ADA Notice

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (ADA), the City of Lake Oswego will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Employment:  The City of Lake Oswego does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.

Effective Communication: The City of Lake Oswego will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the City’s programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures: The City of Lake Oswego will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in City offices, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a City program, service, or activity, should contact the City’s ADA Coordinator to submit a request for accommodation no later than four days before the scheduled event.

The ADA does not require the City to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.

The City will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

Concerns or complaints that a City program, service, or activity is not accessible to persons with disabilities should be directed to the ADA Coordinator at ada@lakeoswego.city or 503.635.0282.

Website Accessibility: If you use assistive technology (such as a Braille reader, a screen reader, or TTY) and the format of any material on this website interferes with your ability to access information, contact us at ada@lakeoswego.city or 503.635.0282. To enable us to respond in a manner most helpful to you, please indicate the nature of your accessibility problem, the preferred format in which to receive the material, the web address of the requested material, and your contact information. Users who need accessibility assistance can also contact us by phone through the Federal Information Relay Service at 503-684-2772 for TTY/Voice communication.

Accessibility Design Guidelines: Our website has been designed with accessibility guidelines in mind.

The Web Content Accessibility Guidelines (WCAG 2.0) are not ADA standards, but it is recommended that state and local governments strive to meet Conformance Level AA.
If you have difficulty accessing the site or have any comments or feedback, please do not hesitate to contact us.

Contact Information

Kelli Byrd
ADA Coordinator
503.635.0282; TTY 711 or ada@lakeoswego.city