&fees 17.8% 38.5% 23.3% 15.7% 4.7% Q4-5. City's efforts in engaging diverse communities 18.4% 24.1% 42.1% 12.0% 3.5% Q4-6. Services that promote cultural awareness, diversity, & inclusion 20.4% 30.7% 33.5% 12.9% 2.5% Q4-7. City's efforts to provide information on major City issues 24.5% 44.4% 21.2% 8.3% 1.6% Q4-8. Accuracy,timeliness, & availability of information about City services, meetings, programs, &events 23.5% 48.0% 20.8% 6.1% 1.6% Q4-9. City's efforts in encouraging community engagement in decision making 22.4% 38.0% 24.6% 10.9% 4.1% Q4-10. City services, programs, &events reflect cultural diversity in the community 18.9% 33.5% 36.2% 9.3% 2.1% ETC Institute(2023) Page 81 City of Lake Oswego 2023 Resident Survey Findings Report Q5. Public Safety. Please rate your satisfaction with the quality of City services using a scale of 1 to 5,where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," with each of the following. (N=401) Very Very Dissatisf- dissatisfi- Don't satisfied Satisfied Neutral ied ed know Q5-1. Overall quality of Lake Oswego Police protection 56.6% 32.7% 5.7% 0.7% 1.0% 3.2% Q5-2. Visibility of Lake Oswego Police in the community 49.9% 36.4% 8.2% 2.0% 1.7% 1.7% Q5-3. Lake Oswego Police response to situations involving individuals with cognitive or mental challenges 21.9% 12.2% 15.5% 1.0% 0.2% 49.1% Q5-4. Level of respect Lake Oswego Police officers show community members 44.4% 32.9% 9.7% 1.5% 0.5% 11.0% Q5-5.Your level of trust in Lake Oswego Police officers to act in the best interest of the community 49.4% 34.2% 10.5% 1.7% 0.5% 3.7% Q5-6. Availability of information about Lake Oswego police programs, data, & activities (e.g., website & reports) 20.0% 25.9% 23.2% 5.0% 0.7% 25.2% Q5-7. Police department demonstrated learning& development following the Community Policing Dialog& community engagement 19.5% 16.2% 21.2% 2.0% 0.7% 40.4% Q5-8. Overall quality of Lake Oswego fire &emergency medical services 60.1% 26.7% 4.5% 0.2% 0.0% 8.5% Q5-9. Wildfire prevention &education programs in the community 21.7% 30.7% 19.5% 4.5% 0.7% 22.9% Q5-10. Risk reduction & education programs (e.g., inspections, CPR training) 18.5% 26.4% 20.9% 2.0% 1.0% 31.2% Q5-11. Level of community engagement&outreach from Lake Oswego Police & Fire 27.9% 30.4% 19.2% 2.7% 1.2% 18.5% ETC Institute(2023) Page 82 City of Lake Oswego 2023 Resident Survey Findings Report WITHOUT DON'T KNOW Q5. Public Safety. Please rate your satisfaction with the quality of City services using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," with each of the following. (without "don't know" (N=401) Very Very satisfied Satisfied Neutral Dissatisfied dissatisfied Q5-1. Overall quality of Lake Oswego Police protection 58.5% 33.8% 5.9% 0.8% 1.0% Q5-2. Visibility of Lake Oswego Police in the community 50.8% 37.1% 8.4% 2.0% 1.8% Q5-3. Lake Oswego Police response to situations involving individuals with cognitive or mental challenges 43.1% 24.0% 30.4% 2.0% 0.5% Q5-4. Level of respect Lake Oswego Police officers show community members 49.9% 37.0% 10.9% 1.7% 0.6% Q5-5.Your level of trust in Lake Oswego Police officers to act in the best interest of the community 51.3% 35.5% 10.9% 1.8% 0.5% Q5-6. Availability of information about Lake Oswego police programs, data, & activities (e.g., website & reports) 26.7% 34.7% 31.0% 6.7% 1.0% Q5-7. Police department demonstrated learning& development following the Community Policing Dialog& community engagement 32.6% 27.2% 35.6% 3.3% 1.3% Q5-8. Overall quality of Lake Oswego fire &emergency medical services 65.7% 29.2% 4.9% 0.3% 0.0% Q5-9. Wildfire prevention &education programs in the community 28.2% 39.8% 25.2% 5.8% 1.0% Q5-10. Risk reduction & education programs (e.g., inspections, CPR training) 26.8% 38.4% 30.4% 2.9% 1.4% Q5-11. Level of community engagement&outreach from Lake Oswego Police & Fire 34.3% 37.3% 23.5% 3.4% 1.5% ETC Institute(2023) Page 83 City of Lake Oswego 2023 Resident Survey Findings Report Q6. Which THREE of the items listed in Question 5 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years? Q6.Top choice Number Percent Overall quality of Lake Oswego Police protection 93 23.2% Visibility of Lake Oswego Police in the community 35 8.7% Lake Oswego Police response to situations involving individuals with cognitive or mental challenges 57 14.2% Level of respect Lake Oswego Police officers show community members 18 4.5 % Your level of trust in Lake Oswego Police officers to act in the best interest of the community 13 3.2% Availability of information about Lake Oswego police programs, data, &activities (e.g.,website & reports) 30 7.5 % Police department demonstrated learning& development following the Community Policing Dialog&community engagement 9 2.2 % Overall quality of Lake Oswego fire & emergency medical services 25 6.2% Wildfire prevention &education programs in the community 30 7.5% Risk reduction &education programs (e.g., inspections, CPR training) 14 3.5% Level of community engagement&outreach from Lake Oswego Police & Fire 14 3.5% None chosen 63 15.7% Total 401 100.0% ETC Institute(2023) Page 84 City of Lake Oswego 2023 Resident Survey Findings Report Q6. Which THREE of the items listed in Question 5 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years? Q6. 2nd choice Number Percent Overall quality of Lake Oswego Police protection 23 5.7% Visibility of Lake Oswego Police in the community 29 7.2% Lake Oswego Police response to situations involving individuals with cognitive or mental challenges 38 9.5% Level of respect Lake Oswego Police officers show community members 16 4.0% Your level of trust in Lake Oswego Police officers to act in the best interest of the community 33 8.2% Availability of information about Lake Oswego police programs, data, &activities (e.g.,website & reports) 30 7.5 % Police department demonstrated learning& development following the Community Policing Dialog&community engagement 26 6.5 % Overall quality of Lake Oswego fire & emergency medical services 48 12.0% Wildfire prevention &education programs in the community 39 9.7 % Risk reduction &education programs (e.g., inspections, CPR training) 24 6.0% Level of community engagement&outreach from Lake Oswego Police & Fire 18 4.5% None chosen 77 19.2 % Total 401 100.0% ETC Institute(2023) Page 85 City of Lake Oswego 2023 Resident Survey Findings Report Q6. Which THREE of the items listed in Question 5 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years? Q6. 3rd choice Number Percent Overall quality of Lake Oswego Police protection 14 3.5% Visibility of Lake Oswego Police in the community 18 4.5% Lake Oswego Police response to situations involving individuals with cognitive or mental challenges 32 8.0% Level of respect Lake Oswego Police officers show community members 13 3.2 % Your level of trust in Lake Oswego Police officers to act in the best interest of the community 32 8.0% Availability of information about Lake Oswego police programs, data, &activities (e.g.,website & reports) 29 7.2 % Police department demonstrated learning& development following the Community Policing Dialog&community engagement 20 5.0% Overall quality of Lake Oswego fire & emergency medical services 34 8.5% Wildfire prevention &education programs in the community 40 10.0% Risk reduction &education programs (e.g., inspections, CPR training) 32 8.0% Level of community engagement&outreach from Lake Oswego Police & Fire 39 9.7% None chosen 98 24.4% Total 401 100.0% ETC Institute(2023) Page 86 City of Lake Oswego 2023 Resident Survey Findings Report SUM OF TOP 3 CHOICES Q6. Which THREE of the items listed in Question 5 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years? (top 3) Q6. Sum of Top 3 Choices Number Percent Overall quality of Lake Oswego Police protection 130 32.4% Visibility of Lake Oswego Police in the community 82 20.4% Lake Oswego Police response to situations involving individuals with cognitive or mental challenges 127 31.7 % Level of respect Lake Oswego Police officers show community members 47 11.7% Your level of trust in Lake Oswego Police officers to act in the best interest of the community 78 19.5% Availability of information about Lake Oswego police programs, data, &activities (e.g.,website & reports) 89 22.2 % Police department demonstrated learning& development following the Community Policing Dialog&community engagement 55 13.7% Overall quality of Lake Oswego fire &emergency medical services 107 26.7% Wildfire prevention & education programs in the community 109 27.2 % Risk reduction &education programs (e.g., inspections, CPR training) 70 17.5% Level of community engagement&outreach from Lake Oswego Police & Fire 71 17.7% None chosen 63 15.7% Total 1028 ETC Institute(2023) Page 87 City of Lake Oswego 2023 Resident Survey Findings Report Q7. Parks and Recreation. Please rate your satisfaction with the quality of City services using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied." (N=401) Very Very Dissatisf- dissatisfi- Don't satisfied Satisfied Neutral ied ed know Q7-1.Appearance & maintenance of City parks 50.9% 38.9% 6.0% 1.7% 1.0% 1.5% Q7-2. Opportunities to participate in environmental stewardship activities 22.7% 33.2% 21.4% 2.0% 0.5% 20.2% Q7-3. Preservation of natural areas such as forested areas &open spaces 34.7% 40.9% 11.5% 5.7% 4.0% 3.2% Q7-4. Quality of facilities (e.g., picnic shelters, playgrounds in City parks) 41.4% 42.1% 9.2% 3.2% 0.2% 3.7% Q7-5. Quality of outdoor athletic fields (e.g., baseball, soccer,football) 39.2% 35.9% 11.0% 1.2% 1.0% 11.7% Q7-6. Quality of recreational areas for dogs 24.9% 27.9% 16.5% 6.0% 1.5% 23.2% Q7-7. Proximity of parks to your home 50.1% 36.2% 9.0% 2.0% 0.0% 2.7% Q7-8. Quality of Health &Wellness & Fitness opportunities 23.4% 30.2% 21.7% 4.2% 1.0% 19.5% Q7-9. Quality of Enrichment opportunities (art, language, dance, safety) 21.4% 31.4% 24.2% 1.7% 0.0% 21.2% Q7-10. Quality of Youth &Teen opportunities (classes, Teen Lounge) 14.2% 15.0% 19.0% 1.5% 0.2% 50.1% Q7-11. Quality of social services provided by Adult Community Center(e.g., respite, meals) 23.7% 21.2% 14.0% 2.0% 0.0% 39.2% Q7-12. Quality of classes provided by Adult Community Center(e.g.,fitness, art, dance) 20.2% 21.2% 14.0% 2.2% 0.2% 42.1% Q7-13. Quality of Outdoor recreation opportunities (Luscher Farm, water sports, hiking/walks) 34.7% 38.2% 10.2% 3.5% 1.2% 12.2% Q7-14. Quality of fee-based recreation activities (camps, lifelong learning, golf,tennis, sports) 18.5% 28.4% 19.7% 3.2% 1.7% 28.4% Q7-15. Quality of events provided (concerts, movies, Farmers' Markets, holiday, & cultural celebrations) 49.1% 34.7% 10.0% 1.0% 0.5% 4.7% ETC Institute(2023) Page 88 City of Lake Oswego 2023 Resident Survey Findings Report WITHOUT DON'T KNOW Q7. Parks and Recreation. Please rate your satisfaction with the quality of City services using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied." (without "don't know") (N=401) Very Very satisfied Satisfied Neutral Dissatisfied dissatisfied Q7-1. Appearance & maintenance of City parks 51.6% 39.5% 6.1% 1.8% 1.0% Q7-2. Opportunities to participate in environmental stewardship activities 28.4% 41.6% 26.9% 2.5% 0.6% Q7-3. Preservation of natural areas such as forested areas &open spaces 35.8% 42.3% 11.9% 5.9% 4.1% Q7-4. Quality of facilities (e.g., picnic shelters, playgrounds in City parks) 43.0% 43.8% 9.6% 3.4% 0.3% Q7-5. Quality of outdoor athletic fields (e.g., baseball, soccer,football) 44.4% 40.7% 12.4% 1.4% 1.1% Q7-6. Quality of recreational areas for dogs 32.5% 36.4% 21.4% 7.8% 1.9% Q7-7. Proximity of parks to your home 51.5% 37.2% 9.2% 2.1% 0.0% Q7-8. Quality of Health &Wellness & Fitness opportunities 29.1% 37.5% 26.9% 5.3% 1.2% Q7-9. Quality of Enrichment opportunities (art, language, dance, safety) 27.2% 39.9% 30.7% 2.2% 0.0% Q7-10. Quality of Youth &Teen opportunities (classes, Teen Lounge) 28.5% 30.0% 38.0% 3.0% 0.5% Q7-11. Quality of social services provided by Adult Community Center(e.g., respite, meals) 38.9% 34.8% 23.0% 3.3% 0.0% Q7-12. Quality of classes provided by Adult Community Center(e.g.,fitness, art, dance) 34.9% 36.6% 24.1% 3.9% 0.4% Q7-13. Quality of Outdoor recreation opportunities (Luscher Farm, water sports, hiking/walks) 39.5% 43.5% 11.6% 4.0% 1.4% Q7-14. Quality of fee-based recreation activities (camps, lifelong learning, golf,tennis, sports) 25.8% 39.7% 27.5% 4.5% 2.4% Q7-15. Quality of events provided (concerts, movies, Farmers' Markets, holiday, &cultural celebrations) 51.6% 36.4% 10.5% 1.0% 0.5% ETC Institute(2023) Page 89 City of Lake Oswego 2023 Resident Survey Findings Report Q8. Which THREE of the Parks and Recreation items listed in Question 7 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years? Q8.Top choice Number Percent Appearance & maintenance of City parks 62 15.5 Opportunities to participate in environmental stewardship activities 15 3.7 Preservation of natural areas such as forested areas& open spaces 87 21.7 Quality of facilities (e.g., picnic shelters, playgrounds in City parks) 32 8.0 Quality of outdoor athletic fields (e.g., baseball, soccer,football) 23 5.7 Quality of recreational areas for dogs 19 4.7 Proximity of parks to your home 5 1.2 Quality of Health &Wellness & Fitness opportunities 11 2.7 Quality of Enrichment opportunities (art, language, dance, safety) 6 1.5 Quality of Youth &Teen opportunities (classes,Teen Lounge) 12 3.0 Quality of social services provided by Adult Community Center(e.g., respite, meals) 9 2.2 Quality of classes provided by Adult Community Center (e.g.,fitness, art, dance) 7 1.7 Quality of Outdoor recreation opportunities (Luscher Farm,water sports, hiking/walks) 12 3.0 Quality of fee-based recreation activities (camps, lifelong learning, golf,tennis, sports) 20 5.0 Quality of events provided (concerts, movies, Farmers' Markets, holiday, & cultural celebrations) 26 6.5 None chosen 55 13.7 Total 401 100.0 ETC Institute(2023) Page 90 City of Lake Oswego 2023 Resident Survey Findings Report Q8. Which THREE of the Parks and Recreation items listed in Question 7 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years? Q8. 2nd choice Number Percent Appearance & maintenance of City parks 34 8.5 % Opportunities to participate in environmental stewardship activities 18 4.5% Preservation of natural areas such as forested areas& open spaces 54 13.5% Quality of facilities (e.g., picnic shelters, playgrounds in City parks) 38 9.5 % Quality of outdoor athletic fields (e.g., baseball, soccer,football) 23 5.7% Quality of recreational areas for dogs 19 4.7% Proximity of parks to your home 10 2.5 % Quality of Health &Wellness & Fitness opportunities 21 5.2 % Quality of Enrichment opportunities (art, language, dance, safety) 9 2.2 % Quality of Youth &Teen opportunities (classes,Teen Lounge) 17 4.2% Quality of social services provided by Adult Community Center(e.g., respite, meals) 25 6.2% Quality of classes provided by Adult Community Center (e.g.,fitness, art, dance) 10 2.5% Quality of Outdoor recreation opportunities (Luscher Farm,water sports, hiking/walks) 22 5.5 % Quality of fee-based recreation activities (camps, lifelong learning, golf,tennis, sports) 11 2.7% Quality of events provided (concerts, movies, Farmers' Markets, holiday, & cultural celebrations) 21 5.2 % None chosen 69 17.2 % Total 401 100.0% ETC Institute(2023) Page 91 City of Lake Oswego 2023 Resident Survey Findings Report Q8. Which THREE of the Parks and Recreation items listed in Question 7 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years? Q8. 3rd choice Number Percent Appearance & maintenance of City parks 28 7.0% Opportunities to participate in environmental stewardship activities 13 3.2% Preservation of natural areas such as forested areas& open spaces 27 6.7% Quality of facilities (e.g., picnic shelters, playgrounds in City parks) 32 8.0% Quality of outdoor athletic fields (e.g., baseball, soccer,football) 15 3.7% Quality of recreational areas for dogs 18 4.5% Proximity of parks to your home 8 2.0% Quality of Health &Wellness & Fitness opportunities 16 4.0% Quality of Enrichment opportunities (art, language, dance, safety) 8 2.0% Quality of Youth &Teen opportunities (classes,Teen Lounge) 16 4.0% Quality of social services provided by Adult Community Center(e.g., respite, meals) 13 3.2% Quality of classes provided by Adult Community Center (e.g.,fitness, art, dance) 19 4.7% Quality of Outdoor recreation opportunities (Luscher Farm,water sports, hiking/walks) 30 7.5 % Quality of fee-based recreation activities (camps, lifelong learning, golf,tennis, sports) 17 4.2% Quality of events provided (concerts, movies, Farmers' Markets, holiday, & cultural celebrations) 50 12.5 % None chosen 91 22.7% Total 401 100.0% ETC Institute(2023) Page 92 City of Lake Oswego 2023 Resident Survey Findings Report SUM OF TOP 3 CHOICES Q8. Which THREE of the Parks and Recreation items listed in Question 7 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years? (top 3) Q8. Sum of Top 3 Choices Number Percent Appearance & maintenance of City parks 124 30.9 % Opportunities to participate in environmental stewardship activities 46 11.5% Preservation of natural areas such as forested areas& open spaces 168 41.9% Quality of facilities (e.g., picnic shelters, playgrounds in City parks) 102 25.4% Quality of outdoor athletic fields (e.g., baseball, soccer,football) 61 15.2% Quality of recreational areas for dogs 56 14.0% Proximity of parks to your home 23 5.7% Quality of Health &Wellness & Fitness opportunities 48 12.0% Quality of Enrichment opportunities (art, language, dance, safety) 23 5.7% Quality of Youth &Teen opportunities (classes,Teen Lounge) 45 11.2% Quality of social services provided by Adult Community Center(e.g., respite, meals) 47 11.7% Quality of classes provided by Adult Community Center (e.g.,fitness, art, dance) 36 9.0% Quality of Outdoor recreation opportunities (Luscher Farm,water sports, hiking/walks) 64 16.0% Quality of fee-based recreation activities (camps, lifelong learning, golf,tennis, sports) 48 12.0% Quality of events provided (concerts, movies, Farmers' Markets, holiday, & cultural celebrations) 97 24.2 % None chosen 55 13.7% Total 1043 ETC Institute(2023) Page 93 City of Lake Oswego 2023 Resident Survey Findings Report Q9. Infrastructure. Please rate your satisfaction with the quality of City services using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," with each of the following. (N=401) Very Very Dissatisf- dissatisfi- Don't satisfied Satisfied Neutral ied ed know Q9-1.Adequacy of street lighting along major roadways & intersections 21.4% 45.4% 14.2% 13.7% 3.2% 2.0% Q9-2. Condition of pavement markings on streets 14.5% 43.6% 22.4% 13.5% 4.0% 2.0% Q9-3. Condition of street signs &traffic signals 22.9% 53.1% 16.2% 5.5% 0.7% 1.5% Q9-4. Maintenance of major City streets 21.7% 49.4% 13.7% 10.5% 3.0% 1.7% Q9-5. Maintenance of neighborhood City streets 13.5% 36.4% 21.2% 19.2% 7.7% 2.0% Q9-6. Mowing &tree trimming along streets 13.7% 43.6% 20.4% 16.7% 3.0% 2.5% Q9-7. Snow & ice response on major City streets 17.2% 36.4% 21.9% 10.7% 4.0% 9.7% Q9-8. Frequency of street sweeping along roadways 17.2% 39.7% 19.2% 11.2% 4.0% 8.7% Q9-9. Overall quality of stormwater management& flood control in roadways 13.2% 45.1% 24.2% 7.7% 2.5% 7.2% ETC Institute(2023) Page 94 City of Lake Oswego 2023 Resident Survey Findings Report WITHOUT DON'T KNOW Q9. Infrastructure. Please rate your satisfaction with the quality of City services using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," with each of the following. (without "don't know" (N=401) Very Very satisfied Satisfied Neutral Dissatisfied dissatisfied Q9-1.Adequacy of street lighting along major roadways & intersections 21.9% 46.3% 14.5% 14.0% 3.3% Q9-2. Condition of pavement markings on streets 14.8% 44.5% 22.9% 13.7% 4.1% Q9-3. Condition of street signs &traffic signals 23.3% 53.9% 16.5% 5.6% 0.8% Q9-4. Maintenance of major City streets 22.1% 50.3% 14.0% 10.7% 3.0% Q9-5. Maintenance of neighborhood City streets 13.7% 37.2% 21.6% 19.6% 7.9% Q9-6. Mowing &tree trimming along streets 14.1% 44.8% 21.0% 17.1% 3.1% Q9-7. Snow& ice response on major City streets 19.1% 40.3% 24.3% 11.9% 4.4% Q9-8. Frequency of street sweeping along roadways 18.9% 43.4% 21.0% 12.3% 4.4% Q9-9. Overall quality of stormwater management& flood control in roadways 14.2% 48.7% 26.1% 8.3% 2.7% ETC Institute(2023) Page 95 City of Lake Oswego 2023 Resident Survey Findings Report Q10. Which THREE of the items listed in Question 9 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years? Q10.Top choice Number Percent Adequacy of street lighting along major roadways & intersections 58 14.5 % Condition of pavement markings on streets 31 7.7% Condition of street signs &traffic signals 12 3.0% Maintenance of major City streets 64 16.0% Maintenance of neighborhood City streets 89 22.2 % Mowing&tree trimming along streets 23 5.7% Snow& ice response on major City streets 25 6.2 % Frequency of street sweeping along roadways 13 3.2 % Overall quality of stormwater management&flood control in roadways 33 8.2% None chosen 53 13.2 % Total 401 100.0% Q10. Which THREE of the items listed in Question 9 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years? Q10. 2nd choice Number Percent Adequacy of street lighting along major roadways & intersections 28 7.0% Condition of pavement markings on streets 39 9.7% Condition of street signs &traffic signals 9 2.2 % Maintenance of major City streets 47 11.7% Maintenance of neighborhood City streets 99 24.7% Mowing&tree trimming along streets 25 6.2 % Snow& ice response on major City streets 36 9.0% Frequency of street sweeping along roadways 31 7.7% Overall quality of stormwater management&flood control in roadways 22 5.5% None chosen 65 16.2 % Total 401 100.0% ETC Institute(2023) Page 96 City of Lake Oswego 2023 Resident Survey Findings Report Q10. Which THREE of the items listed in Question 9 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years? Q10. 