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Agenda Packet - 2025-01-08AGENDA LIBRARY ADVISORY BOARD Wednesday, January 8, 2025 7:00 – 9:00 p.m. Library 706 Fourth Street, Lake Oswego, OR 97034 The Library closes at 7pm, please arrive prior to 7pm Staff Contact: Donna Harlan, 503-697-6583, dharlan@lakeoswego.city 503-697-6583 706 4TH STREET PO BOX 369 LAKE OSWEGO, OR 97034 WWW.LAKEOSWEGO.CITY Virtual Access This meeting will be held in person. To participate remotely, please email the staff contact at least 24 hours before the meeting. ADA Accommodation Requests lakeoswego.city/accommodation 503-635-0282; Relay 711 Please allow four business days to process your request. Translation Services Traducción o interpretación 翻译或传译 통역혹은번역 503-534-5738 Kent Watson ∙ Patricia Walls ∙ Patrick Walsh ∙ Mark Pontarelli ∙ Lilisa Hall ∙ Joy Fabos ∙ Seth Pauley Melissa Kelly, Staff Liaison ∙ Anisha Oruganty, Youth Liaison ∙ Enid Rittman, Youth Liaison ∙ Rachel Verdick, Council Liaison ∙ Liberty Planck, Alternate 1. WELCOME NEW COUNCIL LIAISON 2. INTRODUCTIONS 3. APPROVAL OF MINUTES December 11, 2024 4. CITY COUNCIL UPDATE Councilor Rachel Verdick 5. PUBLIC COMMENT The purpose of Public Comment is to allow community members to present information or raise an issue regarding items not on the agenda or regarding agenda items that do not include a public hearing. A time limit of three minutes per individual shall apply. Public Comment will not exceed thirty minutes in total. If you are unable to attend the meeting and prefer to provide public comment in writing, please email the comment to the staff contact listed above at least 24 hours before the meeting. 6. DIRECTOR’S REPORT 6.1 Strategic Plan updates 6.2 Clackamas County updates 7. OLD BUSINESS 7.1 Boards & Commissions Summit reminder 8. NEW BUSINESS Page 2 503-697-6583 706 4TH STREET PO BOX 369 LAKE OSWEGO, OR 97034 WWW.LAKEOSWEGO.CITY 8.1 Chair/Vice-Chair elections 9. INCOMING CHAIR REMARKS 10. YOUTH LIAISON REMARKS 11. FRIENDS OF THE LIBRARY REPORT 12. ADJOURNMENT Next Meeting: February 12, 2025 CITY OF LAKE OSWEGO December 11, 2024 Library Advisory Board Library 1 503.697.6583 706 Fourth Street PO BOX 369 Lake Oswego, OR 97034 www.ci.oswego.or.us Present: Kent Watson, Pat Walls, Mark Pontarelli, Seth Pauley, Joy Fabos, Patrick Walsh, Lilisa Hall, Councilor Corrigan, Enid Rittman, Anisha Oruganty, Liberty Planck, Phil Wikelund, FOLOPL Liaison Staff Present: Melissa Kelly, Donna Harlan Absent: None 1. Call to Order The Library Advisory Board (LAB) meeting was called to order by Chair Kent Watson at the Lake Oswego Public Library (LOPL) on Wednesday, December 11, at 7:00 pm. 2. Minutes Motion to approve was made by Walsh and seconded by Fabos. The November 13, 2024 minutes were unanimously approved by LAB. 3. City Council Update – Councilor Corrigan Council Corrigan shared the latest updates from City Council meetings which included:  November o Approved the contract with Farber Specialty Vehicles for a bookmobile. o Approved the local government grant program agreement with Oregon Parks. o Approved a public improvement construction contract award for the construction of a pathway from the golf course to the bridge that is ADA compliant. o Authorized the City manager to sign an intergovernmental agreement with Trimet to provide officer services to the transit police division beginning December 1. o Appointed an alternate to 50+ Board. o Held a public hearing relative to code changes necessary to accommodate our upcoming wastewater treatment facility.  December o Authorized the City manager to accept and sign the intergovernmental agreement with Clackamas County for the Clackamas County city led homelessness initiatives funding grant. o Passed a resolution to streamline public contracting. o Studied master fees and charges.  Kelly thanked Councilor Corrigan for being part of LAB this year and we enjoyed having her as part of the board. We appreciate her contributions, and listening to our discussions and are sad to see her go! 4. Public Comment - none 5. Director’s Report - Melissa Kelly Strategic Plan progress updates  Bookmobile procurement: Thank you for City Council’s support. The bookmobile has been ordered! o The vehicle is the size that staff can drive, so not too large. o The new vehicle is the only one on the market that has an ADA accessible ramp straight up to the door so we don’t need a lift; everyone can get on and off CITY OF LAKE OSWEGO December 11, 2024 Library Advisory Board Library 2 503.697.6583 706 Fourth Street PO BOX 369 Lake Oswego, OR 97034 www.ci.oswego.or.us comfortably. It is the extra wide model and will feel spacious and welcoming. Our outreach team is very excited about this and are planning for the future.  