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Agenda Packet - 2024-09-11AGENDA LIBRARY ADVISORY BOARD Wednesday, September 11, 2024 7:00 – 9:00 p.m. Library 706 Fourth Street, Lake Oswego, OR 97034 The Library closes at 7pm, please arrive prior to 7pm Staff Contact: Donna Harlan, 503-697-6583, dharlan@lakeoswego.city 503-697-6583 706 4TH STREET PO BOX 369 LAKE OSWEGO, OR 97034 WWW.LAKEOSWEGO.CITY Virtual Access This meeting will be held in person. To participate remotely, please email the staff contact at least 24 hours before the meeting. ADA Accommodation Requests lakeoswego.city/accommodation 503-635-0282; Relay 711 Please allow four business days to process your request. Translation Services Traducción o interpretación 翻译或传译 통역혹은번역 503-534-5738 Kent Watson, Chair ∙ Patricia Walls, Vice Chair ∙ Patrick Walsh ∙ Mark Pontarelli ∙ Lilisa Hall ∙ Joy Fabos ∙ Seth Pauley Melissa Kelly, Staff Liaison ∙ Anisha Oruganty, Youth Liaison ∙ Enid Rittman, Youth Liaison ∙ Trudy Corrigan, Council Liaison ∙ Liberty Planck, Alternate 1. CALL TO ORDER 2. ROLL CALL 3. WELCOME NEW MEMBERS/INTRODUCTIONS 4. APPROVAL OF MINUTES August 14, 2024 5. CITY COUNCIL UPDATE Councilor Trudy Corrigan 6. PUBLIC COMMENT The purpose of Public Comment is to allow community members to present information or raise an issue regarding items not on the agenda or regarding agenda items that do not include a public hearing. A time limit of three minutes per individual shall apply. Public Comment will not exceed thirty minutes in total. If you are unable to attend the meeting and prefer to provide public comment in writing, please email the comment to the staff contact listed above at least 24 hours before the meeting. 7. INTRODUCTION OF JANE KIM, LEAD LIBRARY ASSISTANT FOR OUTREACH SERVICES 8. DIRECTOR’S REPORT 7.1 Respond to Racism Art Project site collaboration: proposed RFP scoring rubric and selection process 7.2 Firearms in public buildings: policy update Page 2 503-697-6583 706 4TH STREET PO BOX 369 LAKE OSWEGO, OR 97034 WWW.LAKEOSWEGO.CITY 7.3 Freedom to Read month events 7.4 Strategic plan progress updates 7.5 Public Alerts 9. CHAIR’S REMARKS 10. YOUTH LIAISON REMARKS 11. FRIENDS OF THE LIBRARY REPORT 12. ADJOURNMENT Next Meeting: October 9, 2024 CITY OF LAKE OSWEGO August 14, 2024 Library Advisory Board Library 1 503.697.6583 706 Fourth Street PO BOX 369 Lake Oswego, OR 97034 www.ci.oswego.or.us Present: Patricia Walls, Mark Pontarelli, Patrick Walsh, Lilisa Hall, Liberty Planck, Seth Pauley, Anisha Oruganty, Staff Present: Melissa Kelly, Donna Harlan Absent: Kent Watson, Joy Fabos, Councilor Corrigan, Enid Rittman, Phil Wikelund, FOLOPL Liaison 1. Call to Order The Library Advisory Board (LAB) meeting was called to order by Vice-Chair Patricia Walls at the Lake Oswego Public Library (LOPL) on Wednesday, August 11 at 7:02 pm. 2. Welcome and Introductions Kelly welcomed new LAB member Seth Pauley. Introductions were made around the room. 3. Minutes Motion to approve was made by Hall, seconded by Pontarelli. The July 10, 2024 minutes were unanimously approved by LAB. 4. Public Comment - none 5. Director’s Report – Melissa Kelly FY 23-24 Library Events, Classes and Programs: Statistics and User Testimonials • Kelly presented FY23-24 Library events, classes and outreach program highlights including statistics, photos and testimonials to highlight and celebrate the work of the library and positive impact for all age groups, with the idea that we will move to an annual report rather than providing monthly statistical data related to programming and outreach. • Our current outreach focus is to better serve working families and families where English is a second language, who are likely underserved by the library. The city has a contract with Professional Interpreters OR, and we will be providing staff with resources and training to contact interpreters as well as other best practices to better serve our patrons where English is not their first language as part of our October 14 staff training day. Library Strategic Plan Progress Updates • Goal to Serve People Beyond the Building o Jane Kim, Outreach Services Lead, joined the team in May. o Jane and library staff are currently working with bookmobile vendors to confirm our functional needs for the bookmobile and to obtain updated quotes. ▪ The city is a member of two cooperative purchasing agreements that will save time and money on bookmobile procurement . Estimated delivery date is 24 months after the order is placed. o Jane will be attending our September LAB meeting to introduce herself and share details with LAB about current projects she