3rd choice Number Percent Adequacy of street lighting along major roadways & intersections 31 7.7 % Condition of pavement markings on streets 36 9.0% Condition of street signs &traffic signals 18 4.5 % Maintenance of major City streets 21 5.2 % Maintenance of neighborhood City streets 47 11.7 % Mowing&tree trimming along streets 49 12.2 % Snow& ice response on major City streets 35 8.7% Frequency of street sweeping along roadways 31 7.7% Overall quality of stormwater management&flood control in roadways 53 13.2% None chosen 80 20.0% Total 401 100.0% SUM OF TOP 3 CHOICES Q10. Which THREE of the items listed in Question 9 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years? (top 3) Q10. Sum of Top 3 Choices Number Percent Adequacy of street lighting along major roadways & intersections 117 29.2 % Condition of pavement markings on streets 106 26.4% Condition of street signs &traffic signals 39 9.7% Maintenance of major City streets 132 32.9% Maintenance of neighborhood City streets 235 58.6% Mowing&tree trimming along streets 97 24.2 % Snow& ice response on major City streets 96 23.9% Frequency of street sweeping along roadways 75 18.7% Overall quality of stormwater management&flood control in roadways 108 26.9% None chosen 53 13.2 % Total 1058 ETC Institute(2023) Page 97 City of Lake Oswego 2023 Resident Survey Findings Report Q11. Mobility. Please rate your satisfaction with the quality of City services using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," with each of the following. (N=401) Very Very Dissatisf- dissatisfi- Don't satisfied Satisfied Neutral ied ed know Q11-1. Accessibility of streets&sidewalks for people with disabilities 15.2% 27.4% 19.7% 10.5% 5.2% 21.9% Q11-2. Ease of parking in Downtown 19.7% 43.4% 18.5% 13.2% 2.0% 3.2% Q11-3. Ease of parking in Lake Grove Village Center 11.2% 27.7% 20.9% 20.0% 4.7% 15.5% Q11-4. Ease &safety of travel by bicycle in Lake Oswego 6.7% 14.0% 27.2% 16.5% 7.7% 27.9% Q11-5. Ease &safety of walking in Lake Oswego 20.0% 32.7% 22.4% 16.0% 5.2% 3.7% Q11-6. Ease of travel by public transportation (buses) in Lake Oswego 7.5% 12.2% 19.5% 8.5% 7.7% 44.6% WITHOUT DON'T KNOW Q11. Mobility. Please rate your satisfaction with the quality of City services using a scale of 1 to 5,where 5 means "Very Satisfied" and 1 means "Very_Dissatisfied," with each of the following. (without "don't know") (N=401) Very Very satisfied Satisfied Neutral Dissatisfied dissatisfied Q11-1. Accessibility of streets&sidewalks for people with disabilities 19.5% 35.1% 25.2% 13.4% 6.7% Q11-2. Ease of parking in Downtown 20.4% 44.8% 19.1% 13.7% 2.1% Q11-3. Ease of parking in Lake Grove Village Center 13.3% 32.7% 24.8% 23.6% 5.6% Q11-4. Ease &safety of travel by bicycle in Lake Oswego 9.3% 19.4% 37.7% 22.8% 10.7% Q11-5. Ease &safety of walking in Lake Oswego 20.7% 33.9% 23.3% 16.6% 5.4% Q11-6. Ease of travel by public transportation (buses) in Lake Oswego 13.5% 22.1% 35.1% 15.3% 14.0% ETC Institute(2023) Page 98 City of Lake Oswego 2023 Resident Survey Findings Report Q12. Which THREE of the items listed in Question 11 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years? Q12.Top choice Number Percent Accessibility of streets & sidewalks for people with disabilities 53 13.2 Ease of parking in Downtown 58 14.5 Ease of parking in Lake Grove Village Center 43 10.7 Ease &safety of travel by bicycle in Lake Oswego 50 12.5 Ease &safety of walking in Lake Oswego 105 26.2 Ease of travel by public transportation (buses) in Lake Oswego 37 9.2 None chosen 55 13.7 Total 401 100.0 Q12. Which THREE of the items listed in Question 11 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years? Q12. 2nd choice Number Percent Accessibility of streets & sidewalks for people with disabilities 44 11.0 Ease of parking in Downtown 46 11.5 Ease of parking in Lake Grove Village Center 54 13.5 Ease &safety of travel by bicycle in Lake Oswego 67 16.7 Ease &safety of walking in Lake Oswego 92 22.9 Ease of travel by public transportation (buses) in Lake Oswego 21 5.2 None chosen 77 19.2 Total 401 100.0 ETC Institute(2023) Page 99 City of Lake Oswego 2023 Resident Survey Findings Report Q12. Which THREE of the items listed in Question 11 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years? Q12. 3rd choice Number Percent Accessibility of streets & sidewalks for people with disabilities 45 11.2 Ease of parking in Downtown 53 13.2 Ease of parking in Lake Grove Village Center 38 9.5 Ease &safety of travel by bicycle in Lake Oswego 59 14.7 Ease &safety of walking in Lake Oswego 57 14.2 Ease of travel by public transportation (buses) in Lake Oswego 47 11.7 None chosen _ _ _ _ 102 25.4 Total 401 100.0 SUM OF TOP 3 CHOICES Q12. Which THREE of the items listed in Question 11 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years? (top 3) Q12.Top choice Number Percent Accessibility of streets&sidewalks for people with disabilities 142 35.4 Ease of parking in Downtown 157 39.2 Ease of parking in Lake Grove Village Center 135 33.7 Ease &safety of travel by bicycle in Lake Oswego 176 43.9 Ease &safety of walking in Lake Oswego 254 63.3 Ease of travel by public transportation (buses) in Lake Oswego 105 26.2 None chosen 55 13.7 Total 1024 ETC Institute(2023) Page 100 City of Lake Oswego 2023 Resident Survey Findings Report Q13. Library Services. Please rate your satisfaction with the quality of City services using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied." (N=401) Very Very Dissatisf- dissatisfi- Don't satisfied Satisfied Neutral ied ed know Q13-1. Library as a community builder& hub for gathering 32.4% 28.9% 13.7% 3.0% 0.2% 21.7% Q13-2. Library inspires education & lifelong learning 39.7% 27.2% 10.0% 2.0% 0.5% 20.7% Q13-3. Library serves as a leader& innovator to adapt to community needs 29.7% 23.9% 16.2% 2.5% 1.2% 26.4% Q13-4. Quality of events &services for adults 27.2% 24.4% 16.5% 1.7% 0.5% 29.7% Q13-5. Quality of events &services for children 22.4% 20.4% 10.7% 2.2% 0.5% 43.6% Q13-6. Quality of events &services for teens 14.2% 13.5% 16.0% 2.5% 0.7% 53.1% Q13-7. Quality of multicultural events & resources 20.7% 18.7% 17.7% 3.5% 0.0% 39.4% Q13-8. Outreach programs &services provided outside of the library (e.g., home delivery, pop-up library booths, passes to local cultural venues& museums, etc.) 21.4% 19.0% 14.7% 2.5% 0.5% 41.9% Q13-9. Selection of Library of Things collection (e.g., musical instruments, kitchenware, games,technology devices, etc.) 19.0% 18.5% 14.5% 1.5% 0.0% 46.6% Q13-10. Selection of digital resources available online (e.g., eBooks, downloadable audio, streaming films) 24.7% 26.2% 12.2% 3.5% 0.5% 32.9% Q13-11. Selection of physical resources available (books, CD's, & DVD's) 28.2% 28.9% 13.5% 1.7% 0.5% 27.2% Q13-12. Quality of special reading programs (Summer Library Challenge, LO Reads, 1000 Books before Kindergarten, etc.) 24.9% 24.7% 9.5% 1.2% 0.5% 39.2% Q13-13.Access to computers, library Wi-Fi, & technology (e.g., printers, scanners, self-checkout) 23.4% 28.7% 11.0% 1.0% 0.2% 35.7% Q13-14. Proximity of library services to your home 31.7% 29.2% 16.0% 6.5% 2.5% 14.2% Q13-15. Quality of Lake Oswego Public Library facility 35.2% 31.2% 11.5% 5.7% 1.2% 15.2% ETC Institute(2023) Page 101 City of Lake Oswego 2023 Resident Survey Findings Report WITHOUT DON'T KNOW Q13. Library Services. Please rate your satisfaction with the quality of City services using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied." (without "don't know") (N=401) Very Very satisfied Satisfied Neutral Dissatisfied dissatisfied Q13-1. Library as a community builder& hub for gathering 41.4% 36.9% 17.5% 3.8% 0.3% Q13-2. Library inspires education & lifelong learning 50.0% 34.3% 12.6% 2.5% 0.6% Q13-3. Library serves as a leader& innovator to adapt to community needs 40.3% 32.5% 22.0% 3.4% 1.7% Q13-4. Quality of events &services for adults 38.7% 34.8% 23.4% 2.5% 0.7% Q13-5. Quality of events &services for children 39.8% 36.3% 19.0% 4.0% 0.9% Q13-6. Quality of events &services for teens 30.3% 28.7% 34.0% 5.3% 1.6% Q13-7. Quality of multicultural events & resources 34.2% 30.9% 29.2% 5.8% 0.0% Q13-8. Outreach programs &services provided outside of the library (e.g., home delivery, pop-up library booths, passes to local cultural venues& museums, etc.) 36.9% 32.6% 25.3% 4.3% 0.9% Q13-9. Selection of Library of Things collection (e.g., musical instruments, kitchenware, games,technology devices, etc.) 35.5% 34.6% 27.1% 2.8% 0.0% Q13-10. Selection of digital resources available online (e.g., eBooks, downloadable audio, streaming films) 36.8% 39.0% 18.2% 5.2% 0.7% Q13-11. Selection of physical resources available (books, CD's, & DVD's) 38.7% 39.7% 18.5% 2.4% 0.7% Q13-12. Quality of special reading programs (Summer Library Challenge, LO Reads, 1000 Books before Kindergarten, etc.) 41.0% 40.6% 15.6% 2.0% 0.8% Q13-13.Access to computers, library Wi-Fi, & technology (e.g., printers, scanners, self-checkout) 36.4% 44.6% 17.1% 1.6% 0.4% Q13-14. Proximity of library services to your home 36.9% 34.0% 18.6% 7.6% 2.9% Q13-15. Quality of Lake Oswego Public Library facility 41.5% 36.8% 13.5% 6.8% 1.5% ETC Institute(2023) Page 102 City of Lake Oswego 2023 Resident Survey Findings Report Q14. Which THREE of the items listed in Question 13 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years? Q14.Top choice Number Percent Library as a community builder& hub for gathering 39 9.7% Library inspires education & lifelong learning 34 8.5% Library serves as a leader& innovator to adapt to community needs 17 4.2 % Quality of events &services for adults 16 4.0% Quality of events &services for children 21 5.2 % Quality of events &services for teens 9 2.2% Quality of multicultural events& resources 9 2.2 % Outreach programs &services provided outside of the library(e.g., home delivery, pop-up library booths, passes to local cultural venues & museums, etc.) 14 3.5% Selection of Library of Things collection (e.g., musical instruments, kitchenware, games, technology devices, etc.) 13 3.2% Selection of digital resources available online (e.g., eBooks, downloadable audio, streaming films) 22 5.5 % Selection of physical resources available (books, CD's, & DVD's) 12 3.0% Quality of special reading programs (Summer Library Challenge, LO Reads, 1000 Books before Kindergarten, etc.) 5 1.2 % Access to computers, library Wi-Fi, &technology(e.g., printers, scanners, self-checkout) 3 0.7% Proximity of library services to your home 21 5.2% Quality of Lake Oswego Public Library facility 51 12.7% None chosen 115 28.7% Total 401 100.0% ETC Institute(2023) Page 103 City of Lake Oswego 2023 Resident Survey Findings Report Q14. Which THREE of the items listed in Question 13 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years? Q14. 2nd choice Number Percent Library as a community builder& hub for gathering 18 4.5% Library inspires education & lifelong learning 29 7.2% Library serves as a leader& innovator to adapt to community needs 22 5.5 % Quality of events &services for adults 15 3.7% Quality of events &services for children 26 6.5 % Quality of events &services for teens 20 5.0% Quality of multicultural events& resources 14 3.5% Outreach programs &services provided outside of the library(e.g., home delivery, pop-up library booths, passes to local cultural venues & museums, etc.) 24 6.0% Selection of Library of Things collection (e.g., musical instruments, kitchenware, games, technology devices, etc.) 14 3.5 % Selection of digital resources available online (e.g., eBooks, downloadable audio, streaming films) 19 4.7% Selection of physical resources available (books, CD's, & DVD's) 19 4.7% Quality of special reading programs (Summer Library Challenge, LO Reads, 1000 Books before Kindergarten, etc.) 7 1.7% Access to computers, library Wi-Fi, &technology(e.g., printers, scanners, self-checkout) 11 2.7% Proximity of library services to your home 14 3.5% Quality of Lake Oswego Public Library facility 17 4.2% None chosen 132 32.9% Total 401 100.0% ETC Institute(2023) Page 104 City of Lake Oswego 2023 Resident Survey Findings Report Q14. Which THREE of the items listed in Question 13 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years? Q14. 3rd choice Number Percent Library as a community builder& hub for gathering 13 3.2% Library inspires education & lifelong learning 24 6.0% Library serves as a leader& innovator to adapt to community needs 27 6.7% Quality of events &services for adults 15 3.7% Quality of events &services for children 12 3.0% Quality of events &services for teens 15 3.7% Quality of multicultural events& resources 17 4.2% Outreach programs &services provided outside of the library(e.g., home delivery, pop-up library booths, passes to local cultural venues & museums, etc.) 23 5.7% Selection of Library of Things collection (e.g., musical instruments, kitchenware, games, technology devices, etc.) 12 3.0% Selection of digital resources available online (e.g., eBooks, downloadable audio, streaming films) 22 5.5 % Selection of physical resources available (books, CD's, & DVD's) 20 5.0% Quality of special reading programs (Summer Library Challenge, LO Reads, 1000 Books before Kindergarten, etc.) 8 2.0% Access to computers, library Wi-Fi, &technology(e.g., printers, scanners, self-checkout) 15 3.7% Proximity of library services to your home 8 2.0% Quality of Lake Oswego Public Library facility 22 5.5% None chosen 148 36.9% Total 401 100.0% ETC Institute(2023) Page 105 City of Lake Oswego 2023 Resident Survey Findings Report SUM OF TOP 3 CHOICES Q14. Which THREE of the items listed in Question 13 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years? (top 3) Q14. Sum of Top 3 Choices Number Percent Library as a community builder& hub for gathering 70 17.5% Library inspires education & lifelong learning 87 21.7 % Library serves as a leader& innovator to adapt to community needs 66 16.5 % Quality of events &services for adults 46 11.5 % Quality of events &services for children 59 14.7% Quality of events &services for teens 44 11.0% Quality of multicultural events& resources 40 10.0% Outreach programs &services provided outside of the library(e.g., home delivery, pop-up library booths, passes to local cultural venues & museums, etc.) 61 15.2% Selection of Library of Things collection (e.g., musical instruments, kitchenware, games, technology devices, etc.) 39 9.7% Selection of digital resources available online (e.g., eBooks, downloadable audio, streaming films) 63 15.7% Selection of physical resources available (books, CD's, & DVD's) 51 12.7% Quality of special reading programs (Summer Library Challenge, LO Reads, 1000 Books before Kindergarten, etc.) 20 5.0% Access to computers, library Wi-Fi, &technology(e.g., printers, scanners, self-checkout) 29 7.2 % Proximity of library services to your home 43 10.7% Quality of Lake Oswego Public Library facility 90 22.4% None chosen 115 28.7% Total 923 ETC Institute(2023) Page 106 City of Lake Oswego 2023 Resident Survey Findings Report Q15. Growth and Development. Please rate your satisfaction with the quality of City services using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," with each of the following. (N=401) Very Very Dissatisf- dissatisfi- Don't satisfied Satisfied Neutral ied ed know Q15-1. Variety of housing options 15.7% 28.7% 21.9% 19.2% 5.2% 9.2% Q15-2. Ease of getting a permit (e.g., home remodel or addition) 4.2% 11.7% 19.7% 10.0% 8.5% 45.9% Q15-3. How well Lake Oswego is planning for needed housing 7.2% 14.2% 29.2% 15.0% 7.0% 27.4% Q15-4. How well Lake Oswego is planning for commercial services &jobs 4.2% 14.2% 25.9% 10.0% 3.2% 42.4% Q15-5. Overall quality of new development in Lake Oswego 10.7% 32.9% 22.7% 14.0% 6.7% 13.0% Q15-6. Overall enforcement of local codes &ordinances 7.0% 20.0% 20.4% 9.2% 6.7% 36.7% WITHOUT DON'T KNOW Q15. Growth and Development. Please rate your satisfaction with the quality of City services using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," with each of the following. (without "don't know") (N=401) Very Very satisfied Satisfied Neutral Dissatisfied dissatisfied Q15-1. Variety of housing options 17.3% 31.6% 24.2% 21.2% 5.8% Q15-2. Ease of getting a permit (e.g., home remodel or addition) 7.8% 21.7% 36.4% 18.4% 15.7% Q15-3. How well Lake Oswego is planning for needed housing 10.0% 19.6% 40.2% 20.6% 9.6% Q15-4. How well Lake Oswego is planning for commercial services &jobs 7.4% 24.7% 45.0% 17.3% 5.6% Q15-5. Overall quality of new development in Lake Oswego 12.3% 37.8% 26.1% 16.0% 7.7% Q15-6. Overall enforcement of local codes &ordinances 11.0% 31.5% 32.3% 14.6% 10.6% ETC Institute(2023) Page 107 City of Lake Oswego 2023 Resident Survey Findings Report Q16. Which THREE of the items listed in Question 15 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years? Q16.Top choice Number Percent Variety of housing options 76 19.0 Ease of getting a permit (e.g., home remodel or addition) 59 14.7 How well Lake Oswego is planning for needed housing 57 14.2 How well Lake Oswego is planning for commercial services &jobs 28 7.0 Overall quality of new development in Lake Oswego 50 12.5 Overall enforcement of local codes& ordinances 45 11.2 None chosen 86 21.4 Total 401 100.0 Q16. Which THREE of the items listed in Question 15 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years? Q16. 2nd choice Number Percent Variety of housing options 24 6.0 Ease of getting a permit (e.g., home remodel or addition) 44 11.0 How well Lake Oswego is planning for needed housing 80 20.0 How well Lake Oswego is planning for commercial services &jobs 59 14.7 Overall quality of new development in Lake Oswego 60 15.0 Overall enforcement of local codes & ordinances 27 6.7 None chosen 107 26.7 Total 401 100.0 ETC Institute(2023) Page 108 City of Lake Oswego 2023 Resident Survey Findings Report Q16. Which THREE of the items listed in Question 15 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years? Q16. 3rd choice Number Percent Variety of housing options 44 11.0 Ease of getting a permit (e.g., home remodel or addition) 27 6.7 How well Lake Oswego is planning for needed housing 43 10.7 How well Lake Oswego is planning for commercial services &jobs 50 12.5 Overall quality of new development in Lake Oswego 65 16.2 Overall enforcement of local codes& ordinances 38 9.5 None chosen 134 33.4 Total 401 100.0 SUM OF TOP 3 CHOICES Q16. Which THREE of the items listed in Question 15 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years? (top 3) Q16. Sum of Top 3 Choices _ Number Percent Variety of housing options 144 35.9 Ease of getting a permit(e.g., home remodel or addition) 130 32.4 How well Lake Oswego is planning for needed housing 180 44.9 How well Lake Oswego is planning for commercial services &jobs 137 34.2 Overall quality of new development in Lake Oswego 175 43.6 Overall enforcement of local codes & ordinances 110 27.4 None chosen 86 21.4 Total 962 ETC Institute(2023) Page 109 City of Lake Oswego 2023 Resident Survey Findings Report Q17. Sustainability. Please rate your satisfaction with the quality of City services using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," with each of the following. (N=401) Very Very Dissatisf- dissatisfi- Don't satisfied Satisfied Neutral ied ed know Q17-1. Availability of information & resources relating to energy efficiency and/or clean energy 12.5% 36.2% 22.2% 7.7% 0.5% 20.9% Q17-2. Availability of information & resources relating to water conservation 16.2% 37.2% 21.2% 6.2% 0.7% 18.5% Q17-3. Availability of information & resources relating to recycling&composting 20.7% 35.4% 19.2% 11.0% 0.7% 13.0% Q17-4. Availability of information & resources relating to wildfire risk reduction 11.7% 31.2% 29.7% 8.7% 0.7% 18.0% Q17-5. Overall quality of solid waste services provided by Republic Services (e.g., trash,yard waste, recycling services) 28.9% 41.1% 14.0% 9.0% 1.5% 5.5% WITHOUT DON'T KNOW Q17. Sustainability. Please rate your satisfaction with the quality of City services using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," with each of the following. (without "don't know" (N=401) Very Very satisfied Satisfied Neutral Dissatisfied dissatisfied Q17-1. Availability of information & resources relating to energy efficiency and/or clean energy 15.8% 45.7% 28.1% 9.8% 0.6% Q17-2. Availability of information & resources relating to water conservation 19.9% 45.6% 26.0% 7.6% 0.9% Q17-3. Availability of information & resources relating to recycling&composting 23.8% 40.7% 22.1% 12.6% 0.9% Q17-4. Availability of information & resources relating to wildfire risk reduction 14.3% 38.0% 36.2% 10.6% 0.9% Q17-5. Overall quality of solid waste services provided by Republic Services (e.g., trash,yard waste, recycling services) 30.6% 43.5% 14.8% 9.5% 1.6% ETC Institute(2023) Page 110 City of Lake Oswego 2023 Resident Survey Findings Report Q18. Which TWO of the items listed in Question 17 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years? Q18.Top choice Number Percent Availability of information & resources relating to energy efficiency and/or clean energy 76 19.0 Availability of information & resources relating to water conservation 33 8.2 Availability of information & resources relating to recycling &composting 63 15.7 Availability of information & resources relating to wildfire risk reduction 64 16.0 Overall quality of solid waste services provided by Republic Services (e.g., trash,yard waste, recycling services) 85 21.2 None chosen 80 20.0 Total 401 100.0 Q18. Which TWO of the items listed in Question 17 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years? Q18. 2nd choice Number Percent Availability of information & resources relating to energy efficiency and/or clean energy 55 13.7 Availability of information & resources relating to water conservation 65 16.2 Availability of information & resources relating to recycling &composting 73 18.2 Availability of information & resources relating to wildfire risk reduction 49 12.2 Overall quality of solid waste services provided by Republic Services (e.g., trash,yard waste, recycling services) 45 11.2 None chosen 114 28.4 Total 401 100.0 ETC Institute(2023) Page 111 City of Lake Oswego 2023 Resident Survey Findings Report SUM OF TOP 2 CHOICES Q18. Which TWO of the items listed in Question 17 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years? (top 2) Q18. Sum of Top 2 Choices Number Percent Availability of information & resources relating to energy efficiency and/or clean energy 131 32.7% Availability of information & resources relating to water conservation 98 24.4% Availability of information & resources relating to recycling &composting 136 33.9% Availability of information & resources relating to wildfire risk reduction 113 28.2% Overall quality of solid waste services provided by Republic Services (e.g.,trash, yard waste, recycling services) 130 32.4% None chosen 80 20.0% Total 688 Q19. Funding for large capital projects is limited. The City Council and community have priority projects that are currently unfunded. In looking at how we should spend your local tax dollars on capital projects over the next decade, please rank projects in your priority order. Q19.Top choice Number Percent Acquire future park land in Stafford Basin area 39 9.7% Expand & update Library services &facilities to meet community needs 38 9.5 % Remodel South Shore Fire Station to meet earthquake building standards 65 16.2 % Improve road & pavement conditions 108 26.9% Build dedicated pickleball facility 19 4.7% Construct pathways &sidewalks for improved safety& neighborhood connectivity 120 29.9% None chosen 12 3.0% Total 401 100.0% ETC Institute(2023) Page 112 City of Lake Oswego 2023 Resident Survey Findings Report Q19. Funding for large capital projects is limited. The City Council and community have priority projects that are currently unfunded. In looking at how we should spend your local tax dollars on capital projects over the next decade, please rank projects in your priority order. Q19. 