Outreach team planning meetings o The team is working hard on community mapping and research with up to date data to be able to continue to plan how we deliver service. o The team is focusing on research/professional development for staff, including a series through the ALA on co design and working with the community to understand their needs in designing services. o The team continues to work on relationship building, planning for the bookmobile rollout, and continuing to strengthen current partnerships and offer mobile pop-ups until the bookmobile arrives.  Senior Scholar program with ACC/Parks & Rec o The program is scheduled for January through April 2025 initially bringing a series of programs of interest to older adults in the community. Current topics include AI; the role of immigration and shaping our communities; the science of climate change; murals and street art as voices and social change. o The Library, ACC and Parks & Rec have been working together to put this program together. If successful, we look forward to it continuing.  LO Reads updates o The LO Reads section of the library website now has regular updates, and the calendar of events is almost finalized. o Our master PR document is being finalized this week, with the brochure to be given away at the book giveaway on March 1. The Friends giveaway is anticipated to be in February. o Fabos and Watson volunteered to put together prize baskets for the raffle drawing.  Document translation o There are over 40 languages spoken at home within LOSD. o Top 5 languages are: Spanish, Korean, Mandarin Chinese, Japanese, Russian. o The library is also translating documents into Ukrainian and Vietnamese to meet needs of patrons we are seeing through outreach and/or at the library. o We have established a document translation priority matrix and budget planning worksheet as we are wanting to translate and update all of our policies. o Library card applications have already been translated into multiple languages, along with forms to request materials, tech help and the form to become a volunteer. o Most forms are digital and we are working on having those documents translated, but the ability to do so is not always within our control due to the setup of the ILS system. o A welcoming subcommittee has been created at the library. They are working on lobby signage to include languages other than English and are creating a more visible Friends area, as well as considering a new place of honor near the poetry collection for the William Stafford panels. CITY OF LAKE OSWEGO December 11, 2024 Library Advisory Board Library 3 503.697.6583 706 Fourth Street PO BOX 369 Lake Oswego, OR 97034 www.ci.oswego.or.us o LAB had some discussion that included suggestions and ideas related to document translation, and related to the potential relocation of the William Stafford panels. o  Facility o Kelly shared that we will be getting quotes on securing bookshelves on 2 nd floor. o The library is working on determining low budget/high impact items from our ADA transition plan priorities list. o Managers are working on creating a sensory friendly area within the library. We have had an ADA accommodation request specific to creating a sensory friendly area, and believe we will be able to fulfill that accommodation at a relatively low cost. Fundraising updates  This year the library teamed up with the Friends on our year end fundraising campaign. o 4 different letter variations were sent out to the community directing donations to the Friends. Lists consisted of current Friends, archived (inactive) Friends, the current library mailing list (226 people) and the library eNewsletter (8000 people). o The Friends meet next week and we will find out estimated costs for the campaign. Currently we have determined that the library cost was just under $350 to mail 226 letters.  