is working on. o Our home delivery program, as was noted in our FY 23-24 report, has seen a 125% enrollment increase since August 2023. o LINCC Library Directors are working to have a vendor selected and procurement process in place for county libraries to purchase hold lockers and/or library CITY OF LAKE OSWEGO August 14, 2024 Library Advisory Board Library 2 503.697.6583 706 Fourth Street PO BOX 369 Lake Oswego, OR 97034 www.ci.oswego.or.us vending machines. Expected timeline for the vendor decision is July 2025 and the implementation date for the public would be 2026 at the earliest. • Goal to Create Space to Expand Services o Work is currently on hold regarding the 2024 City Council goal to “Develop a strategy for an all-ages and all-activities community center on the west side of town that would include event and meeting spaces, public services, and may include library services,” pending action by the Lake Oswego School District on their long-range facility plans. o City staff are currently processing CIDA’s facility assessment findings and recommended priority list for the current library facility, taking into consideration factors that include safety, accessibility, cost and return on investment and operation impacts. o Kelly anticipates a minimal number of required items from CIDA’s list will be addressed in the current facility until there is more information about the future of the current facility to determine what would be a good return on investment. o If the future Council and community decision is to invest in and update the current facility, the library would need to temporarily relocate library services. There would be an additional cost for temporary relocation as well as other impacts to the community. The cost estimate in the CIDA report of $10 million to update the current facility only allocates $38,641 in relocation costs; this figure does not include the cost to lease a temporary space, the cost ofan additional storage space for part of the collection, the costs of tenant improvements or the costs to hire a moving company. Kelly currently estimates the total temporary relocation costs would be $2,923,641. • Goal to Increase Awareness of the Library’s Value o Library staff are actively seeking and sharing user testimonials to increase community awareness of the library’s value and impact. o The Library has increased engagement and communication with City Council through weekly email updates highlighting library issues and success stories. o Library management is seeking out LAB’s guidance and is working with the Friends of the Library to increase fundraising support. • Goal to Support Staff Wellbeing and Growth o Two staff training/professional development opportunities are scheduled in October, where the library will be closed for a full day on October 14 and a late opening on October 23. o Library management participates in and supports the staff Equity Alliance committee, whose mission is to cultivate an equitable and inclusive library culture. Current projects include a monthly staff newsletter exploring a DEI term or topic and developing a regular schedule of DEI and accessibility related training opportunities for staff. o City wide, department heads are working to rollout a new employee engagement and communication process this year with a goal to better support staff wellbeing, growth and performance. CITY OF LAKE OSWEGO August 14, 2024 Library Advisory Board Library 3 503.697.6583 706 Fourth Street PO BOX 369 Lake Oswego, OR 97034 www.ci.oswego.or.us Meeting Room Policy revisions 2024 • Policy was updated to include non-discrimination language and set expectations around publicity and safety for public events in the meeting room. • Language was added that users of the room must follow city and library policies with specific reference that behavior that creates a hostile environment for o thers is prohibited in the meeting room as well as throughout the library. • Policy revisions as presented have been approved by the City Attorney, pending any additional advice or feedback from LAB. o There was no feedback at this time. • Additionally, we are working with our Police Chief, who is working with the District Attorney to review our Code of Conduct policy and protocols specifically with regard to firearms. We are working to promptly clarify current Oregon law regarding the carrying of firearms in public buildings. Kelly anticipates providing an update at the September meeting. 