2nd choice Number Percent Acquire future park land in Stafford Basin area 41 10.2% Expand & update Library services &facilities to meet community needs 46 11.5 % Remodel South Shore Fire Station to meet earthquake building standards 61 15.2 % Improve road & pavement conditions 99 24.7% Build dedicated pickleball facility 21 5.2% Construct pathways &sidewalks for improved safety& neighborhood connectivity 117 29.2% None chosen 16 4.0% Total 401 100.0% Q19. Funding for large capital projects is limited. The City Council and community have priority projects that are currently unfunded. In looking at how we should spend your local tax dollars on capital projects over the next decade, please rank projects in your priority order. Q19. 3rd choice Number Percent Acquire future park land in Stafford Basin area 54 13.5% Expand & update Library services &facilities to meet community needs 71 17.7% Remodel South Shore Fire Station to meet earthquake building standards 79 19.7% Improve road & pavement conditions 74 18.5 % Build dedicated pickleball facility 27 6.7% Construct pathways &sidewalks for improved safety& neighborhood connectivity 65 16.2 % None chosen 31 7.7% Total 401 100.0% ETC Institute(2023) Page 113 City of Lake Oswego 2023 Resident Survey Findings Report Q20. If the City was considering a fee or tax to complete community priority capital projects, such as the ones listed in question 19, what is the maximum increase you would support? Q20. Maximum increase you would support Number Percent $500 per year 40 10.0% $300 per year 64 16.0% $100 per year 111 27.7% $50 per year 57 14.2 % None 111 27.7% Not provided 18 4.5 % Total 401 100.0% WITHOUT NOT PROVIDED Q20. If the City was considering a fee or tax to complete community priority capital projects, such as the ones listed in question 19, what is the maximum increase you would support? (without "not provided") Q20. Maximum increase you would support Number Percent $500 per year 40 10.4% $300 per year 64 16.7% $100 per year 111 29.0% $50 per year 57 14.9% None 111 29.0% Total 383 100.0% Q21. Following community feedback, the City of Lake Oswego is considering improvements to the Lake Oswego Public Library to increase access to services and adapt to community needs. To achieve this long- term community vision for the Library, please rank your priorities on where this work should begin. Q21.Top choice Number Percent Remodel existing facility to meet community needs & seismic requirements 133 33.2% Invest in mobile outreach services, such as book lockers and/or bookmobile 20 5.0% Expand Library services to west side of town through a new building 54 13.5% Expand Library services to west side of town through a leased storefront 44 11.0% Increase digital collection & resources (e.g., eBooks, downloadable audio, streaming films) 65 16.2% Extend current building& service hours with supported Library staff 36 9.0% None chosen 49 12.2 % Total 401 100.0% ETC Institute(2023) Page 114 City of Lake Oswego 2023 Resident Survey Findings Report Q21. Following community feedback, the City of Lake Oswego is considering improvements to the Lake Oswego Public Library to increase access to services and adapt to community needs. To achieve this long- term community vision for the Library, please rank your priorities on where this work should begin. Q21. 2nd choice Number Percent Remodel existing facility to meet community needs & seismic requirements 54 13.5% Invest in mobile outreach services, such as book lockers and/or bookmobile 43 10.7% Expand Library services to west side of town through a new building 39 9.7% Expand Library services to west side of town through a leased storefront 62 15.5% Increase digital collection & resources (e.g., eBooks, downloadable audio, streaming films) 70 17.5% Extend current building& service hours with supported Library staff 65 16.2% None chosen 68 17.0% Total 401 100.0% Q21. Following community feedback, the City of Lake Oswego is considering improvements to the Lake Oswego Public Library to increase access to services and adapt to community needs. To achieve this long- term community vision for the Library, please rank your priorities on where this work should begin. Q21. 3rd choice Number Percent Remodel existing facility to meet community needs & seismic requirements 48 12.0% Invest in mobile outreach services, such as book lockers and/or bookmobile 48 12.0% Expand Library services to west side of town through a new building 26 6.5 % Expand Library services to west side of town through a leased storefront 50 12.5% Increase digital collection & resources (e.g., eBooks, downloadable audio, streaming films) 72 18.0% Extend current building& service hours with supported Library staff 66 16.5 % None chosen 91 22.7% Total 401 100.0% ETC Institute(2023) Page 115 City of Lake Oswego 2023 Resident Survey Findings Report Q22. To what extent do you support the City of Lake Oswego taking the following actions to support development of affordable housing for low to moderate income households in the city? (N=401) Strongly Strongly Don't support Support Neutral Oppose oppose know Q22-1. Remove regulatory barriers to development (for example, add flexibility to the Development Code) 15.0% 20.9% 15.0% 16.0% 20.9% 12.2% Q22-2. Provide incentives for development (for example, fee waivers) 12.5% 25.7% 18.5% 14.5% 17.2% 11.7% Q22-3. Respond to development opportunities when they arise (for example, provide tax relief when requested by an affordable housing developer) 14.2% 28.2% 19.7% 13.2% 15.0% 9.7% Q22-4. Actively seek out development opportunities (for example, adopt a new tax exemption that applies to all affordable housing development) 12.7% 22.7% 17.7% 16.7% 19.0% 11.2% Q22-5. Provide funding or financial assistance (for example, use Urban Renewal funds to support affordable housing development) 13.2% 23.4% 19.2% 16.0% 17.7% 10.5% ETC Institute(2023) Page 116 City of Lake Oswego 2023 Resident Survey Findings Report WITHOUT DON'T KNOW Q22. To what extent do you support the City of Lake Oswego taking the following actions to support development of affordable housing for low to moderate income households in the city? (without "don't know" (N=401) Strongly Strongly support Support Neutral Oppose oppose Q22-1. Remove regulatory barriers to development (for example, add flexibility to the Development Code) 17.0% 23.9% 17.0% 18.2% 23.9% Q22-2. Provide incentives for development (for example, fee waivers) 14.1% 29.1% 20.9% 16.4% 19.5% Q22-3. Respond to development opportunities when they arise (for example, provide tax relief when requested by an affordable housing developer) 15.7% 31.2% 21.8% 14.6% 16.6% Q22-4. Actively seek out development opportunities (for example, adopt a new tax exemption that applies to all affordable housing development) 14.3% 25.6% 19.9% 18.8% 21.3% Q22-5. Provide funding or financial assistance (for example, use Urban Renewal funds to support affordable housing development) 14.8% 26.2% 21.4% 17.8% 19.8% ETC Institute(2023) Page 117 City of Lake Oswego 2023 Resident Survey Findings Report Q23. Which of the following are your primary sources of information about City activities, events, services, meetings, and community specific topics? Q23.Your primary sources of information about City activities, events, services, meetings, & community specific topics Number Percent City Council &other public meetings 48 12.0 City print materials (HelloLO, City's Service Guide, Parks& Recreation Activities Guide,flyers, postcards) 342 85.3 City website (www.lakeoswego.city) 144 35.9 Email newsletters (LO Down, Library,Adult Community Center, etc.) 155 38.7 Social media: Facebook, Instagram, Nextdoor,Twitter,YouTube 104 25.9 Local newspaper 181 45.1 Neighborhood associations 92 22.9 Talking with City staff 22 5.5 Utility bill 78 19.5 Word of mouth 164 40.9 Other 2 0.5 Total 1332 Q23-11. Other: Q23-11. Other Number Percent ACC 1 50.0 Chamber 1 50.0 Total 2 100.0 ETC Institute(2023) Page 118 City of Lake Oswego 2023 Resident Survey Findings Report Q24. How many years have you lived in Lake Oswego? Q24. How many years have you lived in Lake Oswego Number Percent 0-5 88 21.9 6-10 58 14.5 11-15 40 10.0 16-20 23 5.7 21-30 76 19.0 31+ 104 25.9 Not provided 12 3.0 Total 401 100.0 WITHOUT NOT PROVIDED Q24. How many years have you lived in Lake Oswego? (without "not provided") Q24. How many years have you lived in Lake Oswego Number Percent 0-5 88 22.6 6-10 58 14.9 11-15 40 10.3 16-20 23 5.9 21-30 76 19.5 31+ 104 26.7 Total 389 100.0 ETC Institute(2023) Page 119 City of Lake Oswego 2023 Resident Survey Findings Report Q25. Which best describes the building you live in? Q25. What best describes the building you live in Number Percent One family house detached from any other houses 315 78.6 Duplex or townhome 35 8.7 Apartment or condominium 41 10.2 Other 3 0.7 Not provided 7 1.7 Total 401 100.0 WITHOUT NOT PROVIDED Q25. Which best describes the building you live in? (without "not provided") Q25. What best describes the building you live in Number Percent One family house detached from any other houses 315 79.9 Duplex or townhome 35 8.9 Apartment or condominium 41 10.4 Other 3 0.8 Total 394 100.0 Q25-6. Other: Q25-6. Other Number Percent Retirement home 3 100.0 Total 3 100.0 ETC Institute(2023) Page 120 City of Lake Oswego 2023 Resident Survey Findings Report Q26. Do you rent or own your current residence? Q26. Do you rent or own your current residence Number Percent Rent 60 15.0 Own 339 84.5 Not provided 2 0.5 Total 401 100.0 WITHOUT NOT PROVIDED Q26. Do you rent or own your current residence? (without "not provided") Q26. Do you rent or own your current residence Number Percent Rent 60 15.0 Own 339 85.0 Total 399 100.0 Q27. What is your age? Q27. Your age Number Percent 18-34 74 18.5 35-44 76 19.0 45-54 77 19.2 55-64 72 18.0 65+ 80 20.0 Not provided 22 5.5 Total 401 100.0 WITHOUT NOT PROVIDED Q27. What is your age? (without "not provided") Q27.Your age Number Percent 18-34 74 19.5 35-44 76 20.1 45-54 77 20.3 55-64 72 19.0 65+ 80 21.1 Total 379 100.0 ETC Institute(2023) Page 121 City of Lake Oswego 2023 Resident Survey Findings Report Q28. Counting yourself, how many people in your household are... Mean Sum number 2.43 919 Under age 5 0.09 34 Ages 5-9 0.11 40 Ages 10-14 0.13 48 Ages 15-19 0.17 64 Ages 20-24 0.09 35 Ages 25-34 0.23 88 Ages 35-44 0.32 121 Ages 45-54 0.40 150 Ages 55-64 0.41 155 Ages 65-74 0.29 108 Ages 75+ 0.20 76 Q29. How much do you anticipate your household's total income before taxes will be for the current year? Q29. How much do you anticipate your household's total income before taxes for current year Number Percent Less than $25K 15 3.7 $25K to$49,999 32 8.0 $50K to$99,999 69 17.2 $100K to $149,999 77 19.2 $150K to $199,999 67 16.7 $200K+ 86 21.4 Not provided 55 13.7 Total 401 100.0 WITHOUT NOT PROVIDED Q29. How much do you anticipate your household's total income before taxes will be for the current year? (without "not provided") Q29. How much do you anticipate your household's total income before taxes for current year Number Percent Less than $25K 15 4.3 $25K to$49,999 32 9.2 $50K to$99,999 69 19.9 $100K to$149,999 77 22.3 $150K to$199,999 67 19.4 $200K+ 86 24.9 Total 346 100.0 ETC Institute(2023) Page 122 City of Lake Oswego 2023 Resident Survey Findings Report Q30. Your gender identity: Q30.Your gender identity Number Percent Male 196 48.9 Female 199 49.6 Non-binary 1 0.2 Prefer to self-describe 1 0.2 Not provided 4 1.0 Total 401 100.0 WITHOUT NOT PROVIDED Q30. Your gender identity: (without "not provided") Q30.Your gender identity Number Percent Male 196 49.4 Female 199 50.1 Non-binary 1 0.3 Prefer to self-describe 1 0.3 Total 397 100.0 Q30-4. Self-describe your gender identity: Q30-4. Self-describe your gender identity Number Percent Gender fluid 1 100.0 Total 1 100.0 ETC Institute(2023) Page 123 City of Lake Oswego 2023 Resident Survey Findings Report Q31. Which of the following best describes your race? Q31.Your race Number Percent Asian or Asian Indian 34 8.5 Black or African American 5 1.2 American Indian or Alaska Native 3 0.7 White or Caucasian 315 78.6 Native Hawaiian or other Pacific Islander 1 0.2 Hispanic, Spanish, or Latino/a/x 18 4.5 Other 15 3.7 Total 391 Q31-7. Self-describe your race: Q31-7. Self-describe your race Number Percent Mixed 8 53.3 Multi-racial 6 40.0 More than one 1 6.7 Total 15 100.0 ETC Institute(2023) Page 124 City of Lake Oswego 2023 Resident Survey Findings Report Q32. Which of the following best describes your work location, if any? Q32. Which best describes your work location Number Percent I own a business in Lake Oswego 21 5.2 I work in Lake Oswego outside my home 37 9.2 I work in Lake Oswego as a home business 47 11.7 I commute out of Lake Oswego for work 112 27.9 Other 38 9.5 Not provided 146 36.4 Total 401 100.0 WITHOUT NOT PROVIDED Q32. Which of the following best describes your work location, if any? (without "not provided") Q32. Which best describes your work location Number Percent I own a business in Lake Oswego 21 8.2 I work in Lake Oswego outside my home 37 14.5 I work in Lake Oswego as a home business 47 18.4 I commute out of Lake Oswego for work 112 43.9 Other 38 14.9 Total 255 100.0 Q32-5. Other: Q32-5. Other Number Percent Work at home remotely for other business 35 97.2 Disabled 1 2.8 Total 36 100.0 ETC Institute(2023) Page 125 City of Lake Oswego 2023 Resident Survey Findings Report 6 Survey Instrument ETC Institute(2023) Page 126 City of Lake Oswego 2023 Resident Survey Findings Report K s� CITY COUNCIL V —_ O OREGO� October 2023 Dear Neighbor, Your survey response to the attached/linked 2023 Community Survey is very important. In 2021,we celebrated over 1,000 community survey responses that shaped City Council goals and decisions, such as increased pathway funding and prioritizing sustainability and equity in our decisions. This year, your household was one of a limited number selected at random to receive this survey. Your input will help the City better understand the community priorities, guide the City Council in our goal- setting process, and gain deeper insights on specific policy areas. The goal of the community survey is to: • Measure the general attitude of residents toward City services and programs • Determine residents' priorities and areas of concern • Receive feedback on key policy issues • Measure City's progress toward other cities' benchmarks The survey, conducted independently by ETC Institute, is expected to take about 12-15 minutes to complete. Your responses will remain confidential. Please return the enclosed survey within one week in the provided postage-paid envelope. If you prefer to complete the survey online,visit lakeoswegosurvey.org. If you have any additional questions, please contact Madison Thesing in the City Manager's Office at mthesing@lakeoswego.city or 503-534-5285. We look forward to your participation and feedback! Sincerely, Mayor Joe Buck iHa sido seleccionado para participar en la Encuesta comunitaria de Lake Oswego 2023!Para cornpletar la encuesta en espanol, Ilame al 1-844-811-0411. !Gracias! L ', •PPSilli/70P2023 4E , TXt tCi/ !SG'(�� iq q—cf.�i/ • ig. '$1-844-811-04110 i0821! /61—2023 2/10/3 2=�T-/[ �i�L-/E/z _,(/oFg'irf &L-1R;Yd L/%! o o/0/0_2/I0/ ' -Afz No /Sj'1-844-811-0411 IIJ./T'vIA/2• f A/ L/q. Respect, Excellence. Trust. Service. 'EQL3irfs YuL9 3) 380 A AVENUE PO BOX 369 LAKE OSWEGO, OR 97034 WWW.LAKEOSWE99g.pTy City of Lake Oswego 2023 Resident Survey Findings Report i- 2023Fos City of Lake Oswego Resident Survey G. Please complete this 15-minute survey to help guide the future City Council goals, department work plans, and priorities of our community.This survey will take 10-15 minutes to complete.When you are finished,please return v �� your survey in the enclosed postage-paid, return-reply envelope. If you prefer to complete this survey online,visit pREGO� Iakeoswegosurvey.org. Questions? Please contact Madison Thesing, Assistant to the City Manager, at mthesinAlakeoswepo.city or(503) 534-5285. 1. Quality of Life. Please rate Lake Oswego as a place to live using a scale of 1 to 5, where 5 means "Excellent" and 1 means "Poor," with regard to each of the following. How would you rate.... Excellent Good Neutral Below Poor Don't Know Average 01. Overall quality of life in Lake Oswego 5 4 3 2 1 9 02. Lake Oswego as a community that is moving in the right direction 5 4 3 2 1 9 03. Lake Oswego as a place to find a job 5 4 3 2 1 9 04. Lake Oswego as a place to live 5 4 3 2 1 9 05. Lake Oswego as a place to open a business 5 4 3 2 1 9 06. Lake Oswego as a place to raise children 5 4 3 2 1 9 07. Lake Oswego as a place to retire 5 4 3 2 1 9 08. Lake Oswego as a place to work 5 4 3 2 1 9 09. Lake Oswego as a welcoming and inclusive community 5 4 3 2 1 9 10. Overall sense of community and belonging 5 4 3 2 1 9 11. Overall feeling of safety in Lake Oswego 5 4 3 2 1 9 2. Quality of Services. Please rate your overall satisfaction with the following major services provided by the City of Lake Oswego using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied." VerHow satisfied are you with... S tsfed Satisfied Neutral Dissatisfied Very Dissats Dissatisfied Don't Know 01. Overall effectiveness of City's communication with the public 5 4 3 2 1 9 Overall effectiveness of City's efforts towards sustainability 02. (meeting the community's needs without compromising the needs 5 4 3 2 1 9 of future generations) Overall effectiveness of City's efforts to respond to climate 03. change (e.g., reducing carbon emissions and preparing for 5 4 3 2 1 9 climate change) 04. Overall efforts to promote equity in the community 5 4 3 2 1 9 05. Overall quality of economic development 5 4 3 2 1 9 06. Overall quality of public safety(police and fire) 5 4 3 2 1 9 07 Overall quality of social services(support for people in times of 5 4 3 2 1 9 need) 08 Overall quality of development services(building permits and 5 4 3 2 1 9 land use planning) 09. Overall quality of parks properties and facilities 5 4 3 2 1 9 10. Overall quality of recreation activities, events, and services 5 4 3 2 1 9 11. Overall quality of public art and arts programming 5 4 3 2 1 9 12. Overall quality of public library services 5 4 3 2 1 9 13. Overall quality of natural resources including streams,wetlands, 5 4 3 2 1 9 and urban forests 3. Which THREE of the items listed in Question 2 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years?[Write in your answers below using the numbers from the list in Question 2.] 1st: 2nd: 3rd: ©202VE'rdlInstituote) Page 128 age 1 City of Lake Oswego 2023 Resident Survey Findings Report 4. City Leadership, Communications, and Engagement. Please rate your satisfaction with the quality of City services using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," with each of the following. VeHow satisfied are you with... s t sfi d Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know 01. Overall customer service by City employees 5 4 3 2 1 9 02. Overall quality of leadership provided 5 4 3 2 1 9 03. Overall quality of local governmental services 5 4 3 2 1 9 04. Overall value you receive for your local tax dollars and fees 5 4 3 2 1 9 05. City's efforts in engaging diverse communities 5 4 3 2 1 9 06. Services that promote cultural awareness,diversity, and inclusion 5 4 3 2 1 9 07. City's efforts to provide information on major City issues 5 4 3 2 1 9 08 The accuracy,timeliness, and availability of information about 5 4 3 2 1 9 City services, meetings, programs, and events 09 City's efforts in encouraging community engagement in decision 5 4 3 2 1 9 making 10. City services, programs, and events reflect cultural diversity in 5 4 3 2 1 9 the community 5. Public Safety. Please rate your satisfaction with the quality of City services using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," with each of the following. How satisfied are you with... sat sf d Satisfied Neutral Dissatisfied Very Dis Dissatisfied Don't Know 01. Overall quality of Lake Oswego Police protection 5 4 3 2 1 9 02. Visibility of Lake Oswego Police in the community 5 4 3 2 1 9 Lake Oswego Police response to situations involving 03. individuals with cognitive or mental challenges 5 4 3 2 1 9 04. The level of respect Lake Oswego Police officers show 5 4 3 2 1 9 community members 05. Your level of trust in Lake Oswego Police officers to act in the 5 4 3 2 1 9 best interest of the community 06. Availability of information about Lake Oswego police 5 4 3 2 1 9 programs, data, and activities (e.g.,website and reports) Police department demonstrated learning and development 07. following the Community Policing Dialog and community 5 4 3 2 1 9 engagement 08 Overall quality of Lake Oswego fire and emergency medical 5 4 3 2 1 9 services 09. Wildfire prevention and education programs in the community 5 4 3 2 1 9 10. Risk reduction and education programs(e.g., inspections, 5 4 3 2 1 9 CPR training) 11. Level of community engagement and outreach from Lake 5 4 3 2 1 9 Oswego Police and Fire 6. Which THREE of the items listed in Question 5 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years? [Write in your answers below using the numbers from the list in Question 5.] 1st: 2nd: 3rd: ©2 0 2 VE'rdlinstitu00te) Page 129 age 2 City of Lake Oswego 2023 Resident Survey Findings Report 7. Parks and Recreation. Please rate your satisfaction with the quality of City services using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied." Very How satisfied are you with... s t s Very Satisfied Neutral Dissatisfied Dis Dissatisfied Don't Know 01. Appearance and maintenance of City parks 5 4 3 2 1 9 02. Opportunities to participate in environmental stewardship activities 5 4 3 2 1 9 03. Preservation of natural areas such as forested areas and open 5 4 3 2 1 9 spaces 04. Quality of facilities (e.g., picnic shelters, playgrounds in City parks) 5 4 3 2 1 9 05. Quality of outdoor athletic fields(e.g., baseball, soccer,football) 5 4 3 2 1 9 06. Quality of recreational areas for dogs 5 4 3 2 1 9 07. Proximity of parks to your home 5 4 3 2 1 9 08. Quality of Health and Wellness and Fitness opportunities 5 4 3 2 1 9 09. Quality of Enrichment opportunities(art, language, dance, safety) 5 4 3 2 1 9 10. Quality of Youth and Teen opportunities(classes, Teen Lounge) 5 4 3 2 1 9 11. Quality of social services provided by Adult Community Center 5 4 3 2 1 9 (e.g., respite, meals) 12 Quality of classes provided by Adult Community Center(e.g., 5 4 3 2 1 9 fitness, art, dance) 13. Quality of Outdoor recreation opportunities(Luscher Farm,water 5 4 3 2 1 9 sports, hiking/walks) 14. Quality of fee-based recreation activities(camps, lifelong learning, 5 4 3 2 1 9 golf,tennis, sports) 15. Quality of events provided (concerts, movies, Farmers' Markets, 5 4 3 2 1 9 holiday, and cultural celebrations) 8. Which THREE of the Parks and Recreation items listed in Question 7 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years? [Write in your answers below using the numbers from the list in Question 7.] 