Watson and Kelly have been discussing a larger capital campaign with a focus on hold lockers/book vending machines. Kelly shared that we anticipate having a vendor selected for the contract and be able to move forward around July 2025. o Hold lockers start at around $40,000 depending on the vendor, with the high end being about $200,000 for the multi unit with all the bells and whistles. o Watson and Kelly are currently working on strategy and focusing on populations to determine needs and possible locations. New LINCC logo rollout  The libraries in Clackamas County have been working toward a new logo. o Changes stem from the results of a community survey from last year. o A subcommittee was created with a representative from each library that worked with the innovation and marketing committee and the equity committee to develop the new logo. o The unveiling has begun on the LINCC website with the full changeover happening January 2. Budget Update  The library will be submitting our budget for the next biennium in mid-February to go before the budget committee in May. Kelly is unable to share the budget with LAB before it is shared with the budget committee, but there are areas that are changing and she will share a snapshot in the coming months. 6. New Business CITY OF LAKE OSWEGO December 11, 2024 Library Advisory Board Library 4 503.697.6583 706 Fourth Street PO BOX 369 Lake Oswego, OR 97034 www.ci.oswego.or.us  Kelly shared that LAB has been asked to submit three bullet points for our top three board accomplishments for 2024 and three bullet points for our top issues and themes for 2025. o 2024 LAB Goals have been achieved.  The only thing not completed was a design and cost estimate for a new building, but we did accomplish a seismic, hazard and general facility condition assessment.  The LO Reads youth expansion was successful.  The library continues to expand outreach services including hiring a full-time outreach lead, expanding home delivery and ordering the bookmobile. o 2025 LAB goals, in order of importance according to LAB are as follows:  Communicate library facility and service needs and gaps in order to build community understanding and support for a future capital bond.  Continue expansion of mobile and outreach service to improve access to the library, including equity-focused outreach programs, implementation of a bookmobile route, and planning for future implementation of hold lockers/book vending machines.  Improve communications with and service delivery for residents who speak languages other than English, including translation of key documents, utilization of interpreter services and ongoing training for staff. 7. Chair Remarks – Kent Watson  Watson shared this is his last month as chair with elections to be held at the January 2025 meeting.  Watson encouraged anyone interested in being chair to message Kelly and he shared with LAB a little bit about what it entails being chair and the monthly time commitment. . 8. Youth Liaison Remarks – Enid Rittman; Anisha Oruganty  Rittman is on the AI Advisory board, working with LOSD policies and how to use AI properly and inquired as to what we could do at LOPL to improve AI literacy. o Kelly shared that librarian April Younglove leads presentations; and provides tech support related to AI. o Rittman thought possibly the basic principles of AI and how to know when it is misleading and its pitfalls, and how it can be a useful tool would make a good social media campaign.  Oruganty was excited to hear about the decreased wait time for the bookmobile 9. Friends of the Library - Phil Wikelund  The Friends have purchased the 2025 LO Reads books and are hoping to provide more if needed.  The Booktique is doing well; collectible materials are selling well, and the Booktique is selling books locally & nationally.  Over the summer there was a change in officers which is bringing new energy to the organization in terms of more ambitious fundraising. CITY OF LAKE OSWEGO December 11, 2024 Library Advisory Board Library 5 503.697.6583 706 Fourth Street PO BOX 369 Lake Oswego, OR 97034 www.ci.oswego.or.us  The website has been redesigned with a new look and better functionality. 10. Adjournment Motion to adjourn was made by Hall, seconded by Pontarelli. The meeting was adjourned at 8:32 pm. The next LAB meeting will be held January 8, 2025. Respectfully submitted, Donna Harlan Lake Oswego Fiscal Year to date ending June 2025 General Information Number of new borrowers/patrons added 224 1,878 Number of registered borrowers 24,187 24,187 Books and other print items Number of physical units owned 124,768 124,768 Number of physical units added 750 6,264 Audio Materials Number of physical units owned 16,168 16,168 Number of physical units added 21 383 Video Materials Number of physical units owned 19,189 19,189 Number of physical units added 67 589 Other library materials Number of physical units owned 1,011 1,011 Number of physical units added 3 16 