6. Library District Advisory Committee (LDAC) Update – Mark Pontarelli and Melissa Kelly • The July 29 LDAC meeting vote was 5-3, not supporting the proposed amendment to the IGA. o Lake Oswego voted in favor of the amendment. • Clackamas County Board of Commissioners held 2 policy sessions discussing the proposed IGA amendment and the future of the Library District. LAB members requested links to both policy sessions. • BCC approved a motion to “direct staff to assemble a workgroup to identify all the problems and challenges of the library groups-members, city councils and whatnot-and suggest a structure or a format to move forward and [the BCC’s] interpretation of the IGA is that [cities] can spend the resources as the IGA amendment suggests, but [the BCC] will postpone the actual approval of the IGA until we fix all of the issues with the IGA.” • Pontarelli shared feeling that LDAC voting to not support something that the City Managers supported causes disharmony. • Different interpretations of the 3-310 ballot measure language that created the Library District is causing the issues. • Pontarelli sees this as a broken process. 7. Vice-Chair Remarks - None . 8. Youth Liaison Remarks – Anisha Oruganty Oruganty shared that she was glad for the youth opportunities and programming at the library and that it provides a place for youth to belong. 9. Adjournment Vice-Chair Patricia Walls adjourned the meeting at 8:32 pm. The next LAB meeting will be held September 11, 2024. CITY OF LAKE OSWEGO August 14, 2024 Library Advisory Board Library 4 503.697.6583 706 Fourth Street PO BOX 369 Lake Oswego, OR 97034 www.ci.oswego.or.us Respectfully submitted, Donna Harlan Lake Oswego Fiscal Year to date ending June 2025 General Information Number of new borrowers/patrons added 369 730 Number of registered borrowers 24,531 24,531 Books and other print items Number of physical units owned 125,834 125,834 Number of physical units added 1,117 2,105 Audio Materials Number of physical units owned 16,081 16,081 Number of physical units added 22 155 Video Materials Number of physical units owned 19,258 19,258 Number of physical units added 104 232 Other library materials Number of physical units owned 1,058 1,058 Number of physical units added 0 2 Total items owned 162,231 162,231 Total items added 1,243 2,494 Magazine Issues Number of physical units owned 1,890 1,890 Number of physical units added 125 254 Holds Placed 13,977 28,909 Holds Filled 11,885 24,473 Holds Expired 32 60 Holds Expired on shelf 1,564 3,161 Circulation of library materials at all facilities for the fiscal year Library2Go & Advantage Circulation Combined 12,351 25,525 E-book Reader Circulation with material type of CHILD 5 12 E-book Reader Circulation with material type of YA 1 2 Adult Checkouts 19,074 38,763 Adult Renewals (via WorkFlows and PAC)11,625 23,389 No Longer Used -- Adult Renewals (via Shoutbomb)249 521 August 2024 Lake Oswego Fiscal Year to date ending June 2025 August 2024 Adult Renewals (via TeleCirc)78 162 Adult Renewals (TOTAL)11,952 24,072 YA Checkouts 1,161 2,705 YA Renewals (via WorkFlows and PAC)1,088 2,069 No Longer Used -- YA Renewals (via Shoutbomb)33 72 YA Renewals (via TeleCirc)2 4 YA Renewals (TOTAL)1,123 2,145 Child 1st-time circ excluding E-book Reader uses 13,461 28,082 YA 1st-time circ excluding E-book Reader uses 1,160 2,703 Number of Circulation of Electronic Materials 12,357 25,539 Child Checkouts 13,466 28,094 Child Renewals (via WorkFlows and PAC)8,547 17,182 No Longer Used -- Child Renewals (via Shoutbomb)335 701 Child Renewals (via TeleCirc)24 25 Child Renewals (TOTAL)8,906 17,908 Total 1st-time circulation 40,444 84,418 Total renewals 21,981 44,125 Total circ of Adult materials 25,413 52,154 Total circ of YA & Childrens materials 24,656 50,852 Total circ of YA materials 2,283 4,848 Total circ of Childrens materials 22,372 46,002 Total circ 62,425 128,543 Self-Check Circulation Self-check checkouts 28,641 58,946 % of physical item checkouts at self-checks 85.0%84.8% Check Ins items CHECKED IN via book drop or circ desk return 36,492 73,182 items CHECKED IN from "in transit" status 23,541 47,682 TOTAL items checked in 60,033 120,864 Lake Oswego Fiscal Year to date ending June 2025 August 2024 Items loaned to other libraries Items loaned to other libraries within resource-sharing network (LINCC)15,590 31,695 Interlibrary Loans - Items Loaned to All Other Libraries (OCLC)191 441 Total loans to other libraries 15,781 32,136 Items borrowed from other libraries Items borrowed from libraries within resource-sharing network (LINCC)15,655 31,855 Interlibrary Loans - Items Borrowed from All Other Libraries (OCLC)113 214 Total loans from other libraries 15,768 32,069 NET ILL using a shared catalog of automation system (LINCC)-65 -160 Adult