1st: 2nd: 3rd: 9. Infrastructure. Please rate your satisfaction with the quality of City services using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," with each of the following. Very How satisfied are you with... s t s Very Satisfied Neutral Dissatisfied Dis Dissatisfied Don't Know 01. Adequacy of street lighting along major roadways and 5 4 3 2 1 9 intersections 02. Condition of pavement markings on streets 5 4 3 2 1 9 03. Condition of street signs and traffic signals 5 4 3 2 1 9 04. Maintenance of major City streets 5 4 3 2 1 9 05. Maintenance of neighborhood City streets 5 4 3 2 1 9 06. Mowing and tree trimming along streets 5 4 3 2 1 9 07. Snow and ice response on major City streets 5 4 3 2 1 9 08. Frequency of street sweeping along roadways 5 4 3 2 1 9 09 Overall quality of stormwater management and flood control in 5 4 3 2 1 9 roadways 10. Which THREE of the items listed in Question 9 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years?[Write in your answers below using the numbers from the list in Question 9.] 1st: 2nd: 3rd: ©2 0 2 VE'rdlinstitzu°te Page 13.0 age 3 City of Lake Oswego 2023 Resident Survey Findings Report 11. Mobility. Please rate your satisfaction with the quality of City services using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," with each of the following. Ve Very How satisfied are you with... s t s fiery Satisfied Neutral Dissatisfied Dis Dissatisfied Don't Know 1. Accessibility of streets and sidewalks for people with disabilities 5 4 3 2 1 9 2. Ease of parking in downtown 5 4 3 2 1 9 3. Ease of parking in Lake Grove Village Center 5 4 3 2 1 9 4. Ease and safety of travel by bicycle in Lake Oswego 5 4 3 2 1 9 5. Ease and safety of walking in Lake Oswego 5 4 3 2 1 9 6. Ease of travel by public transportation (buses) in Lake Oswego 5 4 3 2 1 9 12. Which THREE of the items listed in Question 11 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years?[Write in your answers below using the numbers from the list in Question 11.] 1st: 2nd: 3rd: 13. Library Services. Please rate your satisfaction with the quality of City services using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied." Very How satisfied are you with... S t se d Satisfied Neutral Dissatisfied Dis Dissatisfied Don't Know 01. Library as a community builder and hub for gathering 5 4 3 2 1 9 02. Library inspires education and lifelong learning 5 4 3 2 1 9 03. Library serves as a leader and innovator to adapt to community 5 4 3 2 1 9 needs 04. Quality of events and services for adults 5 4 3 2 1 9 05. Quality of events and services for children 5 4 3 2 1 9 06. Quality of events and services for teens 5 4 3 2 1 9 07. Quality of multicultural events and resources 5 4 3 2 1 9 Outreach programs and services provided outside of the library 08. (e.g., home delivery, pop-up library booths, passes to local 5 4 3 2 1 9 cultural venues and museums, etc.) Selection of Library of Things collection (e.g., musical 09' instruments, kitchenware, games, technology devices, etc.) 5 4 3 2 1 9 10. Selection of digital resources available online (e.g., eBooks, 5 4 3 2 1 9 downloadable audio, streaming films) Selection of physical resources available (books, CD's, and 11. 5 4 3 2 1 9 DVD's) 12 Quality of special reading programs(Summer Library Challenge, 5 4 3 2 1 9 LO Reads, 1000 Books before Kindergarten, etc.) 13. Access to computers, library Wi-Fi, and technology(e.g., printers, 5 4 3 2 1 9 scanners, self-checkout) 14. Proximity of library services to your home 5 4 3 2 1 9 15. Quality of the Lake Oswego Public Library facility 5 4 3 2 1 9 14. Which THREE of the items listed in Question 13 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years?[Write in your answers below using the numbers from the list in Question 13.] 1st: 2nd: 3rd: ©2 0 2 VE'rdlinstitu°te) Page 131 age 4 City of Lake Oswego 2023 Resident Survey Findings Report 15. Growth and Development. Please rate your satisfaction with the quality of City services using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," with each of the following. VeVery How satisfied are you with... s t sed Satisfied Neutral Dissatisfied Dissatisfied Don't Know 1. Variety of housing options 5 4 3 2 1 9 2. Ease of getting a permit(e.g., home remodel or addition) 5 4 3 2 1 9 3. How well Lake Oswego is planning for needed housing 5 4 3 2 1 9 4 How well Lake Oswego is planning for commercial services and 5 4 3 2 1 9 jobs 5. Overall quality of new development in Lake Oswego 5 4 3 2 1 9 6. Overall enforcement of local codes and ordinances 5 4 3 2 1 9 16. Which THREE of the items listed in Question 15 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years?[Write in your answers below using the numbers from the list in Question 15.] 1st: 2nd: 3rd: 17. Sustainability. Please rate your satisfaction with the quality of City services using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," with each of the following. How satisfied are you with... Sat is Very Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know 1 Availability of information and resources relating to energy 5 4 3 2 1 9 efficiency and/or clean energy 2 Availability of information and resources relating to water 5 4 3 2 1 9 conservation 3 Availability of information and resources relating to recycling 5 4 3 2 1 9 and composting 4 Availability of information and resources relating to wildfire risk 5 4 3 2 1 9 reduction 5 Overall quality of solid waste services provided by Republic 5 4 3 2 1 9 Services(e.g., trash, yard waste, recycling services) 18. Which TWO of the items listed in Question 17 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years?[Write in your answers below using the numbers from the list in Question 17.] 1st: 2nd: 19. Funding for large capital projects is limited. The City Council and community have priority projects that are currently unfunded. In looking at how we should spend your local tax dollars on capital projects over the next decade, please rank projects in your priority order. [Write in your answers using the numbers from the list below.] 1.Acquire future park land in Stafford Basin area 2. Expand and update Library services and facilities to meet community needs 3. Remodel South Shore Fire Station to meet earthquake building standards 4. Improve road and pavement conditions 5. Build dedicated pickleball facility 6. Construct pathways and sidewalks for improved safety and neighborhood connectivity 1st: 2nd: 3rd: 4th: 5th: 6th: 20. If the City was considering a fee or tax to complete community priority capital projects, such as the ones listed in the previous question (Question 19), what is the maximum increase you would support? (1)$500 per year (3)$100 per year (5) None (2)$300 per year (4)$50 per year ©20251'i institute) Page 132 age 5 City of Lake Oswego 2023 Resident Survey Findings Report 21. Following community feedback, the City of Lake Oswego is considering improvements to the Lake Oswego Public Library to increase access to services and adapt to community needs. To achieve this long-term community vision for the Library, please rank your priorities on where this work should begin. [Write in your answers using the numbers from the list below.] 1. Remodel existing facility to meet community needs and seismic requirements 2. Invest in mobile outreach services, such as book lockers and/or bookmobile 3. Expand Library services to the west side of town through a new building 4. Expand Library services to the west side of town through a leased storefront 5. Increase digital collection and resources (e.g., eBooks, downloadable audio, streaming films) 6. Extend current building and service hours with supported Library staff 1st: 2nd: 3rd: 4th: 5th: 6th: 22. To what extent do you support the City of Lake Oswego taking the following actions to support development of affordable housing for low-to moderate-income households in the city? Actions Strongly Support Neutral Oppose Strongly Don't Know Support Oppose Remove regulatory barriers to development(for example, add 1. flexibility to the Development Code) 5 4 3 2 1 9 2. Provide incentives for development(for example,fee waivers) 5 4 3 2 1 9 Respond to development opportunities when they arise (for 3. example, provide tax relief when requested by an affordable 5 4 3 2 1 9 housing developer) Actively seek out development opportunities(for example, adopt 4. a new tax exemption that applies to all affordable housing 5 4 3 2 1 9 development) Provide funding or financial assistance (for example, use Urban 5. Renewal funds to support affordable housing development) 5 4 3 2 1 9 23. Which of the following are your primary sources of information about City activities, events, services, meetings, and community specific topics? [Check all that apply.] (01)City Council and other public meetings (06) Local newspaper (02)City Print Materials (HelloLO, City's Service Guide, (07) Neighborhood associations Parks and Recreation Activities Guide, flyers, postcards) (08)Talking with City staff (03)City website (www.lakeoswego.city) (09) Utility bill (04) E-mail newsletters(LO Down, Library,Adult Community (10)Word of mouth Center, etc.) (11)Other: (05) Social Media: Facebook, Instagram, Nextdoor, Twitter,YouTube Demographics 24. How many years have you lived in Lake Oswego? years 25. Which best describes the building you live in? (1)One family house detached from any other houses (4)Accessory Dwelling Unit(ADU) (2) Duplex or townhome (5) Manufactured/mobile home (3)Apartment or condominium (6) Other: 26. Do you rent or own your current residence? (1) Rent (2)Own 27. What is your age? years 28. Counting yourself, how many people in your household are... Under age 5: Ages 15-19: Ages 35-44: Ages 65-74: Ages 5-9: Ages 20-24: Ages 45-54: Ages 75+: Ages 10-14: Ages 25-34: Ages 55-64: ©2025T€I ii Page 113 age 6 City of Lake Oswego 2023 Resident Survey Findings Report 29. How much do you anticipate your household's total income before taxes will be for the current year? (1) Less than$25,000 (3)$50,000 to$99,999 (5) $150,000 to$199,999 (2)$25,000 to$49,999 (4)$100,000 to$149,999 (6) $200,000 or more 30. Your gender identity: (1) Male (3) Non-binary (2) Female (4) Prefer to self-describe: 31. Which of the following best describes your race? [Check all that apply.] (01)Asian or Asian Indian (05) Native Hawaiian or other Pacific Islander (02) Black or African American (06) Hispanic, Spanish, or Latino/a/x (03)American Indian or Alaska Native (07) North African or Middle Eastern (04)White or Caucasian (99)Other: 32. Which of the following best describes your work location, if any? (1) I own a business in Lake Oswego (4) I commute out of Lake Oswego for work (2) I work in Lake Oswego outside my home (5)Other: (3) I work in Lake Oswego as a home business 33. Would you be willing to participate in future surveys sponsored by the City of Lake Oswego? (1)Yes[Please answer Q33a.] (2) No 33a. Please provide your contact information. Mobile Phone Number: Email Address: This concludes the survey. Thank you for your time! Please return your completed survey in the enclosed postage-paid envelope addressed to: ETC Institute, 725 W. Frontier Circle, Olathe, KS 66061 Your responses will remain completely confidential unless you choose to provide contact information. The information printed to the right will ONLY be used to help identify location. If your address is not correct, please provide the correct information.Thank you. ©20251'rd stit?uTe) Page 134 age 7 7.1 ocVA id$ COUNCIL REPORT �� o AEG% Subject: 9-1-1 Phone and Mapping Equipment Replacement Contract Award Meeting Date: January 2, 2024 Staff Member: Evan Boone, Deputy City Attorney Report Date: December 7, 2023 Department: Police Department and City Attorney Action Required Advisory Board/Commission Recommendation ❑ Motion ❑ Approval ❑ Public Hearing ❑ Denial ❑ Ordinance ❑ None Forwarded ❑ Resolution ❑ Not Applicable ❑ Information Only Comments: ❑ Council Direction 0 Consent Agenda Staff Recommendation: Award Contract for 9-1-1 Phone Equipment and Mapping Replacement with Motorola Solutions, for $579,966.33. Recommended Language for Motion: Move to authorize the City Manager to sign a contract with Motorola Solutions, Inc, for 9-1-1 Phone and Mapping Equipment Replacement,for $579,966.33. Project/ Issue Relates To: Lake Oswego Communications (LOCOM) Operations Issue before Council (Highlight Policy Question): ❑Council Goals/Priorities ❑Adopted Master Plan(s) El Not Applicable ISSUE BEFORE COUNCIL Shall the 9-1-1 Phone and Mapping Equipment be replaced by an award of contract with Motorola Solutions, Inc for$579,966.33? EXECUTIVE SUMMARY 9-1-1 telephone and mapping equipment needs to be replaced. Motorola Solutions was selected as the provider, based on an interstate cooperative procurement. The State Office of Respect. Fxs.ellence Trust. Serving. 503-635-0215 380 A AVENUE PO BOX 369 LAKE OSWEGO, OR 97034 WWW.LAKEOSWEGO.CITY Page 2 Emergency Management has reviewed and approved the purchase and will be reimbursing the City for full cost through 9-1-1 state telephone fees. BACKGROUND The 9-1-1 telephone and mapping equipment used in the City's Communications Center (LOCOM) is at its end of life. The State of Oregon, Office of Emergency Management (OEM) is the coordinating agency for the 9-1-1 system in the State of Oregon. OEM routinely tracks equipment replacement needs for the public safety answering points and funds them out of their budget. In 2022, OEM notified LOCOM that the City was eligible for substantial funding to replace the 9-1-1 telephone equipment. Staff began exploring options for replacing the 9-1-1 phone equipment being used in LOCOM. DISCUSSION A. Need for Replacement. The 9-1-1 telephone and mapping equipment used in LOCOM is in need of replacement because the equipment is utilizing operating systems at the work station and server level that will no longer be supported. Maintaining current technology and operating systems of the 9-1-1 telephone system are critical to public safety and provide the ability to access NexGen tools (e.g., integration of Text to 911 into the phone system and advanced mapping and geo-locating). B. Selection of Equipment Vendor 1. Motorola Equipment Staff coordinated the 9-1-1 equipment replacement effort with Clackamas County Communications (CCOM) because CCOM and LOCOM continue to have a real time back up relationship. This migration needs to be consistent with the system installed at CCOM, to ensure that staff from either communications center can readily utilize the phone equipment at the other center in case of an emergency or evacuation needs. Motorola equipment is the current system in use, is reliable, and familiar to staff at both centers. Remaining with Motorola equipment avoids the need for extensive training to learn a new system, in turn reducing personnel overtime costs. 2. Interstate Cooperative Procurement The City is a member of a governmental cooperative procurement group,the Houston- Galveston Area Council of Governments (HGACBuy). HGACBuy nationally solicited 9-1-1 equipment, and has selected and awarded a contract to Motorola Solutions, Inc. Thus, contract Respect, Excel'ence. Trust. Service. 503-635-0215 380 A AVENUE PO BOX 369 LAKE OSWEGO,OR 97034 WWW.LAKEOSWEGO.CITY Page 3 procurement could be conducted without additional competitive bidding by the City through the Interstate Cooperative Procurement provisions of ORS 279A.215, .220 and .225, and Attorney General Model Public Contract Rules OAR 137-046-400 - -440, the City's local public contract rules per Council Resolution 16-29. Per the statutory and Public Contract Rules for an Interstate Permissive Cooperative Procurement, a notice of the City's intent to enter into this cooperative procurement was advertised on December 11, 2023 through the Portland Daily Journal of Commerce for the required seven-day comment period. No comments were received. 3. Quote Motorola Solutions was contacted and the City has worked with Motorola Solutions' local representative, Day Wireless, to provide a quote under the HGACBuy contract for full system replacement utilizing the same software platform currently in use, Vesta by Airbus. A full quote was received for not to exceed $579,966.33. C. State Grant Funding. 1. Grant Award The State of Oregon, Office of Emergency Management (OEM) is the coordinating agency for the 9-1-1 system in the State of Oregon. OEM routinely tracks equipment replacement needs for the public safety answering points and funds them out of 9-1-1 state tax revenue. OEM has agreed to reimburse the City of Lake Oswego for a not to exceed amount of$579,966.33, resulting in a zero ($0) net cost to the City. 2. OEM Approval of Award OEM reviewed the quote, with the listed replacement equipment and software, and has agreed to fully reimburse the City for$579,966.33, resulting in a zero ($0) net cost to the City. ALTERNATIVES OR ADVANTAGES AND DISADVANTAGES The alternative of not updating the 9-1-1 phone system is to risk a failure of the 9-1-1 system, restrict our access to the same NexGen 9-1-1 systems that other 9-1-1 centers in the state of Oregon have access to creating an increased risk to the public's safety. FISCAL IMPACT $0. (The State Office of Emergency Management will reimburse the City of Lake Oswego $579,966.33 out of 9-1-1 state tax revenue.) RECOMMENDATION Move to authorize the City Manager to sign a contract with Motorola Solutions, Inc, for 9-1-1 Phone and Mapping Equipment Replacement for$579,966.33. Respect, Excel'ence. Trust. Service. 503-635-0215 380 A AVENUE PO BOX 369 LAKE OSWEGO,OR 97034 WWW.LAKEOSWEGO.CITY 7.2 44 COUNCIL REPORT von. o OREGO� Subject: Resolution 24-01, 2024 Council Liaison and Committee Appointments Meeting Date: January 2, 2024 Staff Member: Kari Linder, City Recorder Report Date: December 15, 2023 Department: City Manager's Office Action Required Advisory Board/Commission Recommendation ❑ Motion ❑ Approval ❑ Public Hearing ❑ Denial ❑ Ordinance ❑ None Forwarded ❑X Resolution ❑X Not Applicable ❑ Information Only Comments: ❑ Council Direction ❑X Consent Agenda Staff Recommendation: Adopt Resolution 24-01. Recommended Language for Motion: Move to adopt Resolution 24-01. Project/ Issue Relates To: Issue before Council (Highlight Policy Question): ❑Council Goals/Priorities ❑Adopted Master Plan(s) ❑X Not Applicable BACKGROUND Per LOC 12.50.035(3), the Council may appoint a liaison from its members to each advisory board, committee, and commission in order to provide a direct line of communication between the board or commission and the City Council. The Council liaison to each City board, commission or committee shall be rotated annually. There are also a number of intergovernmental and regional committees with standing positions for a Lake Oswego Councilor or the Mayor. These assignments are not required to be rotated on an annual basis. RECOMMENDATION Adopt Resolution 24-01. ATTACHMENT 1. Resolution 24-01 with Exhibit A, 2024 City Council Liaison and Committee Appointments Respect. Excel'ence. Trust. Service, 503-635-0215 380 A AVENUE PO BOX 369 LAKE OSWEGO,OR 97034 WWW.LAKEOSWEGO.CITY ATTACHMENT 1 RESOLUTION 24-01 A RESOLUTION OF THE CITY COUNCILORS OF THE CITY OF LAKE OSWEGO MAKING COUNCIL LIAISON AND COMMITTEE ASSIGNMENTS FOR 2024. WHEREAS, LOC 12.50.035(3) provides that the City Council may annually appoint City Council liaisons to City standing boards and commissions; and WHEREAS, in addition to the standing boards and commissions there are other city committees requiring City Council representatives or liaisons; and WHEREAS, the City is also a member of a number of intergovernmental groups and other external committees requiring City Council representatives; NOW THEREFORE, BE IT RESOLVED, that the designated City Council members are hereby appointed to serve as representatives, members or liaisons to boards, commissions and committees and to intergovernmental groups as listed on attached Exhibit A for the year 2024. This resolution shall take effect upon passage. Approved and adopted by the City Council of the City of Lake Oswego at a regular meeting held on the 2'd of January, 2024. AYES: NOES: ABSTAIN: EXCUSED: Joseph M. Buck, Mayor ATTEST: Kari Linder, City Recorder APPROVED AS TO FORM: Ellen Osoinach, City Attorney EXHIBIT A CITY OF LAKE OSWEGO MAYOR'S 2024 CITY COUNCIL COMMITTEE APPOINTMENTS COUNCIL COMMITTEES Committee 2023 Representative(s) 2024 Representative(s) Audit Subcommittee Councilor Wendland Councilor Rapf (meets 2—3 times per year) Councilor Mboup Councilor Verdick Councilor Afghan Councilor Afghan EMS Consortium Councilor Wendland Councilor Wendland (issue driven, with meetings as needed) Unsung Heroes Committee Mayor Buck Mayor Buck (2 meetings in November) Councilor Corrigan Public Art Committee Member Councilor Wendland Councilor Wendland (requires two representatives from Councilor Verdick Councilor Afghan Council; meets monthly, PAC Selection meets as needed,typically once annually) Lake Oswego-Tigard Water Mayor Buck Councilor Corrigan Partnership Oversight Committee Councilor Corrigan Councilor Wendland (1 meeting every 2 months) INTERGOVERNMENTAL COMMITTEES Committee 2023 Representatives) 2024 Representatives) Metropolitan Area Communications Mayor Buck Mayor Buck Commission (MACC) Clackamas County Coordinating Mayor Buck Mayor Buck Committee (C4) & C4 Metro Sub Alt: Councilor Mboup Alt: Councilor Wendland Regional Water Providers Consortium Mayor Buck Mayor Buck (meet 3 times per year) Regional Disaster Preparedness Councilor Wendland Councilor Corrigan Organization (RDPO) METRO COMMITTEES Committee 2023 Representative(s) 2024 Representatives) Metro Policy Advisory Committee Mayor Buck(2022 MPAC chair) Mayor Buck (MPAC) Alt: Councilor Afghan Alt: Councilor (As the largest city in Clackamas Wendland County, Lake Oswego appoints one member of Council to serve until they are replaced or leave office) (1 meeting per month) Joint Policy Advisory Committee on Mayor Buck Transportation (JPACT) (Information only; this is not a Council appointment, the postion is nominated by vote of Cities of Clackamas County to a two-year term) OTHER COMMITTEES&APPOINTMENTS Committee 2023 Representative(s) 2024 Representative(s) Council Liaison to the Lake Oswego Councilor Verdick Councilor Verdick School District Lake Oswego Chamber of Commerce Councilor Afghan Councilor Wendland COUNCIL LIAISONS TO BOARDS AND COMMISSIONS Committee 2023 Representative(s) 2024 Representative(s) 50+Advisory Board Councilor Afghan Councilor Mboup 4th Fri. 10:00 a.m. Diversity, Equity, and Inclusion Councilor Verdick ' Councilor Afghan Advisory Board 4th Mon. 6 p.m. Historic Resources Advisory Board Councilor Rapf ' Councilor Verdick 2nd Wed. 7 p.m. Library Advisory Board Councilor Mboup Councilor Corrigan 2nd Wed. 7 p.m. -Parks, Recreation and Natural Councilor Corrigan Councilor Wendland Resources Advisory Board 3rd Wed. 4-6 p.m. -Planning Commission Councilor Afghan Councilor Mboup 2nd& 4`"Mon. 6:30 p.m. T- ransportation Advisory Board Councilor Wendland Councilor Rapf Si-Monthly, 2nd Wed. 7 p.m. S- ustainability Advisory Board Mayor Buck Councilor Corrigan 3rd Mon. 6:30-8:30 p.m. Development Review Commission Councilor Corrigan Councilor Rapf 1st& 3rd Mon. 7 p.m. Youth Leadership Council Mayor Buck Mayor Buck 2nd Wed. 6:30-8:30 p.m. Councilor Mboup Councilor Mboup Interview Coordinators (in the event Mayor Buck Mayor Buck a recruitment occurs outside of the Councilor Verdick Councilor Verdick annual recruitment) Councilor Rapf Councilor Wendland 9.1 D�t'p` E � COUNCIL REPORT r Alig o OREGO� Subject: Resolution 24-04, Approving the Appointment of an Alternate to the Library Advisory Board Meeting Date: January 2, 2024 Staff Member: Quin Brunner, Management Analyst Report Date: December 21, 2023 Department: City Manager's Office Action Required Advisory Board/Commission Recommendation ❑ Motion ❑ Approval ❑ Public Hearing ❑ Denial ❑ Ordinance ❑ None Forwarded ❑X Resolution ❑X Not Applicable ❑ Information Only Comments: ❑ Council Direction ❑X Consent Agenda Staff Recommendation: Adopt Resolution 24-04. Recommended Language for Motion: Move to adopt Resolution 24-04. Project/ Issue Relates To: Issue before Council (Highlight Policy Question): ❑Council Goals/Priorities ❑Adopted Master Plan(s) ❑X Not Applicable BACKGROUND On Friday, December 15, 2023, Sherry Swackhamer, a member of the Library Advisory Board, submitted her letter of resignation. DISCUSSION On June 27, 2023, the City Council appointed Rebecca Greene to a one-year term as an Alternate to the Library Advisory Board, serving through June 30, 2024. With the vacancy on the board due to Sherry Swackhamer's resignation, Mayor Buck appoints Lilisa Hall to fill the remainder of Sherry Swackhamer's term through June 30, 2024, subject to the approval of the City Councilors. RECOMMENDATION Adopt Resolution 24-04. ATTACHMENT 1. Resolution 24-04 Respect. Excel'ence. Trust. Service. 