Total items owned 161,136 161,136 Total items added 841 7,252 Magazine Issues Number of physical units owned 1,902 1,902 Number of physical units added 113 788 Holds Placed 13,131 83,486 Holds Filled 11,069 69,176 Holds Expired 30 189 Holds Expired on shelf 1,659 9,474 Circulation of library materials at all facilities for the fiscal year Library2Go & Advantage Circulation Combined 13,777 79,043 E-book Reader Circulation with material type of CHILD 6 34 E-book Reader Circulation with material type of YA 1 6 Adult Checkouts 17,909 109,033 Adult Renewals (via WorkFlows and PAC) 11,398 68,081 No Longer Used -- Adult Renewals (via Shoutbomb) 366 1,718 Adult Renewals (via TeleCirc) 63 581 December 2024 Lake Oswego Fiscal Year to date ending June 2025December 2024 Adult Renewals (TOTAL) 11,827 70,380 YA Checkouts 853 6,524 YA Renewals (via WorkFlows and PAC) 703 5,150 No Longer Used -- YA Renewals (via Shoutbomb) 30 219 YA Renewals (via TeleCirc) 0 4 YA Renewals (TOTAL) 733 5,373 Child 1st-time circ excluding E-book Reader uses 10,354 75,704 YA 1st-time circ excluding E-book Reader uses 852 6,518 Number of Circulation of Electronic Materials 13,784 79,083 Child Checkouts 10,360 75,738 Child Renewals (via WorkFlows and PAC) 7,194 47,813 No Longer Used -- Child Renewals (via Shoutbomb) 564 2,596 Child Renewals (via TeleCirc) 0 49 Child Renewals (TOTAL) 7,758 50,458 Total 1st-time circulation 42,899 237,043 Total renewals 20,318 126,211 Total circ of Adult materials 29,736 179,413 Total circ of YA & Childrens materials 19,704 138,093 Total circ of YA materials 1,585 11,891 Total circ of Childrens materials 18,118 126,196 Total circ 63,223 396,583 Self-Check Circulation Self-check checkouts 24,732 161,521 % of physical item checkouts at self-checks 84.9%84.5% Check Ins items CHECKED IN via book drop or circ desk return 32,685 205,284 items CHECKED IN from "in transit" status 23,222 139,478 TOTAL items checked in 55,907 344,762 Lake Oswego Fiscal Year to date ending June 2025December 2024 Items loaned to other libraries Items loaned to other libraries within resource-sharing network (LINCC)16,195 95,463 Interlibrary Loans - Items Loaned to All Other Libraries (OCLC)112 1,156 Total loans to other libraries 16,307 96,619 Items borrowed from other libraries Items borrowed from libraries within resource-sharing network (LINCC)15,118 91,544 Interlibrary Loans - Items Borrowed from All Other Libraries (OCLC)85 569 Total loans from other libraries 15,203 92,113 NET ILL using a shared catalog of automation system (LINCC) 1,077 3,919 January 2025 At our December 2024 meeting, we were asked if we could provide statistics related to our bookdrops. Anya, our Circulation Manager, put together some great statistics for us to share.  We have 6 remote bookdrops and 1 drive thru bookdrop at the library, totaling 7 accessible bookdrops  Here is our schedule: o Parking lot bookdrop 4 pickups per day x 7 days a week = 28 times per week o Mountain Park 4 pickups per week o West Waluga Park 4 pickups per week o Luscher Farm 4 pickups per week o Yakima 4 pickups per week o Pilkington 2 pickups per week o City Hall 2 pickups per week  Total of all pickups per week: 48 pickups  Total of true remote pickups in bags (since parking lot comes in a bin): 20 pickups  Average of 5-7 bags per day  Materials per pickup vary, but it averages about 30 items per bag  Total average items picked up in bags over 1 week: 3,000-4,200 per week  This accounts for about 33% of our total returns sorted through Phil (remember this doesn’t include parking lot return because we really don’t have those numbers).  Other than our own parking lot, the Yakima building bookdrop gets the most use. Then Mountain Park.  The busiest day for bags is Monday.  We added the Pilkington Park Drop to better serve the West side of town and take the heat off of the Yakima drop in January 2023.  We also have a mini (cardboard) bookdrop at the concierge desk at Mary’s Woods for residents. A volunteer picks up about 3 bags every two weeks. We hope to expand that to all of the assisted living facilities. Adult Services December 2024 Monthly Report In December, Adult Services bid a fond farewell to librarian Todd Feinman, who retired after 30 years of service at LOPL. We miss him already and wish him well in his next chapter. We also welcomed a new full-time librarian, Josh Macias, who is serving as our new Local History librarian. We’re thrilled to have him on our team! Here’s a look back at the work our team accomplished last month:  The stairwell gallery featured impressive artwork by students at Riverdale High School.  