Services August 2024 Monthly Report In August, we wrapped up our most successful Adult Summer Library Challenge (SLC) program thus far! A record-breaking 647 adults signed up for the program and together logged over 29,719 hours of reading. Huge thanks to librarians Alicia and Shannon for organizing this program and to Carissa for researching, recommending, and implementing a new software program, which made SLC run so smoothly. It’s wonderful to see so many adults enthusiastic about participating in the program! Here is a look back at the rest of our work in August: • The stairwell gallery featured beautiful photographs by local artist Carolyn Fletcher. • We celebrated summer, National Dog Month, and learning new things with eye-catching book displays. • Although a few of our Rovers were canceled due to high heat, we had three successful Rover events: o At Greenridge Estates, where were served 32 grateful patrons o At the downtown farmer’s market, where interacted with 457 people o At a Concert in the Park at Westlake, where we interacted with 345 people • Thanks to the generosity of the Friends of the Library, we hosted the following events in the library and/or virtually: o Our First Tuesday Music Concert featuring David Rogers drew 32 in-person attendees, and 51 joined the livestream. o A Genealogy Interest Group meeting at the ACC and online. o A presentation on Everyday Climate Action by Amanda Watson, City of Lake Oswego’s Sustainability Program Manager. o A Bookish Affair met virtually to discuss Cat Sebastian’s novel, Unmasked. o Two Adult Summer Library Challenge events: ▪ An author talk by Dede Montgomery on her book, From First Breath to Last: A story about love, womanhood, and aging. 21 people attended in-person, and 37 joined the livestream. ▪ An Adult Summer Library Challenge Celebration where patrons could enjoy treats and make a fun, sustainable craft with supplies from SCRAP PDX. o Our monthly Poetry Group meeting. o Our monthly Trivia Night session. o A presentation by Master Gardener Kris LaMar on Don’t Leave Your Garden this Fall. o A presentation by librarian April Younglove on Free Job Resources for Career Success from Your Local Library. o A fun Pasta Maker Printing session, in which attendees used recycled plastic and a pasta maker to create prints that look like etchings. Stats Reference & Readers’ Advisory Interactions: 1,586 Programs for Adults: 11 Adult Program Attendance: 235* Programs for All Ages: 3 All Ages Program Attendance – 1,700 *Does not include attendance for recorded events. HIGHLIGHTS • As folks prepared to head back to school, we pivoted, as we do in August, to manage the returns of favorite beach reads, hobby guides, and volleyball kits, and began checking out the latest OBOB titles, test prep manuals, and seasonal cookbooks. We gave out 369 new library cards in August, equipping students with their most important back-to- school resource, and welcoming local educators to sign up for an educator card. • Our department developed a program to sign up all City of Lake Oswego staff a library card upon new employment (see Quinn featured left above). • Our Rover team continued to reach out to community members, and attended their first Concerts in the Park event at Westlake Park, in partnership with our Parks and Recreation department. CIRCULATION SERVICES NOTABLE STATISTICS Items checked in Items sorted by AMH Items renewed Items borrowed from outside the County Items loaned outside the County Items borrowed from LINCC libraries Items loaned to LINCC libraries Holds filled Held items not checked out Library cards issued to new members eCards issued Home Deliveries Carts shelved Average daily carts shelved Cultural Pass reservations Seed Library Checkouts Indoor Visitors Curbside Visitors Self-checkout 60,033 48,412 21,981 113 191 15,655 15,590 11,855 1,564 369 55 21 933 30 294 163 13,813 10 85% Youth Services August 2024 Monthly Report There were definitely no “lazy days” of August in our Children’s department this month. We hosted two additional Camp LOPL sessions in Rossman park which included nature crafts and our end of summer party. Storytime in August tends to include lots of older school-aged siblings which makes for a lively crowd. Lego Club is a great place to be on a hot Saturday and 200 take-away crafts were gone by the third week of the month. The last week of August brought in families who had been gone all summer, talking about which teacher they were assigned, and looking forward to reuniting with friends. “Humming” is just one way to describe the vibe downstairs this past month. The culmination of the 2024 