503-675-2543 380 A AVENUE PO BOX 369 LAKE OSWEGO,OR 97034 WWW.LAKEOSWEGO.CITY ATTACHMENT 1 RESOLUTION 24-04 A RESOLUTION OF THE CITY COUNCILORS OF THE CITY OF LAKE OSWEGO APPROVING AN APPOINTMENT TO THE LIBRARY ADVISORY BOARD. WHEREAS, the City Council, on June 27, 2023, appointed Lilisa Hall to serve as an alternate to the Library Advisory Board in the case of a vacancy through June 30, 2024; and WHEREAS, Library Advisory Board member, Sherry Swackhamer submitted a letter of resignation on December 15, 2023; and WHEREAS, the Mayor appointed Lilisa Hall to fill the remainder of Sherry Swackhamer's term, subject to Council approval, pursuant to Section 19 of the City Charter; NOW THEREFORE, BE IT RESOLVED, that the City Councilors of the City of Lake Oswego approve the Mayor's appointment of Lilisa Hall to fill the remainder of Sherry Swackhamer's term on the Library Advisory Board through June 30, 2024. This resolution shall take effect upon passage. Considered and adopted by the City Councilors of the City of Lake Oswego at a regular meeting held on the 2'd day of January 2024. AYES: NOES: ABSTAIN: EXCUSED: Joseph M. Buck, Mayor ATTEST: Kari Linder, City Recorder APPROVED AS TO FORM: Ellen Osoinach, City Attorney 10.1 D�t' ` 4� ok SCOUNCIL REPORT von. o OREGO� Subject: Parks Plan 2040 Project Update Meeting Date: January 2, 2024 Staff Member: Kyra Haggart, Project Manager Report Date: December 22, 2023 Department: Parks & Recreation Action Required Advisory Board/Commission Recommendation ❑ Motion ❑ Approval ❑ Public Hearing ❑ Denial ❑ Ordinance ❑ None Forwarded ❑ Resolution ❑X Not Applicable ❑X Information Only Comments: ❑ Council Direction ❑ Consent Agenda Staff Recommendation: N/A Recommended Language for Motion: N/A Project/ Issue Relates To: Parks and Recreation System Plan (Parks Plan 2040) Issue before Council (Highlight Policy Question): ❑X Council Goals/Priorities ❑X Adopted Master Plan(s) ❑Not Applicable Goal: Invest in Lake Oswego's high-quality parks, natural areas, and recreational amenities. Initiative:Start the process to update the City's Parks Master Plan. BACKGROUND The City of Lake Oswego has been planning ahead to provide residents with exceptional parks, natural areas, and recreation opportunities since the adoption of its first long-range plan for parks and recreation in 1977, and has made updates to this plan every 15-20 years to address local growth and evolving community needs and priorities. The current version of the plan (Parks Plan 2025) was completed and adopted by the City Council in 2012, and provides policy and project guidance over an approximately 15-year planning period (through the year 2025). Respect, Excel'ence. Trust. Service. 503-635-0215 380 A AVENUE PO BOX 369 LAKE OSWEGO,OR 97034 WWW.LAKEOSWEGO.CITY Page 2 Much has changed in Lake Oswego since 2012. Local needs and preferences have evolved as a result of demographic shifts in the community and new regional and national park and recreation trends. Population growth inside Lake Oswego city limits has also continued, limiting the supply of available land for new park and recreation facilities. A buildable lands inventory conducted by the City in 2023 revealed that of the 7,339 acres of land located inside Lake Oswego's city limits, only 189 acres—or 0.025%—remains available for future development.' In addition, a bond measure passed by Lake Oswego voters in 2019 allowed the Parks & Recreation Department ("Department") to implement many of the project recommendations contained in Parks Plan 2025 by investing $30 million in improvements to the park and recreation system. Projects funded by the bond have included: design and construction of a new Lake Oswego Recreation and Aquatics Center (expected completion in late 2024); renovation of the Municipal Golf Course and the former clubhouse building; design and construction of Phase 1 of Rassekh Park; renovation of the Adult Community Center and the Indoor Tennis Center; replacement of restrooms at George Rogers Park and East Waluga Park; rehabilitation of the dock at the Water Sports Center; and acquisition of the Yates property adjacent to the Hallinan Woods natural area. In early 2023 the City Council adopted a goal to continue investing in Lake Oswego's high- quality parks, natural areas, and recreational amenities, and an initiative to begin the process of updating the Parks and Recreation System Plan to address the next 15 years. In May 2023, the Department solicited proposals for consulting services to prepare Parks Plan 2040 and update the Parks System Development Charge (SDC) methodology, and on June 6, 2023, City Council approved a work plan for the project and authorized the City Manager to sign a contract with a team led by MIG, Inc. to prepare Parks Plan 2040. DISCUSSION Over the past six months, staff and the consultant team from MIG have completed an assessment of the existing system of parks, natural areas, and recreation activities, and developed a draft community vision and set of goals and objectives. Throughout this first phase of project work, the team has gathered feedback from the community through advisory committee meetings, in-person events, small group meetings, and an online survey. State of the Parks & Recreation System Lake Oswego's park and recreation system includes over 630 acres dedicated to 22 parks of various sizes and scales, 15 natural areas, two urban plazas, several trail corridors, a collection of undeveloped open spaces, and five recreation facilities, with one new major recreation facility—the Lake Oswego Recreation and Aquatic Center—currently under construction. Together, these facilities offer a wide variety of high-quality recreation amenities, including eight baseball and/or softball fields, seven soccer fields, nine tennis courts, three full or partial basketball courts, five dog off-leash areas, two bike skills areas, nine picnic shelters, eighteen 1 Lake Oswego Buildable Lands Inventory,June 15, 2023 https://www.ci.oswego.or.us/WebLink/DocView.aspx?id=2495193&dbid=0&repo=CityOfLakeOswego Respect. Excel'erce. Trust. Service. 503-635-0215 380 A AVENUE PO BOX 369 LAKE OSWEGO,OR 97034 WWW.LAKEOSWEGO.CITY Page 3 play structures, and nearly 30 miles of trails and pathways. New amenities that will be available with the completion of projects currently under construction include a 12-lane competition swimming pool, a recreation swimming pool, a 7,250 square foot gymnasium, an indoor weights and cardio fitness room, a nine-hole executive golf course, and a 10,000 square foot skatepark. These facilities are activated by a variety of year-round programs and events for people of all ages and abilities, including art, music, sports, fitness & wellness, teen programs, and community events. In 2022 the City offered over 1,100 activities and served over 20,000 community members. Observations from the consultant team at MIG noted that while teen programming is a challenging area for many park and recreation agencies, Lake Oswego excelled in this area: in 2022, the Teen Lounge saw over 4,000 visitors, and teens brought in over 4,000 volunteer hours between the Teen Service Corps, the Jr. Camp Counselor program, and the Youth Action Council. Lake Oswego also provides numerous activities for older residents through the multitude of programs, services, and community events available through the Adult Community Center. In addition, the Department organizes and conducts a variety of community events, including the Farmer's Market, summer concerts, parades, and a number of cultural events. Community Engagement Summary Community engagement for Parks Plan 2040 to date has included two meetings with the project Community Advisory Committee; two meetings with the Parks, Recreation, and Natural Resources Advisory Board; an online community-wide survey that received over 1,180 responses; an in-person community open house event at the Adult Community Center; 10 small-group meetings to focus on specific community needs and priorities; and engagement at local farmer's markets, events, and neighborhood meetings. The project team has made an intentional effort to hear from community members of varying ages, abilities, and backgrounds. Throughout this first phase of community engagement, the project team has identified a number of key themes and community priorities, including: • Improving bicycle and pedestrian connectivity to and between parks and recreation facilities, with an emphasis on trail and pathway connections; • Prioritizing smaller neighborhood-scale parks that preserve natural areas and provide opportunities for community members to connect with nature; • Providing more unique and inclusive playground equipment and play opportunities for young children, including opportunities for neurodivergent children and children with disabilities; • Improving access and amenities for people with disabilities, including parking, restrooms, trails, signage, and picnic facilities; • Improving public information about parks, natural areas, trails, activities and events, and accessibility features, with an emphasis on making this information available online; • Providing new swimming pools or other swimming facilities; • Enhancing partnerships with schools to coordinate and/or share the use of sports fields, courts, and facilities; and Respect, Excel'ence. Trust. Service. 503-635-0215 380 A AVENUE PO BOX 369 LAKE OSWEGO,OR 97034 WWW.LAKEOSWEGO.CITY Page 4 • Enhancing maintenance, stewardship, and operations to prioritize caring for the parks and facilities that are currently in the system over building new ones. Draft Parks Plan 2040 Strategic Framework The plan's strategic framework outlines the goals and objectives to guide the planning process and its implementation over the planning period to ensure that future investments are aligned with the community's priorities.The goals and objectives provide a foundation for the system- wide recommendations and projects, which will be developed in a later phase of the project. The draft framework is provided in Attachment 2 to this report. • Goal 1: Access to Essential Services Ensure that all residents have equitable access to essential recreation services. • Goal 2: Invest in Parks, Natural Areas, and Recreation Facilities Invest in the renovation of existing parks and facilities and strengthen the health of natural areas to preserve existing assets. • Goal 3: Serve All Ages and Abilities Create unique and diverse recreation facilities, programs, and parks that serve people of all ages, abilities, and backgrounds. • Goal 4: Stewardship, Maintenance, and Operations Maintain and operate parks and natural areas to ensure public safety, provide appropriate public access, protect ecological function, and provide recreation opportunities that enhance the City's high quality of life. • Goal 5: A Sustainable and Resilient System Provide resilient and sustainable parks, trails, and natural areas. • Goal 6: A Connected System Prioritize trail connections that support recreation and active transportation, connecting parks and natural areas with neighborhoods and other City destinations. • Goal 7: Community Partnerships and Engagement Collaborate with a full range of community members and stakeholders to enhance Lake Oswego's parks, natural areas, and recreation opportunities. Next Steps Over the next year, the project team will assess system-wide needs through analysis of the feedback received through community engagement, the results of essential services and equity index mapping work, and a comparison of local levels of service to regional and national benchmarks. Following the needs assessment, the team will develop recommendations to help meet those identified needs, and produce a strategic implementation and action plan to guide the Department's operations through the year 2040. As part of this effort, the team also will evaluate and recommend changes to the City's SDC methodology for parks and recreation. Community engagement will continue throughout the project with Community Advisory Committee meetings; Parks, Recreation, and Natural Resources Advisory Board Meetings; meetings with local community groups, stakeholders, and neighborhoods; pop-up engagement Respect, Excel'ence. Trust. Service. 503-635-0215 380 A AVENUE PO BOX 369 LAKE OSWEGO,OR 97034 WWW.LAKEOSWEGO.CITY Page 5 at summer events and local parks; and additional community-wide surveys and open house events. ATTACHMENTS 1. Parks Plan 2040 Community-Wide Survey Toplines Summary 2. Draft Strategic Framework 3. State of the System Report Respect. Excellence. Trust. Service. 503-635-0215 380 A AVENUE PO BOX 369 LAKE OSWEGO,OR 97034 WWW.LAKEOSWEGO.CITY ATTACHMENT 1 cfm 503.220.0575 555 SE MLK Jr Blvd, Suite 105 RESEARCH Portland, OR 97214 www.dhmresearch.com November 29, 2023 To: MIG, Lake Oswego Parks From: DHM Research Re: Lake Oswego Parks Survey, #01225 Introduction & Methodology L I From September 26 to October 18, 2023, DHM Research conducted a survey of Lake Oswego residents (General Population).The survey was continued to further target Lake Oswego residents who want to engage with the future of Lake Oswego parks.The purpose of the survey was to assess residents priorities for parks and recreation activities. Subquently, the City of Lake Oswego made the survey available to all community members(Community Engagement). Research Methodology General population Respondents were contacted randomly from a list of registered voters.' Telephone respondents were contacted by a live interviewer and text-to-online respondents received a text invitation directing them to an online survey. In gathering responses, a variety of quality control measures were employed, including questionnaire pre-testing and validation. Quotas were set by gender, age, educational attainment, race and ethnicity, and area of the city. Community engagement After general population survey,the City of Lake Oswego opened the survey to all community members.The city shared the online survey link though various communication channels to ensure the widest reach. Statement of Limitations The General Population survey consisted of 403 Lake Oswego residents, and the Community Engagement portion consisted of 780 residents,for a total of 1,183 respondents.The survey took approximately 13 minutes to complete. General population Any sampling of opinions or attitudes is subject to a margin of error.The margin of error is a standard statistical calculation that represents differences between the sample and total population at a confidence interval, or probability, calculated to be 95%.This means that there is a 95% probability that the sample taken for this study would fall within the stated margin of error if compared with the results achieved from surveying the entire population.The margin of error for this survey is ±4.9%. 1 In November 2022,94%of eligible Oregonians were registered to vote.Given the city's demographic profile it is likely I IM higher in Lake Oswego. I�I II N M . IIMM�4 I• h I•I 01 11001411.1111111 u �I Community engagement Community engagement surveys do not rely on random sampling and therefore, a margin of error cannot be calculated. DHM Research Background DHM Research has been providing opinion research and consultation throughout the Pacific Northwest and other regions of the United States for over 40 years.The firm is nonpartisan and independent and specializes in research projects to support public policy making. 2 DHM RESEARCH I MIG LAKE OSWEGO PARKS PLANNING SURVEY I OCTOBER 2023 MIG Lake Oswego Parks Planning Survey September 26- November 11, 2023 General Population: N=403; margin of error±4.9% Community Engagement: N=780 13 minutes DHM Research Project#01225 INTRODUCTION Thank you for contributing to the future of Lake Oswego by sharing your ideas about the parks and recreation. The results of this survey will help the City make decisions about parks, recreation facilities, and programmed activities in ways that reflect the needs and values of the community. It takes about 10 minutes to complete. In this survey please consider only parks and recreation activities provided by the City of Lake Oswego. Do not answer about other parks and recreation programs by other entities, such as the school district, county, Metro, or state. SATISFACTION WITH PARKS AND RECREATION OFFERINGS Are you satisfied or dissatisfied with the following? NET Very Somewhat NET Somewhat Very Don't Response category Satisfied satisfied satisfied Dissatisfied dissatisfied dissatisfied know 1. Parks across the entire city of Lake Oswego General Population ° o 0 0 8% o 0 n=403 86/0 43% 42% 11 /0 3/0 3/o Community Engagement 84% 43% 41%o 13/0 10/0 0 0 3% 2% n=780 2. Parks in your neighborhood General Population p n=403 83% 42% 41% 16% 10% 5% 2% Community Engagement 78% 38% 39% 20% 15% 5% 2% n=780 3. Recreation facilities, such as the Adult Community Center,the Tennis Center, and Luscher Farm General Population 69% 30% 39% 10% 4% 0 n=403 14% 17% Community Engagement 71% 34% 37% 16% 0 0 0 n=780 12% 4/0 13% 4. Recreation activities and services General Population 75% 31% 44%o 17%0 12% 8%o/0 0 n=403 5 Community Engagement 72% 29% 43% 0 14% 7% 0 n=780 22/0 6/o 3 DHM RESEARCH I MIG LAKE OSWEGO PARKS PLANNING SURVEY I OCTOBER 2023 Next, consider the quality and condition of specific features of Lake Oswego parks. Are you satisfied or dissatisfied with the following? NET Very Somewha 1 NET Somewhat Very Don't Response category Satisfied satisfied satisfied Dissatisfied dissatisfied dissatisfied know 5. Natural areas General Population o 52% 34% 9% 6% 4% 4% n=403 87/0 Community o 50% 38% 9% 6% 3% o Engagement n=780 89/0 3% 6. Landscaped areas, including lawns, plants, and trees General Population 90% 57% 33% 9%° 6% 2% 2%° n=403 Community 92% 59% 34% 6% 5% 2% 1% Engagement n=780 7. Restrooms General Population 70% 38% 31% 14% 12% 2% 16% n=403 Community 78% 38% 39%o 11°/° 8%° 2% 12% Engagement n=780 8. Picnic shelters or other covered structures General Population 73% 38% 35% 11% 9% 2% 16% n=403 I I Community 81% 41% 10% 8% ° Engagement n=780 39% 1 /° 10% 9. Athletic fields owned and operated by the city of Lake Oswego I General Population 59% 36% 23% 15% 11% 4% 27% n=403 Community 63% 36% 27% 10% 7% 3% 26% Engagement n=780 10. Sports courts owned and operated by the City of Lake Oswego, such as basketball and tennis courts General Population 49% 24% 25% 21% 13% 8% 29% n=403 Community 45% 21% 23% 0 014% 0 Engagement n=780 28/° 13/° 28/° 11. Playground equipment General Population 58% 32% I 13% 10% 29% n=403 26/° 3/° Community 61% 29% 31%o 12°/° 8% 3% 28% Engagement n=780 12. Paths and trails within parks General Population o 0 34% 11% 8% 3% o n=403 86/0 52% 2% Community Engagement n=780 87% 49% 38% 11% 8% 3% 3% 4 DHM RESEARCH I MIG LAKE OSWEGO PARKS PLANNING SURVEY I OCTOBER 2023 PARK PRIORITIES The following are specific parks amenities that Lake Oswego could make investments to improve. For each, indicate if you think should be a high, medium, or low priority for Lake Oswego. Please remember that Lake Oswego must make choices and cannot do everything at once. Be selective in your ratings. NET Very Very Don't Response category high high High Medium NET low Low low know 13. Tennis courts • • • General Population n=403 20% 7% 13% 28% 41% 27% 14% 11% Community Engagement n=780 21% 7% 13% 33% 39% 24% 15% 7% 14. Pickleball courts General Population n=403 24% 13% 11% 25% 41% 20% 21% 10% Community Engagement n=780 36% 26% 10% 19% 39% 17% 22% 6% 15. Soccer fields General Population n=403 26% 11% 15% 37% 26% 15% 10% 12% Community Engagement n=780 26% 9% 16% 35% 30% 19% 10% 9% 16. Basketball courts General Population n=403 23% 6% 18% 32% 33% 23% 10% 11% Community Engagement n=780 18% 4% 14% 37% 33% 23% 10% 11% 17. Playground equipment General Population n=403 44% 15% 29% 28% 17% 12% 5% 11% Community Engagement n=780 48% 18% 29% 28% 16% 11% 5% 9% 18. Benches or other seating areas General Population n=403 45% 17% 28% 31% 18% 14% 4% 6% Community Engagement n=780 38% 13% 25% 38% 21% 17% 4% 2% 19. Covered areas for picnics General Population n=403 39% 14% 25% 34% 23% 18% 5% 4% Community Engagement n=780 36% 12% 24% 38% 23% 17% 6% 3% 20. Swimming pools or facilities General Population n=403 58% 26% 33% 20% 16% 8% 8% 6% Community Engagement n=780 52% 31% 20% 24% 20% 12% 8% 4% 21. Improved bicycle and pedestrian connectivity to parks and recreation facilities General Population n=403 66% 37% 29% 22% 10% 6% 3% 3% Community Engagement n=780 71% 43% 28% 19% 8% 6% 2% 2% 22. Improved access for people with disabilities r General Population n=403 47% 19% 28% 30% 13% 11% 2% 10% Community Engagement n=780 41% 15% 26% 34% 14% 9% 5% 11% 23. Lighting for evening and night activities General Population n=403 42% 18% 24% 32% 19% 16% 3% 6% Community Engagement n=780 39% 14% 26% 32% 24% 16% 8% 4% 24. Dog parks General Population n=403 35% 18% 17% 32% 29% 17% 12% 4% Community Engagement n=780 30% 13% 17% 30% 34% 19% 15% 5% 5 DHM RESEARCH I MIG LAKE OSWEGO PARKS PLANNING SURVEY I OCTOBER 2023 25. Community gardens General Population n=403 36% 14% 23% 38% 21% 16% 6% 4% Community Engagement n=780 39% 15% 24% 33% 25% 16% 9% 4% 26. Parks that can host large sporting events, such as regional or state competitions General Population n=403 21% 11% 11% 22% 48% 27% 20% 9% Community Engagement n=780 16% 7% 9% 23% 54% 28% 26% 7% 27. Parks that can preserve natural areas for wildlife and people General Population n=403 71% 46% 25% 17% 11% 8% 2% 2% Community Engagement n=780 74% 48% 26% 17% 7% 5% 2% 1% 28. Paths and trails that connect to parks and other key destinations in the city General Population n=403 73% 37% 36% 20% 5% 3% 2% 3% Community Engagement n=780 74% 46% 28% 17% 8% 5% 2% 1% 29. Partnerships with local schools to share parks and sports fields General Population n=403 56% 25% 32% 25% 10% 7% 3% 9% Community Engagement n=780 55% 26% 29% 25% 12% 7% 5% 8% 30. More security personnel at parks Alb r■ General Population n=403 22% 10% 12% 34% 36% 25% 11% 7% Community Engagement n=780 18% 7% 11% 31% 42% 26% 15% 10% Next, consider some specific choices. For each of the following, indicate which you think should be the higher priority for Lake Oswego. 