Agenda Item - 2001-03-19 (04) -: E- Government
City of Lake Oswego
" "` Definitions
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* E-Government
— Information Services provided to citizens
• Telephone
• Walk-In
• Web Site
• Email
* E-Commerce
— Transactional Services provided to citizens
• Integrated Communications
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--_• Current Broadband
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Beaverton
1:] I E:i 1 Lake Oswego
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, _ Hillsboro
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Tigard
- Webserver
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IT In rastructure @ Lake
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: 14 414; 1r.21.* 1,a: ` " xIR � 1� 4 • ii,, i Dotted Line
t Relationship with...
11 Networked City Buildings
250+ Computers & Email Accounts
Maintenance Mgt System
TM a
Financial Mgt & Human Resources System
Court Docket Mgt System
Utility Billing System
Website
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r E- Government Today
* Searchable Website/City Code
* D epart ment Inf ormation
* C ounciUB oard Meeti ngs & A genda
* Current News & Events
* E mergency Information
* N ei ghb orh ood Information
* Job Openings
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�� E- Commerce Today
* Library - via LINCC
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- Request Materials to be picked up
— Renew material online
* Parks & Recreation - via Recreati onBiz
— Register for classes & events
• Recreation & Special Activities •
• Adult Community Center
• Golf/Tennis
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` •-�j'� E- Commerce Tomorrow i
* W eb Store — Coming Soon ! '�
* Lien Search C apability
* Utility Bills
* C ourt Fi. _ nes1
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* D og Li cense R enewals
* Plann ing & Perm it Fees
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* Integrate Web, Telephone, Walk-in' s
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• :..�'t Consider. . .
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* Which Transactions
* Cost effectiveness
• * Outsource
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* Staffing
* Training
* Marketing
* Timing
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Challenges
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* Utili ty Billi ng Syst em Update
* Court System Update
- Six to 12 Months Out
— $25-50K to Upgrade Each
* Increased need for Backup Systems
��_j" Some Costs to Consider. . .
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* Outsourcing
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_:=__ - First Application $30,000
- Additional Appl. $15,000
* Server $ 15,000
* T- 1 w/Internet $ 18,000/yr
* Firewall $20,000
* Firewall Maint $ 15 ,000/yr
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* Webmaster $60,000/yr
* Backup Systems $30-50K
* Consultants $200/hour
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Next Steps. . .
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* Mayor and Council to get City Notebooks
* Cit y E mail A ccounts to be established
* Forwarding to "at home" accounts
* El ect roni c Council_„,
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Packets Coming Soon !
* Publi c R ecords L aw Impacts
* Policy and Proced ures need t o be
developed