Agenda Item - 2024-03-05 - Number 11.1 - Presentation - ADA Annual Progress Update 11 .1
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2023 Americans with Disabilities Act (ADA)
Annual Progress Report
March 5 , 2024
Background
• December 20, 2022 : City Council adopts and approves the City's first
Americans with Disabilities Act (ADA) Self-Evaluation and Transition Plan .
• The plan encompasses four key components :
1. Reviewing all City programs, services, and policies;
2. Evaluating the accessibility of City facilities, including buildings, parks, and
parking lots;
3. Assessing facilities in the public right-of-way; and, } 2
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A, 4. Developing a strategic plan and tools for implementing recommended
,ucr changes to City facilities and practices.
EG° Respect. Excellence. Trust. Service.
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Background n incot ue
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• The ADA Transition Plan serves as a
roadmapfor ensuringthat the City's ,..
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buildin s parks, programs, andpublic ��RE�°�'
buildings, p g ,
spaces are accessible to everyone . ,`
• Annual reporting is a key component
of the Transition P l a n 's 14
i; i Americans with Disabilities Act(ADA)
I m I e m e ntat I O n St rate I Self-Evaluation and Transition Plan — -=`
p gy• - Public Review Draft Plan June 2022
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°R E°°` - Respect. Excellence. Trust. Service.
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Purpose o ADA Annual Progress Report
1 . Highlight the City's efforts in
implementing the ADA Transition `A E
Plan across all departments. o-,
2 . Document innovative programs,
notable accessibility projects, and
outreach initiatives undertaken
between January 1, 2023, and
December 31, 2023 . 2023 Americans with Disabilities Act (ADA)
Annual Progress Report
City of Lake Oswego,Oregon
Respect. Excellence. Trust. Service.
Office of the ADA Coordinator
Issue Number
Formal Grievances 2
General Inquiries 65+
Accommodation Requests 11
Respect. Excellence. Trust. Service.
Office of the ADA Coordinator ( continued )
Staff Training/Development Number of
Participants
ADA Program Training 120+
Reasonable Accommodations in the Workplace 10
Employee Assistance Program (EAP) Benefits 17
New Employee Orientation 42
Respect. Excellence. Trust. Service.
ADACoordinator ( continued )Office o
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Office of the ADA Coordinator ( continued )
Outreach : Community Involvement Highlights
Throughout - Served lunch at the Adult Community Center
the year - Participated in Community Coffee Talks with Respond to Racism
March - Celebrated Disability Awareness Month with campaign including
proclamation, social media posts, and two videos featuring campaign
events and how to request an accommodation
July - Celebrated Disability Pride Month with campaign including
proclamation, social media, and City-wide events
Respect. Excellence. Trust. Service.
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• The LibraryDirector, Library *Managers and the , - . : } = tr l
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City's ADA Coordinator completed Project .•...._,. j:i.! - v.
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ENABLE trainingtr '
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• Expanded the Rover Outreach Program to include �f- .
• � ••14 �• A# ft. !`�"$reguI r visits to senior living facilities. 4 I 1
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• In addition to providing ongoing Home Delivery - 1 r
services, the Library offers temporary Materials I I 1 ' •f. ... .. . . . ...
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by Mail services, wherein library holds are mailed -
to library patrons on a one-time basis. t _ :: .,+ i. . '.
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• Completed construction of new sidewa I k x `� ` „ }
segments on Douglas Way, Hallinan .�- ° � 4 k
Street, and Boca Ratan Drive .
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• Securedi n if i n funding f r r r m ` ��
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im rovements •in the updated Capital ` ��' •
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Improvement Plan and Biennium Budget.
• Implemented opencaptioning
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subtitles for all videos.
CityManager's
• Standardized public meeting notices for City's governing bodies to
include virtual meeting requests, along with interpretation and
accessibility accommodations.
• Added accommodation request language on City-wide mailed monthly
newsletter, as well as city volunteer applications for Boards and
Commissions, Youth Leadership Council, and Task Forces.
LP` The City of Lake Oswego fosters a welcoming and inclusive community where all people have
7��ale&0 the opportunity to thrive and have equitable access to City services. For Americans with
Disabilities Act or Civil Rights Title VI accommodations, translation/interpretation services, or
AP n more information call 503-635-0270 or Oregon Relay Service 7-1-1.
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ZHablas esparol? Le proporcionaremos una traduccion de este documento sin costo personal
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CITIZEN INFORMATION SPECIALIST AND HELLOLO EDITOR/WRITER1.4CP3Z ( NOM ) IP ? IT)1 1N*42#t* 1 Ih MXT* ,
Bonnie Hirshberger . 503-675-3992 • bhirshberger@lokeoswego.ciry
Contributing writers: E WN- tFAI LFQ? 01 Al °I TR 1 Q1 01 2 ? FAl VI 7i o t L-I I-F
Greg Barnum, Fire Robin Krakauer, Parks & Recreation
Nell Diamond, library Iris McCaleb, Planning
Nicolefte Hume, Adult Community Center Madison Thesing, City Managers Office *S. This newsletter is printed on Processed Chlorine Free 1 OQ b
Katy Kerklaan, Engineering Amanda Watson, Sustainability twig recycled content paper, using soy-based ink.