31. Which should be the higher priority? General Community f Population Engagement Response category n=403 n=780 Providing access to Lake Oswego's natural areas, including building 44% 48% access facilities for people with disabilities Preserving Lake Oswego's natural areas by limiting the development of 41% 39% access facilities Don't know 15% 12% 32. Which should be the higher priority? f General Community Population Engagement Response category n=403 n=780 Adding new parks in areas of the city o 0 that do not have them 42/0 44/0 Improving existing parks 50% 48% Don't know 8% 9% 6 DHM RESEARCH I MIG LAKE OSWEGO PARKS PLANNING SURVEY I OCTOBER 2023 33. Which should be the higher priority? General Community Population Engagement Response category n=403 n=780 Adding and improving sports fields 44% 46% and courts Adding and improving playground 35% 35/0° equipment Don't know 21% 20% 34. Which should be a higher priority? General Community Population Engagement Response category n=403 n=780 Large multi-use community parks 32% 35% Small neighborhood parks 56% 52% Don't know 12% 13% 35. Which should be the higher priority? General Community Population Engagement Response category n=403 n=780 Parks with developed amenities like 27% 37% play areas and sport facilities Parks with trails, natural areas, and 68% 58/o o open spaces Don't know 5% 5% 36. Which should be the higher priority? General Community Population Engagement Response category n=403 n=780 Trying to find a place for pickleball in 42% 38/0 o an existing park Designing a new park around 31% 39% pickleball Don't know 27% 23% 7 DHM RESEARCH I MIG LAKE OSWEGO PARKS PLANNING SURVEY I OCTOBER 2023 Do you agree with the following? NET Strongly Somewhat NET Somewhat Strongly Don't Response category agree agree agree Disagree disagree disagree know 37. Lake Oswego Parks &Recreation should provide residents with access to pickleball courts General Population o 0 0 0 19% 0 0 n=403 54/0 23/0 31 /0 34/0 15/0 12/o Community Engagement o 0 29% 0 14% 0 0 n=780 64/0 36/0 28/0 14/0 7/o 38. Pickleball courts belong in neighborhood parks where they can be easily accessed General Population 46% 15% 40% 14% n=403 31 /0 15/0 25/0 Community Engagement 43% 19% 24% 47% 027% 0 n=780 20% 10% 39. Pickleball courts belong in commercial or industrial areas where they are far away from homes General Population pn=403 55% 29% 27% 27% 14% 13% 18% Community 60% 33% 27% 30% 13% 0 Engagement n=780 17% 10% 40. If you can think of one, please name a park in Lake Oswego that you most enjoy. (Open)Data provided separately. 41. Are there any areas of Lake Oswego that you feel deserve more or better parks?(Open)Data provided separately. 8 DHM RESEARCH I MIG LAKE OSWEGO PARKS PLANNING SURVEY I OCTOBER 2023 RECREATION PRIORITIES Are you satisfied or dissatisfied with the following? NET Very Somewhat NET Somewhat Very Don't Response category Satisfied satisfied satisfied Dissatisfied dissatisfied dissatisfied know 42. Sport activites General Population o 0 34% 0 13% 0 0 n=403 51 /0 17% 17/0 4/0 32% Community Engagement 54% 21% 33% 18% 12% 6% 28% n=780 43. Dance and fitness activities General Population 34% 12% 22% 13% 11% 2% 0 n=403 53/o Community Engagement 42% 16% 25% 11% 9% 2% 48% n=780 44. Outdoors and nature activities General Population 70% 26% 12% 19% n=403 43/0 10/0 2/0 Community Engagement 75% 29% 46% 10% 9% 0 n=780 1 /0 15% 45. Arts and music activities General Population 68% 32% 36% 13% 10% 3% 19% n=403 Community Engagement 73% 34% 39% 6% 6%° 1% 21% n=780 46. Community and special events General Population 72% 34% 38% 13% 12% 1% ° n=403 15% Community Engagement ° o 42% 0 5% 1% 13% n=780 81 /0 39% 6/0 47. Agriculture-based activities and farmer's market General Population o 0 34% 0 9% 0 0 78/0 44% 11 /0 2% 11 /o n=403 Community Engagement ° o 0 0 5% 1% 0 n=780 82/0 47% 35% 6/0 12% 48. Youth and adult enrichment activities General Population o 0 0 9% 6% 3% 0 n=403 37/0 14% 24% 53% Community Engagement 49% 18% 31% 11% 10% 2% 39% n=780 49. Teen services and activities General Population 22% 9% 13%o 11% 9% 2%0 6 % 0 n=403 7 Community Engagement 29% 12% 17% 7% 5% 1% 64% n=780 9 DHM RESEARCH I MIG LAKE OSWEGO PARKS PLANNING SURVEY I OCTOBER 2023 NET Very Somewhat NET Somewhat Very Don't Response category Satisfied satisfied satisfied Dissatisfied dissatisfied dissatisfied know 50. Inclusive recreation activities General Population 41% 13% 29% 12% 8% 4% 46% n=403 Community Engagement o 0 0 0 6% 0 0 n=780 37/0 15% 22% 9/0 3% 54% 51. Human services for seniors General Population 31% 14% 17% 10% 7% 4% 58% n=403 Community Engagement n=780 40% 21% 19% 6% 4% 1% 54% Are you satisfied or dissatisfied with the following? NET Very Somewhat NET Somewhat Very Don't Response category Satisfied satisfied satisfied Dissatisfied dissatisfied dissatisfied know 52. Recreation activities for pre-school-age kids General Population 26% 10% 16% 13% 10% 3% 0 n=403 61 /o Community Engagement 30% 13% 17% 11% 8% 3% 59% n=780 53. Recreation activities for elementary-age kids General Population pn=403 31% 10% 21% 11% 7% 4% 58% Community Engagement o 16% 23% 11% 10% 0 0 n=780 39/0 1 /0 51 /o 54. Recreation activities for teens General Population 20% 6% 14% 11% 8% 3% 69% n=403 Community Engagement 26% 10% 16% 10% 8% 0 0 n=780 2% 64% 55. Recreation activities for adults General Population 51% 16% 35% 18% 12% 6% 31% n=403 Community Engagement o 19% 0 21% 0 0 0 n=780 54/0 34/0 15% 6% 26/o 56. Recreation activities for older adults(ages 50+) General Population 32% 13% 20% 14% 0 0 0 n=403 9/0 5/0 53/0 Community Engagement 41% 18% 23% 16% 10% 6% 43% n=780 10 DHM RESEARCH I MIG LAKE OSWEGO PARKS PLANNING SURVEY I OCTOBER 2023 How much, if at all, do the following prevent you and your household from participating in Lake Oswego recreation activities such as classes, camps, and events? Great A great Quite a Some/Not Only Not at Don't Response category deal/A lot deal lot at all some all know 58. The distance to travel to recreation activities General Population n=403 6% 3% 3% 80% 27% 53% 14% Community Engagement n=780 8% 3% 6% 82% 23% 60% 9% 59. The cost of recreation activities General Population n=403 14% 6% 8% 68% 30% 38% 17% Community Engagement n=780 12% 5% 7% 76% 26% 50% 12% 60. The times recreation activities are offered do not work for my schedule General Population n=403 27% 9% 18% 51% 25% 26% 21% Community Engagement n=780 22% 7% 15% 63% 32% 30% 15% 61. The types of recreation activities offered aren't things that I am interested in General Population n=403 24% 7% 16% 62% 41% 21% 14% Community Engagement n=780 23% 8% 15% 67% 41% 26% 10% 62. I have physical limitations that are not accommodated by the recreation activities offered General Population n=403 5% 1% 5% 80% 8% 72% 14% Community Engagement n=780 2% 1% 1% 85% 4% 81% 13% 63. Recreation activities are not offered in my language General Population n=403 2% 1% 1% 82% 2% 81% 16% Community Engagement n=780 1% 1% 1% 86% 1% 85% 13% 64. I am not aware of recreation activities General Population n=403 21% 7% 14% 71% 40% 30% 8% Community Engagement n=780 16% 5% 12% 75% 30% 45% 9% 65. What, if any, recreation activities would you like Lake Oswego to provide?(Open)Data provided separately. 66. Would you support or oppose the following: Charging higher recreation fees to fund a financial assistance program that offers low-cost and free recreation activities for low-income people and families? General Community Population Engagement Response category n=403 n=780 NET Support 42% 51% Strongly support 17% 13% Somewhat support 25% 38% NET Oppose 49% 41% Somewhat oppose 21% 20% Strongly oppose 29% 21% Don't know 9% 8% 11 DHM RESEARCH I MIG LAKE OSWEGO PARKS PLANNING SURVEY I OCTOBER 2023 PLANNING AND ENGAGEMENT Lake Oswego wants your opinion about when it is necessary to engage the community in planning and decision-making. For each of the following, indicate if you think it is important or not to engage the community. Very/ Very Somewhat Not too/ Not too Not at all Don't Response category Somewhat important important Not at all important important know 67. When deciding where to put new parks General Population o 0 0 3% 2% 0 n=403 94/0 74% 21 /0 1 /0 2% Community Engagement o 0 0 0 2% 1% 1% n=780 96/0 79/0 17/0 3/0 68. When deciding to make significant improvements to existing parks General Population 90% 54% 36% 7% 6% 1% 3% n=403 Community Engagement 93% 59% 34%o 6% 1% 4% 2% n=780 69. When adding accessibility features to parks, such as paved paths and handicapped parking spaces General Population 58% 25% 3% n=403 32% 40% 27% 13% Community Engagement o 23% 36% 0 26% 0 0 n=780 59/0 39/0 14% 2% 70. When adding lighting to parks General Population p 65% 31% 34% 33% 24% 9% 2% n=403 Community Engagement o 33% 34% 31% 0 0 0 n=780 67/0 19% 12% 2% 71. When scheduling large events at parks General Population 83% 43% 15% ° 40% 12% 3% 3/0 n=403 Community Engagement o 0 0 23% 18% 0 0 n=780 75/0 37/0 38% 5% 2% 72. When adding smaller-scale amenities such as benches and small play equipment General Population 36% 10% 25% 62%° 34% 28% 2% n=403 Community Engagement 24% 6% 18% 75% 42% 33% 2% n=780 73. When replacing existing equipment for safety or routine maintenance reasons General Population pn=403 46% 22% 23% 51% 25% 26% 4% Community Engagement o 0 22% 0 0 0 2% n=780 34/0 12/0 64/0 32% 32% 12 DHM RESEARCH I MIG LAKE OSWEGO PARKS PLANNING SURVEY I OCTOBER 2023 74. Overall, do you think Lake Oswego is doing a good or poor job engaging the community in parks planning and decision-making? General Community Population Engagement Response category n=403 n=780 NET Good 67% 74% Very good 21% 26% Good 46% 47% NET Poor 18% 17% Poor 15% 11% Very poor 4% 7% Don't know 15% 9% FINAL COMMENTS 75. Please share any additional comments you have about Lake Oswego parks and recreation. Data provided separately. 13 DHM RESEARCH I MIG LAKE OSWEGO PARKS PLANNING SURVEY I OCTOBER 2023 DEMOGRAPHICS 76. In what year were you born? General Community Population Engagement Response category n=403 n=780 18-44 31% 24% 45-64 35% 34% 65+ 24% 27% I prefer not to say 9% 15% 77. How do you describe your gender? General Community Population Engagement Response category n=403 n=780 Man 47% 32% Woman 47% 63% Non-binary or gender non- 1% 1% conforming Another way -- -- I prefer not to say 5% 4% 78. Which of the following best describes your race or ethnicity? General Community Population Engagement Response category n=403 n=780 African n=1 n=2 Asian/Pacific Islander 5% 4% Black/African American 1% n=2 Hispanic/Latino/a/x 4% 2% Middle Eastern/North African n=1 1% Native American/American Indian 1% n=3 White/Caucasian 71% 77% Other n=1 1% Don't know n=2 1% I prefer not to say 21% 17% 14 OHM RESEARCH I MIG LAKE OSWEGO PARKS PLANNING SURVEY I OCTOBER 2023 79. Which category best describes your gross household income, before taxes? Remember to include everyone living in your household.Your best estimate will do. General Community Population Engagement Response category n=403 n=780 Less than $25,000 2% 1% $25,000 to less than $50,000 7% 2% $50,000 to less than $75,000 7% 5% $75,000 to less than $100,000 16% 9% $100,000 to less than $150,000 16% 16% $150,000 or more 32% 46% I prefer not to say 19% 22% 80. Zip code General Community Population Engagement Response category n=403 n=780 97034 49% 54% 97035 49% 40% Other -- 7% 81. Do any children under age 18 live in your home? General Community Population Engagement Response category n=403 n=780 Yes 29% 38% No 67% 58% I prefer not to say 4% 3% 82. Does anyone with a disability or limited mobility live in your home? General Community Population Engagement Response category n=403 n=780 Yes 13% 13% No 77% 79% I prefer not to say 10% 8% 15 DHM RESEARCH I MIG LAKE OSWEGO PARKS PLANNING SURVEY I OCTOBER 2023 83. How often do you use Lake Oswego parks? General Community Population Engagement Response category n=403 n=780 Weekly or more 53% 61% A few times a month 28% 27% A few times a year 14% 9% Once a year or less 3% 1% I prefer not to say 2% 2% 84. How often do you participate in Lake Oswego recreation activities? General Community Population Engagement Response category n=403 n=780 Weekly or more 10% 16% A few times a month 11% 17% A few times a year 39% 42% Once a year or less 33% 20% I prefer not to say 7% 5% 85. How often do you attend Lake Oswego recreation events? General Community Population Engagement Response category n=403 n=780 Weekly or more 4% 5% A few times a month 12% 15% A few times a year 50% 57% Once a year or less 29% 19% I prefer not to say 5% 5% 86. Do you currently have a dog? General Community Population Engagement Response category n=403 n=780 Yes 46% 46% No 51% 52% I prefer not to say 3% 2% 16 DHM RESEARCH I MIG LAKE OSWEGO PARKS PLANNING SURVEY I OCTOBER 2023 ATTACHMENT 2 SAFE CLEAN SUSTAINABLE CONNECTED THRIVING 1 .- • s*ems I . - . ,- 4., . 1. A a 4 [ Illf . liPillb 11181; -,.7-:„ir1/4.. . . .,. .. .,. . . . L44, ..., A 14 ..• . . * ' .5r' . 4 A4 ,4 7: .: -- , t 4 V Or Xs � ` J `� II v art• a r4 . F ^ .o • . _ ST- RA-FEGIC _ r:.- F .i' • O FRAMEWORK 4/111',..............._ \G„,,.., LA E O December 2023 - Working Draft PARKS PLAN, 0 2040 Draft Strategic Framework The City of Lake Oswego is updating its long-range Parks, Recreation, and Natural Areas System Plan for the year 2040. The current Plan ("Parks Plan 2025") was adopted in 2012. Much has changed in Lake Oswego since the adoption of Parks Plan 2025, including numerous park and facility upgrades and improvements, construction of new parks and amenities funded by the 2019 Parks Bond, and changing needs and preferences as a result of demographic shifts in the community. While Parks Plan 2025 has served as an important guide over the past decade, it's time to take a fresh look at the parks, facilities, activities, and services that Lake Oswego Parks & Recreation offers. The Parks Plan 2040 process will be guided by input from community members, the Community Advisory Committee (CAC), the Parks, Recreation, and Natural Resources Advisory Board (PRNRAB), and the Lake Oswego City Council. The planning process will provide numerous opportunities for community members to provide their input on the goals, policies, and objectives of the Plan, with a focus on making engagement events equitable and inclusive to all Lake Oswego community members. Ultimately, the Lake Oswego City Council will consider adoption of the final Plan. Parks Plan 2040 Framework This strategic framework will provide guidance for developing and implementing Parks Plan 2040 to ensure that decisions align with the community's vision and priorities. It includes the vision, goals, and objectives for parks, natural areas, recreation facilities, activities, and services. Together, these provide a foundation for system-wide recommendations. More specific improvements and other recommendations will be developed in later phases of the planning process based on community and stakeholder input, advisory board guidance, and a technical analysis of the parks system. This initial working draft provides a starting point to discuss the shared future vision with the community. It is based on outcomes of Phase 1 outreach and analysis, including initial focus group conversations, and meetings with City staff and the PRNRAB, as well as recent or ongoing plans or efforts including the City's Comprehensive Plan, the Climate Action Plan, and diversity, equity, and inclusion initiatives. The intent is to build on and refine this initial draft as community outreach and engagement continues to inform and shape Parks Plan 2040. LAKE OSWEGO PARKS PLAN 2040 12 The framework is organized by one overarching vision, goals, and subsequent objectives that give the community, stakeholders, and decision-makers a clear picture of the desired Lake Oswego parks and recreation system of the future. Vision Summarizes the community's ' Objectives aspirations for parks Provide general and recreation. direction for Recommendations what Lake Implement the Oswego aims to vision and goals achieve. with more specific System-wide and site or measureable specific improvements, actions or projects, and initiatives outcomes. (will be identified later in the panning process) RELATION TO THE CITY'S COMPREHENSIVE PLAN The City developed Parks Plan 2025 to provide citywide guidance for parks and recreation within the framework of the City's current Comprehensive Plan which had a planning period of 2035. Parks Plan 2040 will continue to align with the Comprehensive Plan, while presenting a renewed vision for the parks, trails, and natural areas system in Lake Oswego. Comprehensive Plan Vision In 2035, Lake Oswego is a thriving, sustainable city, meeting the community's needs without compromising the needs of future generations. Our community is recognized for its quality of life, exceptional schools, and excellent local government. Our multi-generational neighborhoods, healthy natural resources, vibrant mixed-use shopping, employment districts, and diverse services and activities are accessible to all. LAKE OSWEGO PARKS PLAN 2040 Draft Vision Elements Based on initial outcomes of the Parks Plan 2040 process, the following elements describe the envisioned future parks and recreation system. Additional involvement and feedback from the community will be used to continue to shape these elements into a single vision statement that will be used to guide plan recommendations. • The City of Lake Oswego provides an inclusive park and recreation system that is enjoyed by all neighborhoods, community members, and visitors. • Parks, natural areas, recreation facilities, activities, events, and services are integral to the fabric and character of the community and provide memorable and enriching experiences, connections, and contribute to a healthy environment. • The interconnected park and recreation system is sustainable and resilient, and supported by collaborative community partnerships. Draft Goals and Objectives The goals and objectives provide system-wide guidance to achieve the community vision. More specific recommendations will be developed and further refined through ongoing community involvement and analysis of needs and opportunities. GOAL 1 : ACCESS TO ESSENTIAL SERVICES Ensure that all residents have equitable access to essential recreation services. a. Strive to provide residents with access to essential services (play for children, exercise and sports, experiencing nature) within a 1/4 mile, or 10-minute walk, of their homes. b. Focus on filling gaps in essential services through improving existing parks and facilities, with an emphasis on meeting the needs of historically underserved populations. c. Prioritize accessibility improvements at parks and facilities that provide essential services to ensure they are inclusive for people of all ages and abilities. d. Prioritize improving trails, pathways, and other walking and biking connections to parks and facilities that provide essential services. GOAL 2: INVEST IN PARKS, NATURAL AREAS, AND RECREATION FACILITIES Invest in the renovation of existing parks and facilities and strengthen the health of natural areas to preserve existing assets. a. Continue to invest in parks, natural areas, and recreation facilities that are unique, interesting, and well-designed to reflect the natural and historical character of the area and contribute to neighborhood and city identity. LAKE OSWEGO PARKS PLAN 2040 14 b. Consider new recreation trends and evolving community needs when replacing aging or deteriorating facilities and amenities to ensure that new investments make the best use of available resources. c. Add new types of facilities or replace aging facilities at existing parks to increase the variety of recreation opportunities and experiences. d. Work with community groups and partner agencies to maximize use of existing athletic fields in the community, recognizing the limited opportunities to provide new fields. e. Provide new innovative play opportunities, including inclusive play, nature play, and sensory play elements. f. Protect and restore historic sites in parks and natural areas for public enjoyment. g. Continue to activate parks and facilities through activities, events, and services to improve community health, increase community cohesiveness, enhance social equity, and support economic development. h. Continue to incorporate public art into parks, natural areas, and recreation facilities. GOAL 3: SERVE ALL AGES AND ABILITIES Create unique and diverse recreation facilities, programs, and parks that serve people of all ages, abilities, and backgrounds. a. Continue to implement the City's ADA Transition Plan to prioritize ADA improvements throughout the system of parks, natural areas, and recreation facilities. b. Make parks, natural areas, and recreation facilities inclusive for all members of the community, with an emphasis on populations that have been historically marginalized or underserved. c. Incorporate universal design principles to ensure parks, facilities, and programs are accessible to people of all ages and abilities. d. Improve the availability of information on the City's website about amenities and accessibility features at parks, natural areas, and recreation facilities to better serve people with disabilities and the general public. e. Continue to provide year-round recreation activities, events, and services offered at a variety of times, locations, and formats to appeal to people of diverse ages, abilities, interests, cultures, socioeconomic backgrounds, and education levels, and identify strategies to reduce barriers to access. GOAL 4: STEWARDSHIP, MAINTENANCE, AND OPERATIONS Maintain and operate parks and natural areas to ensure public safety, provide appropriate public access, protect ecological function, and provide recreation opportunities that enhance the City's high quality of life. LAKE OSWEGO PARKS PLAN 2040 15 a. Dedicate sufficient funding, staffing, and other resources to ensure existing parks and facilities continue to be well-maintained. b. Dedicate sufficient funding, staffing, and other resources to ensure that natural areas continue to be managed consistent with the recommendations in the Natural Areas Habitat Management Plan. c. Plan for the replacement of aging or deteriorating facilities and amenities in annual capital improvement planning, operational budgets, and work programs. d. Consider the long-term management, operations, and maintenance needs of new projects, and dedicate adequate funding to ensure appropriate maintenance and staffing levels. e. Maximize and leverage operational funds through partnerships; pursuit of grant