Summer Library Challenge had kids logging their reading up to the last minute, and we look forward to congratulating all 2,007 of them in September with verbal recognition, social media posts and proactive emails to their school librarians. We saw a percentage increase in finishers of 8.5% increase for kids and a 17% increase for teens. Equity, Diversity and Inclusion: This month’s Global Stories Project Readaloud was scheduled to be in French, and at the last minute our community reader wasn’t able to make it. Coincidentally, a family that came to listen was happy to jump into action and read for us. Philippe and his wife Sara were delightful and engaging. Two adults who came independently to listen to sat for a long time afterwards practicing French with each other. Friendships are made at Global Stories Readalouds. Teen Advisory Board Librarians are working with other city staff to plan the second annual start of the school year social at Foothills park. It will include members of TAB (teen advisory board), YAC (youth action council), YAB (youth advisory board) and YLC (youth leadership council). As usual, and per our expertise, the library team will be providing buttons, and crafts for the event. Outreach Youth Services librarians took part in a Farmer’s Market visit, greeting our regulars and welcoming others to come visit us at the library, and engaging in enthusiastic discussion of the Summer Library Challenge. Youth Services librarians joined other staff at the Westlake Park Concert on August 28th. The concert was attended by close to an estimated 4000 people, and librarians had meaningful conversations with a number of library patrons. • A Russian speaking gentleman who was very complementary of our large print books in English (which he is working hard to learn). • A woman who was thrilled to find a copy of Kristin Hannah’s latest novel (she’s on the hold list with 110 other people). • A recently moved in man who was eager to get a temporary card. • And – numerous children who recognized their librarians and were excited to see us out “in the wild.” Probably our most important outreach event of the summer was a back to school event at Mercy Greenbrae, the new housing complex on the Marylhurst campus. At that event, Hilary spoke with numerous families who wanted library cards, and information about library programs. We are eager to continue to grow this new partnership and are thinking of innovative ways to serve these families. StoryWalk Our August Storywalk, Like You, Like Me, by Jenny Sue Kostecki-Shaw was installed at West Waluga Park Comments from our virtual guestbook: • It was great! I want to ride on a hawk too!! (Brennan, age 6) • Love the surprise of finding this on my walk. Wonderful story and illustrations (Marla, age 66) • First time I did a story walk! I loved it! (Jacinta, age 7) Stats Reader’s Advisory/reference – 683 (includes 1000BBK and New Parent Gift bags) Program attendance – 23/ 854 (includes storytime, special programs, and LEGO club) Technical Services Department August 2024 Monthly Report Memorial Gifts Honor Loved Ones For many years, Library patrons have appreciated the opportunity to memorialize a deceased pet, or honor the life and interests of a family member, through donations to the Library. A patron can begin the process by filling out a Memorial Gift form that can be found on the Library website. When the form and gift are received, a librarian selects a new title that will enhance the Library collection and reflect the wishes of the donor. When the new item arrives, Technical Services creates a special memorial bookplate for it, and the item is added to the collection. Most of the memorial items over the years have been books, but music CDs and movies have also been selected. The memorial program is a thoughtful way to honor a life, that also benefits the entire community. Volunteer and Special Events August 2024 Volunteer Stats Total Volunteers Serving 305 Total Volunteer Hours 1510 • Communicated with Social Media Committee to plan daily posts/weekly focus to promote library events. Communicated updates as needed. • Represented LOPL with Strategic Communications Team at City level • Met with Lake Oswego Reads committee for Lake Oswego Reads 2025 • Coordinated volunteers for Summer Library Challenge • Worked with management team and outreach committee to recruit and onboard additional volunteers for the ever-expanding Home Delivery Program • Represented Library as liaison to Lake Oswego Rotary Club • Coordinated volunteers for all August Library Events • Planned Library Volunteer Celebration for September 29, 2024