We created a winter-themed book display on the main floor and a cozy reads non- fiction display on the 2nd floor.  Along with staff from all library departments, we participated in an engaging and helpful training by Professional Interpreters OR on how to use their interpretation services to assist patrons who speak languages other than English.  Together with staff from Circulation, we brought Rover to Mary’s Woods senior living facility, where we assisted 14 people by finding their next great read, providing tech help, and signing them up for Home Delivery.  Thanks to the generosity of the Friends of the Library, we hosted the following events in the library and/or virtually: o Our First Tuesday Music Concert featuring LaRhonda Steele, known as “The First Lady of Portland Blues.” o A Bookish Affair met virtually to discuss M.A. Wardell’s Mistletoe & Mishigas o An excellent Pints from the Past presentation at the Lake Theater and Cafe on Punjabi Rebels of the Columbia River. o A Genealogy Interest Group meeting at the ACC. o A presentation on Bill Naito and the Revitalization of Portland by Erica Naito-Campbell, Bill’s granddaughter and author of Bill’s newest biography. o A special Third Tuesday Author Talk featuring Lake Oswegan Becky Ellis offered at the Lake Theater & Cafe. Ellis is the author of the memoir Little Avalanches. o Our monthly Poetry Group meeting. o Our monthly Trivia Night session. Stats Reference & Readers’ Advisory Interactions: 1,120 Programs for Adults: 7 Adult Program Attendance: 218* Programs for All Ages: 1 All Ages Program Attendance – 32 *Does not include attendance for recorded events. A donation drop for the Bethlehem Children’s Closet overflows! (above) HIGHLIGHTS  The Library’s bookmobile was officially ordered! Planning for the new vehicle will continue through 2025.  The Library’s “donation station” came to an end in December, with a total collection of $925 in gift cards, hundreds upon hundreds of toys, children’s clothes, period products, food and hygiene products, warm winter clothing, and fleece! Our donors are thankful for these continued partnerships over the giving season, as are we here at the library.  Circulation staff processed over 50,000 materials for check in and saw many materials checked out (not uncommon for this time of year) from our knitting, vacation, and cookbook sections! We reviewed comment cards left by patrons in our suggestion box over the last year. The overwhelming majority of comments were a testament to our library’s commitment to excellent customer service and broad selection of materials. We are thankful for our community! CIRCULATION SERVICES NOTABLE STATISTICS *Indoor visitor number appears low. LOPL had one internal door propped open until 12/15, which we think might account for the lower number. Door is now fixed. *The Library closed early at 1pm on December 24 and December 31, 2024. *The Library was closed Wednesday, December 25, 2024. Items checked in Items sorted by AMH Items renewed Items borrowed from outside the County Items loaned outside the County Items borrowed from LINCC libraries Items loaned to LINCC libraries Holds filled Held items not checked out Library cards issued to new members eCards issued Home Deliveries Carts shelved Average daily carts shelved Cultural Pass reservations Seed Library Checkouts Indoor Visitors Curbside Visitors Self-checkout 55,907 44,162 20,318 85 112 15,118 16,195 11,069 1,659 224 35 27 820 27 167 39 12,510* 10 84.9% Youth Services December 2024 Monthly Report Storytime in December ensures that families can share some of their favorite activities with out of town visitors. And indeed, we hosted grandparents, aunts, uncles and cousins at many of our sessions this month. We had high attendance at all of our world language storytimes as well and what looked like record participation in the ArtBar. For perspective, we went through approximately 3000 cotton balls. Programming: Peppermint Bear from the Lakewood Theatre made a guest appearance at the Library and almost everyone was eager to take pictures and say hello. School Visits/Tours: The Oak Creek Third Graders took advantage of our storytime break and sent all three classrooms for a visit. They were very excited to receive library cards, browse for books of their own liking and listen to our tried and true classic “Endlessly Ever After,” by Laurel Snyder and Dan Santat. This “choose your own” adventure style fairytale