funds; volunteer engagement; management agreements; and other funding opportunities. f. Work to ensure that future efforts to acquire new land for parks or natural areas includes a funding source to support stewardship and maintenance costs. g. Continue to incorporate management plans to provide direction for the maintenance and stewardship of parks and facilities, integrating current targets outlined in initiatives like the Sustainability and Climate Action Plan, Urban and Community Forest Plan, Habitat Enhancement Program, and others. h. Continue working to remove invasive plant species and plant native species in City parks and natural areas to allow the natural habitat to flourish. GOAL 5: A SUSTAINABLE AND RESILIENT SYSTEM Provide resilient and sustainable parks, trails, and natural areas. a. Implement measures to help parks, natural areas, and recreation facilities withstand and recover from climate related impacts, including those identified in the City's Sustainability and Climate Action Plan. b. Continue to preserve the urban tree canopy by implementing practices and policies from the City's Urban & Community Forestry Plan, where applicable. c. Implement the commitments of Bee City USA by incorporating them into maintenance and operations practices, Department policies, and recreation activities. d. Prioritize recreation activities and events that support a sustainable community such as environmental education, community gardens, and the pollinator celebration. e. Design existing and new parks and recreation facilities for resilience to the impacts of climate change. f. Use locally adapted native species for landscaping, natural area restoration, rehabilitation, and erosion control wherever feasible. LAKE OSWEGO PARKS PLAN 2040 16 Maintain parks, trails, and natural areas in a manner that supports wildfire fuel reduction and implement best management practices for parks, trails, and natural areas in the Wildland Urban Interface (WUI). g. Stabilize and restore natural areas and stream corridors within parks and natural areas to enhance wildlife habitat, maintain water and air quality, support ecological function, and improve the environmental health of the city. GOAL 6: A CONNECTED SYSTEM Prioritize trail connections that support recreation and active transportation, connecting parks and natural areas with neighborhoods and other City destinations. a. Improve trails and pathways in parks and natural areas to ensure safety, accessibility and connectivity to neighborhoods, schools and business districts for all ages and abilities. b. Coordinate with other City departments on the Pathways Program and advocate for pathway projects that connect neighborhoods to parks, natural areas, and recreation facilities. c. Coordinate with the Lake Oswego School District to incorporate pathways and trails in parks and natural areas into Safe Routes to School programming. d. Provide park identification and wayfinding signage, and provide park directional and distance signage along longer trails segments where appropriate. e. Work with regional partner agencies and neighboring communities to plan, design, and develop regional trails. f. Implement Architectural Barriers Act (ABA) recommendations for trail improvements in parks and natural areas. g. Prioritize walking and biking connections to and along public waterways. GOAL 7: COMMUNITY PARNTERSHIPS AND ENGAGEMENT Collaborate with a full range of community members and stakeholders to enhance Lake Oswego's parks, natural areas, and recreation opportunities. a. Continue to coordinate with other City departments, advisory boards, and elected leaders on Parks & Recreation Department initiatives and projects. b. Continue to develop a strong and organized volunteer and stewardship program that builds advocacy and support for the City's park and recreation system. c. Continue to strengthen City relationships with the County, Metro, neighboring cities, the Oregon Department of Parks and Recreation, Watershed Councils, and other local and regional agencies that own and manage resources in and around Lake Oswego. LAKE OSWEGO PARKS PLAN 2040 17 d. Collaborate with Lake Oswego School District to enhance the community's use of School District facilities for recreation during appropriate times. e. Develop and implement strategies to ensure equitable and effective communication and collaboration with community groups and local advocacy organizations, and engage historically underserved or marginalized populations in local decision-making. f. Continue to work with partner agencies, neighboring jurisdictions, and the public to develop new and creative funding sources and other strategies to build and support the park and recreation system. g. Continue to enhance communications to engage and share information with Lake Oswego residents of all ages and abilities. h. Involve the community in planning for new parks, facilities, activities and projects to ensure local needs are met by future investments. i. Empower community members to collaborate on improving recreation activities and services by expanding the Customer Excellence program. LAKE OSWEGO PARKS PLAN 2040 18 ATTACHMENT 3 SAFE CLEAN SUSTAINABLE CONNECTED THRIVING all" 4 fi i Y 4:17* .4 .. . . ,,,.. .±. :. „,..„..., . . .. 4 .., .„.. . 4 • 11114.1 1 4114:: . ' sii 1. 4 111:4. ° • ,P ' • • Ifitdell.:-' 116.e .1 11 AV NIP . ' f � � - , c� .» O-ii -14 s - Sr-- J T 1ti o I 1� p --, • ,0,EG,,, 1 rie 41..EP°I h-.g lai ii mil a I.... LAO Community Profile & State of the System PARKS PLANE , 0 2040 Lake Oswego Parks Plan 2040 Community Profile & State of the System The City of Lake Oswego is looking to the future and updating its long-range Parks, Recreation, and Natural Areas System Plan (Parks There are 6 sections Plan 2040). Parks Plan 2040 willprovide a vision, included in this summary goals, and strategies for the continued enhancement of this system over the and 2 appendices: next 15 years. It will address system-wide needs, identify specific improvements to park and recreation facilities and activities, and 1 Background outline an updated set of goals and policies that provide guidance on future investments, projects, and programs built on community 2 Setting and Context priorities and needs. Figure 1 provides a brief overview of the overall process for Parks Plan 2040. 3 Community Profile This summary presents key findings from the first phase of the planning process and provides a foundation of information for Parks 4 Parks and Facilities Plan 2040. Phase 1 included a kickoff meeting with the City and tour of the park system, a review of plans and policies, and an inventory 5 Recreation Programs, of existing facilities, recreational programs, and activities offered by Services,and Events the City. Findings within this summary are based on observations from the consultant team, recent data, and information from several of the City of Lake Oswego's previously completed planning efforts, 6 Key Observations and input from City staff. APPENDIX 1: Site Tour& PARKS PLAN 2025 ACCOMPLISHMENTS Kickoff Summary Lake Oswego's current system plan (Parks Plan 2025)was adopted in 2012 and outlines a vision for the City's park and recreation system APPENDIX 2: Park, through the year 2025. Notably, Parks Plan 2025 guided the delivery Recreation,and Open of numerous park and facility upgrades, as well as the construction Space Property Inventory of 57.8 acres of new developed parks funded by the passage of a local bond measure in 2019, totaling$56 million in improvements. Specific accomplishments and completion dates include: Figure 1: Parks Plan 2040 Process ,a, •,,e) •h i. • �'�` EXISTING CONDITIONS VISION,GOAL NEEDS ASSESSMENT& IMPLEMENTATION PLAN DEVELOPMENT ASSESSMENT AND OBJECTIVE RECOMMENDATIONS AND ACTION PLAN AND ADOPTION JUNE-AUGUST 2023 SEPTEMBER- OCTOBER 2023- MARCH-JULY 2024 JULY 2024- NOVEMBER 2023 MARCH 2024 FEBRUARY 2025 -Kickoff Meeting Strategic -Parks and -Systemwide 1 -Draft Plan and Site VisitI Framework Programming Recommendations Plan Review -Inventory -Focus Groups Analyses -Projects and -Final Plan -Community -CAC Meetings -Parks System Implementation -CAC Meetings Profile and State of -PRNRAB Meetings Evaluation Strategies -PRNAB Meetings the System -City Council -CAC Meetings -CAC Meetings -City Council Briefing Briefing -PRNAB Meetings -PRNAB Meetings -Survey 1 -City Council -City Council -Community Event Briefing Briefing -Community Event LAKE OSWEGO PARKS PLAN 2040 12 New Parks and Facilities • Quarry Bike Park at East Waluga Park(March 2019) • Iron Mountain Park(February 2019) • Woodmont Natural Park(February 2019) Major Improvements III' • Accessible restrooms at George Rogers Park and East Waluga Park(November 2021) 5 , ' r *• • Trail improvements and bridge replacement at Roehr Park(March 2019) Woodmont +r • Lake Oswego Swim Park renovation (March 2021) Natural nark • Water Sport Center dock replacement(February 2022) • Renovation of the Adult Community Center(March i 1 2022) • Renovation of the Indoor Tennis Center(January 2023) ., • Replacement of the George Rogers Park lower picnic shelter(expected completion in 2023) , ? In-Progress Projects , • Rassekh Park, a new community park designed to include a multi-purpose sports field, restrooms,a maintenance building, parking,walking trails, a � " _ covered picnic shelter and play area,a protected s f natural creek corridor,and a 10,000 SF skatepark —t #4. • (expected completion of Phase I in summer 2024) 444 , a ,; .... • Lake Oswego Municipal Golf Course Renovation, . including the design and construction of a new 9-hole Executive Golf Course, renovation and extension of the ••, ,' #4- . ' - existing driving range, construction of a new related r ; - ,, golf course maintenance facility,and renovation of the - former clubhouse building for additional programming ,'slh, ll ' x { Adult Communay G and community space as part of future recreation Center center programming(expected completion in fall 2024) _ �sd•..,P • ' • Lake Oswego Recreation and Aquatics Center,funded ,ps jointly by the City of Lake Oswego and the Lake Oswego School District, including a 12 lane competitive pool,a 4,500 square-foot recreational pool with three additional lanes for lap swimming,significant weight,and cardio area,a 7,250 square foot gym that will equip all types of activities and league play, locker rooms, multi-purpose group fitness rooms to hold education and outreach programs, and host events,along with a front desk for centralized check-in, including golf,scheduling and office space for staff(expected completion in fall 2024) SETTING AND CONTEXT The City of Lake Oswego is located approximately 8 miles south of Portland in western Clackamas County. According to Portland State University Population Research Center estimates, Lake Oswego has a current population of approximately 41,500.The City is bounded by the City of Portland and unincorporated Multnomah County to the north,the City of Milwaukie and unincorporated Clackamas County across the Willamette River to the east, West Linn and unincorporated Clackamas County to the LAKE OSWEGO PARKS PLAN 2040 13 south, and the cities of Tigard and Tualatin to the west (Figure 2). Lake Oswego is also part of the Oregon Metro regional government. Figure 2: Regional Context Portland Beaverton Milwaukie Lake Oswego o5, o Lok Tualatin West Linn Sherwood Oregon City A Prior to European settlement,the City of Lake Oswego was home to the Clackamas Indigenous People who lived,traded, and navigated the land and surrounding waters. Many of the original indigenous inhabitants died from disease brought by European settlers and French fur trappers.Those that remained ceded their territory to the Federal Government in 1855 and were moved to the Grand Ronde Reservation in nearby Yamhill County. The City of Lake Oswego was founded in 1847 and became Oregon's first iron ore town. In the late nineteenth century, numerous canals were built expanding the lake and allowing connections to the Tualatin River. Following national trends for outdoor recreation in the early 1920s,the city was branded as a lake resort prompting future development around the entirety of Oswego Lake. Land Use and Development Patterns Today, Lake Oswego is primarily a residential community, with housing plats that date back to the late 19th century. Areas of commercial development and light manufacturing are located at the west and east ends of the City with small neighborhood commercial districts dispersed throughout. Commercial areas include the city's downtown, located east of Oswego Lake adjacent to the Willamette River and Highway 43, and in Lake Grove adjacent to the 1-5 corridor along Kruse Way and Boones Ferry Road. A variety of topographic features, natural features, and other factors impact the future development of parks and recreation facilities in Lake Oswego, including the following: LAKE OSWEGO PARKS PLAN 2040 14 • There is a limited supply of remaining buildable land both for new development as well as for parks within the existing city limits. • Steep slopes, stream corridors, Oswego Lake, and other natural features provide barriers to access to parks for pedestrians and bicyclists throughout the City. • For the most part, major transportation facilities do not create significant barriers to accessing park and recreation facilities, and generally enhance access to them (e.g., Interstate 5, Boones Ferry Road, Iron Mountain Boulevard, Kruse Way). However, Highway 43 lacks pedestrian crossings north of B Avenue and south of McVey Avenue,which creates a barrier for pedestrians accessing parks and facilities located east of the highway adjacent to the Willamette River. • In the south part of town, a 2023 study of the McVey-Stafford Corridor found that McVey Avenue is a major barrier for pedestrians and bicycles trying to access other parts of town; in particular it acts as a barrier for those trying to get to George Rogers Park, Freepons Park, and Hallinan Woods. Although the majority of the City's parks and recreation facilities are within the city limits and the Urban Growth Boundary (UGB), a large portion of the Luscher area is located outside of the UGB within unincorporated Clackamas : County. According to the Lake Oswego Housing • `�'' ..-' . Needs Analysis conducted in 2023,there are limited buildable lands available within the UGB to . meet future housing needs. Land development � constraints will need to be considered in future phases of this project when thinking about how • the City will meet the park and recreation needs .. .': ..• ° of future residents who may live in future new Luscher Farm areas of the city. COMMUNITY PROFILE Demographic conditions and trends of a community play a major role in planning for a city's park and recreation system.This section outlines elements of Lake Oswego's demographics, highlighting several key indicators that will influence the recommendations of Parks Plan 2040. Population Growth Since 2000, Lake Oswego has experienced modest growth, growing by nearly 18% in 23 years, or less than 1% per year.This 23-year growth rate is significant, but lower than the county and state averages of 26%and 25% respectively during this same period (Table 1). Other cities in the county such as West Linn and Oregon City grew by 23%and 46% respectively, while Portland's population grew by an estimated 19% during this period (Lake Oswego Housing Needs Analysis Report). Table 1:23-Year Population Growth(City,County,and State) %Change 2023 %Change Population 2000 2010 2000-2010 (Estimate) 2000-2023 City of Lake Oswego 35,278 36,619 4% 41,550 18% LAKE OSWEGO PARKS PLAN 2040 15 Clackamas County 338,391 375,992 11% 432,390 26% State of Oregon 3,421,399 3,831,074 12% 4,329,114 25% Source:Census,PSU Population Research Center Future population estimates show a relatively modest increase in population over the next 20 years (Table 2).The future population of Lake Oswego is expected to increase by 1.4%, with an additional 583 residents by 2045 (Table 2). This modest growth rate could be partially attributed to the small quantity of buildable land remaining in the City, as well as other demographic trends in the City and region. Table 2: Population Forecast, Lake Oswego UGB Population 2000 2045 %Change City of Lake Oswego 35,278 42,133 19% Clackamas County 338,391 593,665 75% Source:Lake Oswego Housing Needs Analysis Report, US Census Age A vibrant and equitable park and recreation system offers opportunities for all age groups, such as spaces to learn and play for young children, safe places for teens, activities for older adults, and cross- generational spaces to bring people together. As Figure 3 shows, there is a general trend for middle age and young cohorts to fall as share of total population during the last 20 years,while older cohorts have grown in share.This is in keeping with the national trend caused by the aging Baby Boom generation, falling birth rates, and more people choosing to live alone. Compared to state and national averages, Lake Oswego has a similar share of households with children (Figure 4). However, at 21%, the share of population over 65 is higher than the state and national figures (Figure 4). Overall, Lake Oswego has an older population than the county,with a similar share of children, but a smaller share of those aged 25 to 44 years.These trends are expected to continue in the coming years.The needs of these age groups specific to Lake Oswego will be explored in future phases of the project. LAKE OSWEGO PARKS PLAN 2040 I 6 Figure 3:Age Cohort Trends,2000-2021(Lake Oswego) 25% Lake Oswego(2000) o N •Lake Oswego(2021) 20% `'' o — w ^ o I o Clack.Co.(2021) t N 15% d o d o v m o ti --I a . rl I 10% .I O1 . p o 5% 4 a e N N 0% yyAea�s tiaaea`� �aaea�e aaaea�e yaaea�e �a ease �a ea�a �a eate Je, aet ,�o ,�o ,`o �o do do do �y .) ,y5 1, n,, a`� by �y 1� Figure 4:Share of Households with Children/Population over 65 Years(Lake Oswego) Share of Households with Children Share of Population Over65 Years 40% 40% 31% 31% 30% 28% 30% 21% 20% 20% 18% 16% 10% 10% 0% - 0% Lake Oswego Oregon USA Lake Oswego Oregon USA Source:Lake Oswego Housing Needs Analysis Report, US Census Racial and Ethnicity Characteristics Like different age groups, considering unique cultural, ethnic, and language characteristics is essential to fostering a vibrant parks and recreation system that meets diverse community needs.Although it is still less racially diverse than the state or region, Figure 5 shows that Lake Oswego's community grew more diverse between 2010 and 2020,with the population's white (non-Hispanic) share falling from 90%to 80%. Source:Lake Oswego Housing Needs Analysis Report, US Census LAKE OSWEGO PARKS PLAN 2040 17 Figure 5: Racial and Ethnic Breakdown and Trends,2010-2020(Lake Oswego) 100% Share of Population by Race O •Lake Oswego(2010) oo 80% •Lake Oswego(2020) 60% •Clackamas Co. 40% Oregon 20% c c cocg c oo 0 0% �— O Mm - ME --. co c -0 co v 2 0 co c > m 1 u c U7, c 17, cc U Qc co ra N V U (p O o p 2 p N Y 'ry u aL+ p Y ai m p 3 u T E c ma QQ xa ~ a" m p 0 N Source:Lake Oswego Housing Needs Analysis Report, US Census People Experiencing a Disability Equitable access regardless of ability is essential to creating a successful parks and recreation system. According to Census data,an estimated 8%of the population of Lake Oswego, or 3,140 people, report having some form of a disability.This is lower than the county and statewide average rates of 12%and 14% respectively. Older residents are more likely to report a disability, including nearly 20%of those over 65 years(Lake Oswego Housing Needs Analysis Report). It is important to note that there are likely more disabled residents than reflected in this data due to a lack of reporting by younger populations and undercounting of vulnerable populations within Census data. Income and Affordability Income and affordability are additional key considerations that influence park and recreation participation among other factors. Lake Oswego is one of the most affluent communities in the Portland metropolitan area and in Oregon. In 2023, median household income was estimated to be$123,000 which is nearly 40% higher than the Clackamas County median of$88,500, and 75% higher than the statewide median of$70,000 (Lake Oswego Housing Needs Analysis Report).The Lake Oswego poverty rate of 4% is well below both the State and County rates of 9%and 17% respectively(Lake Oswego Housing Needs Analysis Report).As for affordability, renters have disproportionately lower income relative to homeowners.Approximately 50%of renters in the City pay 30%or more of their household income on rent(Figure 7). Public parks provide a low-cost recreation option and are therefore especially important in cost burdened areas. In addition,these households have limited resources for other activities, making activities that require fees or other costs of participation potentially cost-prohibitive to them. LAKE OSWEGO PARKS PLAN 2040 18 Figure 6: Income Trends,2000-2023(Lake Oswego) PER CAPITA AND MEDIAN HOUSEHOLD INCOME 2000 2010 Growth 2023 Growth (Census) (Census) 00-10 (Proj.) 10-23 Per Capita($) $42,166 $53,652 27% $74,600 39% Median HH($) $71,597 $84,186 18% $123,300 46% SOURCE:Census,Metro Consolidated Forecast,PSU Population Research Center,and Johnson Economics Census Tables:DP-1(2000,2010);DP-3(2000);S1901;S19301 Figure 7: Percentage of Household Income Spent on Gross Rent,Lake Oswego Renter Households 35% 30% 29% 25% - 25% 22% a, 20% 0 15% 14% aoi 10% 7% ea H 5% 3% ■ 0% `y0�° o°�° o�° o§°�° °A° emote oc yp \° \° D), olo %of Income to Gross Rent Source:Lake Oswego Housing Needs Analysis Report, US Census PARKS AND FACILITIES Lake Oswego residents have access to a variety of recreation spaces.The City of Lake Oswego owns over 630 acres of land in its dedicated park, recreation, and open space system, including 39 parks and natural areas,six recreation facilities, and three trail corridors. Of this land, approximately 250 acres are developed with amenities,facilities, and trails, providing places to play, exercise, and gather; over 350 acres are natural areas providing access for community members to experience nature; and nearly 40 acres are undeveloped open spaces that provide green buffers for neighborhoods and preserve natural resources and urban tree canopy. Park Inventory Figure 8 shows the location of existing parks and recreation facilities in Lake Oswego. Future phases of the project will include a more detailed assessment of the distribution of parks and recreation facilities, with a particular focus on equity. Table 3 and Table 4 summarize the system inventory of dedicated City park lands and other public land respectively. LAKE OSWEGO PARKS PLAN 2040 19 Table 3:City Park and Recreation Lands by Classification Classification Sites Acres Examples Local Developed Park 5 3.7 Rossman Park,Westridge Park ' Local Hybrid Park 6 8.9 Glenmorrie Park,Southwood Park Local Natural Park 9 42.7 Hallinan Woods, Pennington Park City-Wide Developed Park 3 2.5 Westlake Park, Millennium Plaza City-Wide Hybrid Park 12 59.7 George Rogers Park, East Waluga Park City-Wide Natural Park 8 204.6 Bryant Woods Nature Park,Cook's Butte Developed Special Purpose Site 3 41.9 Indoor Tennis Center, Municipal Golf Course ' Hybrid Special Purpose Site 4 9.2 _ Adult Community Center, Iron Workers Cottage Natural Special Purpose Site 2 0.86 Campbell Native Gardens, Bergis Nature Preserve TOTAL — 11.3 _.._..,_. Jraft Inventory of Existing Facilities Table 4:Other Public Lands by Classification Classification Sites Acres Example Other Public Open Space 32 22.3 Lily Bay Natural Area, Maple Street Open Space Other Public City Property 7 12.5 City Hall, Maintenance Center Source:Draft Inventory of Existing Facilities LAKE OSWEGO PARKS PLAN 2040 110 Figure 8: Lake Oswego Existing Parks and Facilities i r 1r,d,FPNEUSN51 ' Portland yip s;;e f ,a i wQ°e Puck. -" Suva:wood — r xom.n P nkIL --2 i� v�f—lH PiP Con Hid'!" id P-arkWk4 a.) ® J t� �15: Tr k�` 3 1I�I i�ao,�xoa _ s l - Stafford NV nl ere, ¢ � �� —tivaadmaai e' <- ��ti affGrat r a —S 7i,and et e -,qr .Y Park 7 f (� Park aR.