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Parks & Recreation . A kx.:...:• .... .•..:..:.:„.........
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• Installed a curb ramp to a picnic table • • ., { .• - i `� ,
'F ire.• •8LAT •— 5,;2}i�..`5'.:, •0;i.., ••
overlooking Tryon State Park at the Adult :$s ,,4`, ._ : r: }r � , i
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Community Center. f„ ,.�: -ti.., :: • .. • •
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• An inclusive swing was installed at >;4.k , .,. tiw aa, -.:,•
George Rogers Park playground providing --, •-• .,
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for more accessible opportunities. ,. . .„,• ,. . .. .,,.. ,; 1
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• Updated the Activity Guide on the website m-
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to a new format to make it more -
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accessible.
CommunityDevelopment
• Standardized all meeting agendas to AGENDA
• OFF f Os HISTORIC RESOURCE ADVISORY BOARD
include clear information at the top m December13,n0renceR23-6:00 om
Fir Conference Room
https://www.ci.oswego.or.us/boc hrab
o f t h e aeon how t o participate i c i ate I rl op E G o� Staff Contact: Paul Espe,pespe@lakeoswe>;o.city
page p p Virtual Access ADA Accommodation Requests Translation Services
This meeting will be held in lakeoswego.city/accommodation Traduccion o interpretacion
a meeting remotely, how to make please To the stafef remotely,
tat 503-ow fourb;sinesIll �i* fz
please email the staff contact at Please allow four business days to 0 0» W q
least 24 hours before the meeting. process your request.
503-534-5738
Members: •Kasey Holwerda,Chair •Meg Matsushima,Vice Chair •Denise Bartell•Sharon Mirarchi
ADAaccommodation requests, and •Mary Bosch•Robin a, •Veronica Park•Paul Lyons(Alt)•Aaron Rapf,Council Liaison
1. CALL TO ORDER
how to request translation services. 3. ROLL CALL
3. APPROVAA
L OF MINUTES
November 8,2023
4. CITY COUNCIL UPDATE
Councilor Aaron Rapf,HRAB Council Liaison
5. PUBLIC COMMENT 3 Minutes
6. PETITIONS AND COMMUNICATIONS
Created an ADA resource folder 7. NEW BUSINESS
• 7.1 Goal Setting
7.2 Historic Preservation Grant Lakewood Neighborhood-Update
7.3 2040 Parks Plan-Update
where information is saved for 7.4 Preservation Month 2024
7.5.Reconnaissance Level Survey of Lake Grove—Update
8. OLD BUSINESS
futurereference• 8.1 Friends of Luscher Farm
Fire 1[1 _ 1
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• Collaborated with Guiding Eyes for the = : = ,'I: ,s ,
Blind . Rime �De t __{, , 11. 1 .__ , . , \, .I
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• Contracted with Language Line TV . • ;, -W-_. --
Solutions to provide response . .., -,.. _ }� �. ; , • , r ,.. ; _ „.
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personnel with over-the-phone �; -
interpreter services. 4 .
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• Community Emergency Response Team =
(CERT) trainingwas held at the Public ' - f
Works Maintenance buildingand City _ !� >
Hall to ensure accessibility for all0, 4,--
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participants. , . - -
Police
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• The Communications Center has _ z .
implemented text-to-911 capability for - LII,=•
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cell phones and a TTY system for hearing- _ �� _ •
impaired community members. I = 3w=�-----� �-
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• A TTY phone has been made available to _
accommodate individuals who requireiv .. _.
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such equipment to make phone calls. - - ,
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• Police Officers utilize the Language Line - -
and engage interpreters to assist ' '
community members who do not speak 'k ,
English and require ASL interpreters.
tin ues o ?s
o HOME CONTACT RESIDENTS BUSINESS VISITORS CITY SERVICES GOVERNMENT HOW DO I ... SEARCH
ABEGO''
Accessibility and ADA Home
Accessibility and Americans Contact Information
ADA Notice
with Disabilities Act (ADA) Kelli Byrd
Disability Awareness Month ADA Coordinator
The City of Lake Oswego aspires to be an organization where 380 A Avenue, 2nd Floor, Lake Oswego
5every person feels safe, welcomed, supported and Phone:
Request an Accommodation Relay Servi 6 0282
rvices:s: TTY Ti 1
included and will not discriminate against qualified individuals Email: ada@lakeoswego.city
with disabilities on the basis of disability in its services,
ADA Complaint/Grievance Procedure programs or activities.
VIEW FULL CONTACT DETAILS
ADA Self-Evaluation &Transition Plan
News & Announcements
Annual Progress Reports Resource Center
PPM.All Ability Employee Resource Group '. " "
ego fireiDeptil ' yl lin ADA Annual Key Documents and Reports
ADA Coordinator '' . i 3) •'•_,.„in , Lie Progress Reports
Forms, Permits, and Applications
Curb Ramp Program E . ", c Review our first annual
• ' Americans with Disabilities
15141. ekl ' Act (ADA) Progress Report!
The 2023 report spotlights