has now delighted three years’ worth of students, and seems to have “endless” appeal. We also hosted Fifth graders from the Cottonwood School (located in SW Portland) who are very adept at taking public transportation to get here, and really appreciate our large collection of books. They do not have a library of their own at their small school. Equity, Diversity and Inclusion: This month’s Global Stories Project read aloud was led by Eva Van Der Linden. She shared with us “although my last name may sound Dutch, I’m from France! I was born near Paris in a small town called Étampes and moved to the SW of France in Bordeaux by the age of 8. In 2014, I made the big leap and moved to the Pacific Northwest. It is now my 10th year in Oregon and I have been enjoying being a tutor and a coach for people wishing to speak French. I also recently wrote a children's book in French and English that I hope will be published by next year.” To celebrate the re-opening of Notre Dame Cathedral in Paris, our guests were treated to a stained-glass craft inspired by the great Rose Window. Outreach: Youth Services staff serving on our outreach committee attended visioning and goal setting meetings this month, with an eye towards continued process improvement. And the welcome news about procurement of a Bookmobile has everyone thinking about new ways to conduct outreach. Staff also visited a few childcares and connected with staff at Mercy Greenbrae. One family that we met at our first visit to Mercy Greenbrae has become a regular fixture in the library, taking advantage of LEGO club, musical performances, and lots and lots of books. We are always so happy to see them and to recognize the value of meeting people where they are to introduce them to the Library and all that it has to offer. Teen Advisory Board: The TAB collaborated with YAC (Youth Action Council) to put on a successful Book Swap for readers of all ages. TAB members provided entertainment in the form of a perler bead craft for young attendees of the swap. And LOPL provided hundreds of books (weeded from our collection) to the event. Books that were not taken home from the swap were then offered to The Booktique and then to an NCL group who were conducting a book drive for non-profits serving children. Art Literacy Boards: November’s boards feature the work of students from Lake Grove Elementary and represent their study of famous Southwest artist Georgia O’Keefe Our expanding family: We are so excited to welcome the newest member of the Youth Services family. Bruce Tennessee Sheridan was born on December 31st to Allison and Daniel. Big Brother Ernie is “curious and very sweet” and everyone is doing fine. Stats Reader’s Advisory/reference – 560 (includes 1000BBK and New Parent Gift bags) Program attendance – 32/833 (includes storytime, special programs, and LEGO club) Technical Services Department December 2024 Monthly Report Nearly-bare shelves: the Holiday Lucky Day video display at closing on December 23rd. The widespread adoption of streaming video doesn’t seem to have put much of a damper on community demand for the Library’s collection of DVD & Blu-ray holiday favorites. Every year, the Holiday Lucky Day collection gives patrons an opportunity to browse more than 200 holiday-themed videos, including everything from Miracle on 34th Street to Santa Claus Conquers the Martians. Little could demonstrate the collection’s popularity more eloquently than the nearly- bare display shelves by December 24th – what started out in November as a full assortment of over 200 DVDs & Blu-rays was down to fewer than two dozen items. Programs & Volunteer Services December 2024 Volunteer Stats Total Volunteers Serving 223 Total Volunteer Hours 1245  Met weekly with Social Media Committee to plan daily posts/weekly focus to promote library events. Communicated updates as needed.  Represented LOPL with Strategic Communications Team at City level  Completed calendar of events for How to Read a Book for 2025  Began work with graphic designer to create LOR 25 brochure and passport  Updated Lake Oswego Reads website in preparation for a month of events.  Coordinated volunteers for December Library Events  Updated Home Delivery patron listings and volunteer assignments  Interviewed and brought on 3 new volunteers. We lost several volunteers during the last few months, as well  Reworked volunteer application system which will roll out in January  Coordinated MLK, Jr. meetings to support the planning of MLK Day Celebration for January 19, 2025