�f r1�.� o i i''' /Z�J .r� l ke - n b rJ .J !I Arein dult V JI /1 Community ��/ Tigard Park i ✓ �"�C Center s ❑ 'vc, liennr w�xrav cwo no Roesman T';'_� Cente. park Park Mdwaukic -1 yr , FatOr d8 r :` I p ': MEADOWS • M 11 { Pluz6 ak '' I `__ dc1 Pa el MZYa'9 P' ' "'� PI o f arlle S.&own n�.. iJ- 7�� 1 rr or Spark Center (711,7W � Wal 4, d'' lake OsweGo i y P Perk Swim Pork (:eur�R gers LJf2 i.,neRO veuwR�, 5 li i' r J,11-1.' \� ±J 46 �l Htllivaa wunis vo Waaerkl \ \ 1a tIr Greelttee �frrptt, all''''''' " wrr � a Pak Aspen 'Park ° a e +� © r ' 4—r j 1 e. S° & —[r=l Glepp s o J J �� L a sk ' a - -r ar'" Butte red �— i —� �� 4 ..�arge Parki Lusder Farm Bock CO � 'm ''7 West Linn d� er t Zl i I kaglrrn RPrrk I S eP` �< P _ - 5 ru,p Slope Tualatin s.iexe.xc Canal Asses ,1,r,RL oper<Spae R�rkRr„OR Rivergrave are - x,ac r River Poet Pa .. ..� iikri gmCity of Lake Oswepo Recreation City Parks and Natural Areas * Facilities ""Trails and Pathways Water Bodies I Schools I I Boundary LAKE OSWEGO PARKS PLAN 2040 Park Classifications from Parks Plan 2025 Parks are classified by type to evaluate park service and strategically invest in the different park experiences desired in a community. Parks Plan 2025 classified Lake Oswego's parks both according to their size and function (scale), as well as to their level of development (character).This forms a tiered park classification system that helps determine the types of recreation opportunities that are compatible with these sites. Lake Oswego's park and recreation sites are classified into three categories according to their scale: A. 1 1 ��► CM► City-Wide Parks Local Parks Special-Purpose 26 Sites 19 Sites 8 Sites City-Wide Parks City-wide parks provide recreation facilities and natural features that serve the entire city.These typically larger parks generally support group gatherings and provide a greater variety of recreation facilities, such as play areas, sports fields,sports courts, picnic shelters, event space, and trails. Most contain significant natural features, such as river access or forested areas. City-wide parks must have adequate amenities, such as access to parking and restrooms,to support users coming from other areas of the community.As the predominant park type in Lake Oswego, city- wide parks make up a total of 491 acres or 83 percent of the total acreage of the dedicated park system. -r 1 4' t-1 em s s . g u • s. George Rogers Pork—26.1 Acres Foothills Park—10 Acres LAKE OSWEGO PARKS PLAN 2040 112 Local Parks A local park is intended primarily for the enjoyment of -' nearby neighbors within a short walk or bike ride. ' -.7, ,_. ` , .� These parks often include traditional recreation 4 - -' ;, TT" amenities—such as playgrounds, sport courts, and - - open turf play areas. However, a local park may also be � _ a small natural area that provides relief from urban IN 1 1ir "Ili :a - �. development and contributes to neighborhood4 character.These natural areas may also provide +' outdoor recreation opportunities for nearby residents. .,o1146- ^,, ;_ As the building block of the park system, local parks Westridge Park—2.2Acres offer opportunities to reflect the character of their neighborhood and build community. Local parks make up 51 acres or 9 percent of the total dedicated park system. Special Purpose Sites Within the Lake Oswego park system, several sites are almost completely focused on a single use. Known as special purpose sites, these properties often were purchased or designated for this particular purpose or were acquired to take advantage of a unique feature, such as swimming access. Special purpose sites may include stand-alone facilities such as the senior center, aquatic or water sports facilities, golf courses, skate parks,tennis centers, historic buildings, and walking paths and/or trailheads.These specialized facilities appeal to a citywide audience, drawing users from throughout the community. Some of these sites also require specialized management strategies.This category totals 51 acres or 9 percent of the total dedicated park system.' � s f°3471,..-xw-::.74",$'`, -"' ' ';,.1- .-'..- `..-_,..:2,-_,Hri"--*:.' ' ---- _ L _ _ __,_,-- _, f 1pi $ .-off MILL rr Lake Oswego Swim Park—0.3 Acres Lake Oswego Indoor Tennis Center—2.0 Acres LAKE OSWEGO PARKS PLAN 2040 113 In addition to classification, Parks Plan 2025 also defines parks by their character: Developed Developed parks are designed and developed to r; � • accommodate more traditional park and recreation • uses. Sites tend to be manicured in character, with ;4 ` • mowed lawns, paved pathways, and landscaping as ux � 4 �/ Y 3gf�'3, well as manufactured play equipment and active use ' - facilities. While some natural resources may be { present, recreational use is the primary purpose of these sites.This category totals 62 acres or 10 percent - of the total dedicated park system. , y 'm Hybrid Hybrid parks combine developed parks with natural Millennium Plaza Park-2.OAcres park features to create a dual purpose of providing recreation experiences and protecting natural resources. Developed and natural features can be either integrated or side-by-side, as noted below. Integrated Character:An integrated hybrid park is designed to harmonize developed features with natural elements, creating a blended setting throughout the park. Examples include nature play areas, trails with seating, and disc golf courses to name a few. Side-by-Side Character: A side-by-side hybrid park is designed to separate natural areas from developed park features, creating two distinct settings within one park. For example, a side-by-side park may provide developed play equipment, sports fields, and parking, beside a wooded setting. This category totals 302 acres or 51 percent of the total dedicated park system. rt it ° - �per- .• �� pr � m Th LAKE OSWEGO PARKS PLAN 2040 114 Natural Natural parks are dedicated to protecting 9N I ts native habitat, environmental resources, and ecological functions, such as stormwater ` :St ' management.They may provide recreational K � � opportunities to be in nature, preserve scenic 5 or historic resources, and provide green corridors for trails and greenways.This X\ 444ir '" category totals 230 acres or 39 percent of the ' "'bit" total dedicated park system. , � Other Public Land 111 $ Beyond city park lands, the system also includes nearly 35 acres of other public lands that may support recreation and open space in Lake Oswego.These include 22 acres of public Bryant Woods Nature Park—16.7 Acres open space and nearly 13 acres of other public city-owned property. • Public Open Space: Forty public open spaces owned and/or maintained by the Lake Oswego Parks&l Recreation are included in this category. Many of these sites are small, and generally have a low recreation value due to access, condition, or location all limiting these sites as a park or natural area. • Other City-Owned Property:The City also owns and manages additional buildings and public spaces that are noted in this category, such as City Hall,the Lake Oswego Public Library, and Lake Oswego Fire Department fire stations. Many of these properties already provide some level of public space, and some could potentially support future parks and recreation activities, if space were available. Some city facilities are already co-located with parks, such as the Westlake Fire Station with Westlake Park. Others, like City Hall, are occasionally the site of community or special events. In addition,the Public Works Department maintains several reservoirs, as well as open spaces for managing stormwater runoff and to support water delivery. In addition to City-owned lands, the Lake Oswego School District owns and operates educational facilities at 11 sites throughout the city. While these facilities are not open to the public for recreational use during school hours or while other District-organized programs are in session,they are available for community use during other times. Many of the play areas and athletic facilities at local schools function similar to local developed parks, providing access to recreation and exercise opportunities close to homes.The acreage associated with these sites is not counted in the City's park and recreation inventory, but these facilities represent important shared resources for residents and students. Trails Lake Oswego Parks& Recreation provides approximately 28 miles of local trails and pathways.Trails and pathways located within the city's parks and natural areas are typically managed by the Parks & Recreation Department and are intended primarily for recreational use,though they do serve to enhance non-motorized transportation connectivity. Pathways adjacent to roadways (e.g., shared-use paths) and other small path segments connecting between roadways are primarily managed by the Engineering Department as transportation facilities. LAKE OSWEGO PARKS PLAN 2040 115 Recreation Facilities and Amenities Lake Oswego's parks offer a range of recreation amenities to support sports/athletics, outdoor recreation, specialized uses, PARK AMENITIES and connections to nature. Parks also include amenities such as seating areas, picnic shelters, and restrooms that support 8 Baseball/Softball Fields park functionality and user comfort.The figure to the right 3 Basketball Courts summarizes key facilities and amenities in City parks. City-wide parks are typically larger in scale and rich with sports facilities, 7 Soccer Fields picnic shelters for community gatherings, and play structures 9 Tennis Courts among other facility types. Local parks are typically smaller in 2 Bike Skills Park scale and amenities are typically limited to play structures, 5 Off-Leash Dog Areas open spaces, and natural areas. 9 Picnic Shelters The system also provides a number of staffed recreation 90 Picnic Tables facilities, offering a range of year-round activities and services, 19 Play Structures including: 30 Restrooms • Adult Community Center:This recently-renovated 12,974 square foot multi-purpose facility located at Fitness Equipment at 2 sites the northeastern edge of the City supports recreation, education, and social services programs for adults and Water Access at 7 sites seniors (ages 50+) in Lake Oswego. Interpretive Features at 4 sites • LO Teen Lounge: Located at Christ Church Episcopal Parish,the LO Teen Lounge hosts a variety of teen public Art at 7 sites programs and activities including classes, clubs,teen events,field trips, and Youth Action Council meetings. The Lounge has been open since 2007. • Indoor Tennis Center:This recently-renovated . 28,288 square foot indoor tennis facility . includes four courts, restrooms, staff offices, a lunch and meeting room, and an upstairs viewing area. • • Luscher Farm: Luscher Farm includes a variety of facilities to encourage recreation and support agricultural programming relating to local food and organic plant production.The site includes a historic farmhouse and barn, Teen Lounge,Christ Church Episcopal Parish community garden plots,trails, demonstration gardens, Community Supported Agriculture fields, a children's garden, and the Friends of Rogerson Clematis Collection garden. • Public Golf Course:The Lake Oswego Public Golf Course was previously an 18- Hole, par-3 course,with a 17-stall driving range, and a 4,650 square foot clubhouse with pro-shop and cafe. Currently,the Golf Course is being redesigned to include a new 9-hole Executive Golf Course, LAKE OSWEGO PARKS PLAN 2040 116 renovate the existing driving range, and construct a new related golf course maintenance facility.The course has been closed during construction and is expected to re-open in late 2024. • Water Sports Center:The Charlie S. Brown Water Sports Center, accessible via the Willamette River Greenway Trail south of Roehr Park, is owned by the City of Lake Oswego and operated via a partnership with Lake Oswego Community Rowing, a private, non-profit organization. The 2,636 square foot facility was designed specifically to store rowing shells and to operate as a public rowing facility. • Coming soon!Lake Oswego Recreation and Aquatic Center: Expected to open in late 2024,this new facility will provide a 12-lane competitive swimming pool, a 4,500 square-foot recreational pool with three additional lanes for lap swimming, a weights and cardio area, a 7,250 square foot gymnasium that will equip all types of activities and league play, locker rooms, multi- purpose group fitness rooms to hold education and outreach programs, and host events, along with a front desk for centralized check-in, including golf, scheduling and office space for staff. PROGRAMS AND ACTIVITIES Lake Oswego offers a variety of year-round activities for people of all ages including art, music, sports,fitness&wellness,teen PROGRAMMING KEY programs, and community-wide events. Table 5 summarizes the FACTS programs offered by the City sorted by age served and season available. Recreation Lake Oswego's annual Fact Book includes several metrics related 1 100 Programs to recreation program participation. In 2022,the City offered over 1,100 programs and served over 20,000 participants of all ages. Historically across the country,teen programming has been a challenging area for many agencies. Lake Oswego appears to excel 22,000 Participants in this area, offering a wide variety of options for youth in grades 6-12 across its program service areas. In 2022,the Teen Lounge, located inside of the Christ Church Episcopal Parish (CCP) (one of Youth and Teen the City's satellite offices/program locations) saw over 4,000 visitors. Additionally,teens brought in over 4,000 volunteer hours Programming between the Teen Service Corps, the Jr. Camp Counselor program, /� and the Youth Action Council. 4,000 Teen Lounge Visitors The City of Lake Oswego also offers a multitude of programs, services, and community events through the Adult Community Center(ACC) and its various parks and outdoor spaces. l Volunteers At the ACC residents can engage in social activities like the Congregate Lunch program, Bridge, Conversational Spanish, and Day and Overnight trips.They can also attend programs designed to provide resources and services for overall well-being like Meals on Wheels, the Living Well Talk Series, and info sessions that focus on relationships, mental health,fitness, and financial planning. In 2022,the ACC offered over 1,000 programs and served over 20,000 participants. LAKE OSWEGO PARKS PLAN 2040 117 Utilizing its numerous outdoor spaces and parks,the City also provides residents with a variety of community events and activities. One of the most popular events is the weekly Farmer's Market (held May-Oct)which saw over 120,000 visitors in 2022 and is considered one of the top markets in the region. Residents can enjoy summer concerts,fun runs, and annual staples such as the 4th of July Parade, Cultural Xchange, and the holiday tree lighting. In 2022,the City offered more than 60 events and had over 1,200 volunteer hours donated towards them. Table 5:City Programs and Activities Age Season N pp C C 4-, .L cU Es tn Program Area 0 Q 'al 1 v 4, w 4, E 1— Q 5 § H ui Cultural Enrichment • • • • • • • Fitness • • • • • • • Health &Wellness • • • • • • • Sports (including Tennis & • • • • • • • Golf) Community and Special • • • • • • • Events Luscher Farms Organic • • • • • • • Education Adults 50+ Life Long Learning • • • • • Human Services • • • • • • • > ; - +lets k - - --3 s ...4-4 , - Lake Oswego Farmer's Market LAKE OSWEGO PARKS PLAN 2040 118 While the City is currently using various spaces and facilities throughout Lake Oswego to offer programs and activities, it is expected that many of them will be centralized and offered at the new Lake Oswego Recreation and Aquatics Center(LORAC) upon its completion in 2024. The City regularly tracks and reviews participant feedback gathered through user surveys sent to participants enrolled in programs and activities each season.These participants tend to give the City high marks for the quality of programs. During the Summer 2022 period, over 90% of respondents indicated that participation in their respective activities met their expectations. Over 75%of respondents indicated that they were "very satisfied"with the value received for the activities they participated in and over 90% of respondents said that they would recommend their respective activities to a friend or family member. MAINTENANCE AND OPERATIONS Maintenance and operations are key to a vibrant, clean, and sustainable parks and recreation system. The Lake Oswego Parks and Recreation Department is responsible for the management and maintenance of the City's developed parks, natural areas, and open spaces. In addition to park spaces, the department's maintenance staff care for the system's major facilities including the Indoor Tennis Center,the Adult Community Center, Charles S Brown Water Sports Center,the Lake Oswego Swim Park,the Lake Oswego Municipal Golf Course, and the Luscher Farm properties.Total maintenance spending is outlined in Table 6 below. The level of maintenance per site is determined by several factors, including how the property is used, amenities onsite, property terrain, its proximity to neighborhoods and other public spaces, natural resources present (creeks, drainages, native vegetation, etc.), and any applicable city, county, state, and federal requirements. Maintenance levels also vary according to season and facility requirements. Ongoing tasks include planting, weeding, raking, pruning, mowing, tree/shrub maintenance,weed control. Integrated pest management,fertilization, irrigation operations, litter removal, storm debris removal, and the cleaning, repair, and maintenance of park amenities such as play structure equipment, restrooms, and other structures. Additional information related to maintenance practices and metrics will be included in subsequent planning documents, including the project's Maintenance and Operations Assessment. Beyond regular department maintenance,the City operates an active park stewardship program to maintain and protect the system's parks and natural areas. Regular stewardship and habitat restoration work parties are held year-round, allowing community members to spend time in nature and contribute to the ongoing maintenance of the system. Table 6:2023-2024 Total Maintenance and Operations Budget Maintenance Category 2022-2023 Total 2023-2024 2024-2025 Budget Total Budget Total Budget Parks Maintenance $1,945,570 $2,239,000 $2,274,000 Athletic Field Maintenance $1,080,400 $826,000 $852,000 $868,736 ---I $770,000 $785,000 Facility Maintenance -$93,620 $63,000 $63,000 $3,801,086 $3,898,000 m $3,974,000 Source:City of Lake Oswego Parks Maintenance Budget 2023-2025 LAKE OSWEGO PARKS PLAN 2040 119 INITIAL OBSERVATIONS In August 2023, City staff and the consultant team held a kickoff meeting and toured representative sites to discuss site specific issues, opportunities, and challenges. Preliminary observations from this tour are noted below and will be compared with outreach findings and technical analysis as the team moves forward in the Parks Plan 2040 planning process. • Excellent System:The community has access to a varied Q 11 SITE TOURS and well-maintained recreation system. >>West Waluga Park • Involved Community: From volunteering to help maintain parks to participating in recreation programs, Lake Oswego >> East Waluga Park residents are active and involved in the recreation system. »Indoor Tennis Center • Use and Programming: Parks and facilities across the system experience a high level of use. System-wide >>Springbrook Park programming also experiences high use although some sites could benefit from additional programming. >>Iron Mountain Park • Maintenance and Improvements:Some sites have >>Adult Community Center maintenance challenges due to location and/or staffing capacity. Improvements to lighting, restrooms, >> Foothills Park playgrounds, and trail surfacing are needed at some locations. Existing landscaping is high-quality and well- >>Lake Oswego Swim Park maintained although some sites need minor improvements and tree replacements. >>George Rogers Park • Natural Resource Management:The City places a high >>Municipal Golf Course& priority on providing open space and natural areas for Recreation and Aquatic more passive enjoyment by community members and for Center their natural resource values. In these areas, the City focuses on using native plantings, removing invasive >>Luscher Farm species, and improving water quality and wildlife habitat, including for pollinators. Several natural area sites (e.g., Iron Mountain) have had recent improvements and renovations to enhance these elements and to add amenities for visitors (seating, shelters, interpretive features, etc.). • Sustainability and Resiliency: Parks Department staff note a strong desire to continue to incorporate sustainability and resiliency practices in the continued planning for and maintenance and improvement of their facilities. While the City currently does this through park-specific planning and operations to some degree, there is a desire to integrate this in a more holistic way in the Parks Plan 2040 process and in future activities and improvements. Staff note a desire to view parks as a resource for climate resilience and emergency response to natural disasters. • Accessibility:Although some sites have seen improvements since the prior plan,ADA improvements are still needed throughout the system's park and recreation facilities. Beyond ADA requirements, some sites offer opportunities to introduce universal design when replacing or adding recreation facilities. LAKE OSWEGO PARKS PLAN 2040 120 • Conflicting Uses and Enforcement:Some sites have issues monitoring community use and enforcing rules relating to swimming, loitering,vandalism, and trail use. • Other Challenges:Some sites have limited off-street parking to meet demands, particularly during large events. Other facilities are impacted by other non-park onsite facilities, leading to maintenance issues. LAKE OSWEGO PARKS PLAN 2040 121