Power Outages

Be prepared for power outages - and remember flashlights are safer than candles!

Report an outage

When your lights go out, let us know as soon as possible. If you speak with a customer service representative, it’s helpful if you can provide any of the following information:

  • Are your lights dim or out?
  • Did you check your fuse or breaker box for blown fuses or tripped circuits?
  • Are your neighbors’ lights out?
  • Is a power line down?
  • Did a tree limb fall on a power line?
  • Is there any damage to the utility pole?
  • Are the streetlights out?
  • Did you hear a noise?

Report an outage:

  • Phone: Call 503-464-7777 (Portland) or 800-544-1795 to report a power outage or downed line through our automated system. You can also request a call back when power is restored. Please call only once to allow other callers to get through.
  • Online: Go to PortlandGeneral.com to report a power outage or to get an update. You can also view a map and list of current outages by ZIP code.

More information

Outage Map - shows outages in the PGE service area.

Outage List - current outages, by county.

More resources and advice - including:

  • What to do if you see a downed power line
  • Find a dependable electrical contractor
  • Tips on food storage and cooking during an outage
  • Special instructions for life-support patients
  • Surge protection for your home electronics
  • Surge and power backup devices for business