Free Water Audits Available Now

One of the most important things a homeowner can do to save water is make sure equipment is functioning appropriately and efficiently.  Watering your yard is the main way water is lost either through overwatering or inefficient systems. The city offers free water audits to help community members find ways to use less water.   Water audits are performed during the spring and summer seasons when watering yards begin.  Assistance with understanding water-efficient appliances, conservation tools, and leak detection is also available.

What is a Water Audit?

Saving money and saving water is what a water audit is all about.  During a visit to your home or business, the city's water conservation specialist will assess the water using equipment both inside and outside the home and offer suggestions to help improve how water is managed to save money and resources.

The water conservation specialist won't look specifically for leaks but can generally detect if a leak exists and often it's most likely location.  When finished, a list of recommendations to help you begin to make changes will be provided.  An audit will identify problems and provide solutions.  This service is offered to any Lake Oswego water customer for FREE!

Most residents who have had an audit and followed through with some or all of the recommendations are enjoying summertime water savings exceeding 20% or more. High water use customers and those whose bill is typically in tier 2 or 3 are strongly encouraged to call and set up an appointment. Customers who have received an audit in previous years do not qualify for another.

Water Audits Not Performed During Rainy Months

Water audits are not performed during the rainy months because the majority of water loss and inefficiency is generally due to yard watering habits and tools. During the rainy months, or even when there is periodic rain, customers are encouraged to discontinue watering as it is not necessary for the health of the yard.

Schedule an Appointment

Call Kevin McCaleb at 503.675.3747 to set up an appointment.

If you would like to receive a notice that water audits are being scheduled and receive information on any new free conservation item available please sign up for the conservation e-news subscription at Signing up may help you remember to review and implement conservation measures before the summer months arrive and water usage increases.

COVID-19 Audit Safety Protocols (L.O./Tigard)

Thank you for participating in a water conservation audit.  During this time, we want to make sure to protect the safety and health of our city residents and employees and commit to following the guidelines below.  Thank you for assisting us with the following guidelines:

  • There will be no indoor audits at this time.
  • Request for audits and scheduling may be made by phone or email. (Please include a phone number.)
  • Customers and city employees will be asked to follow all city, state, and county guidelines in place for COVID-19. (appropriate distancing, masks when in close proximity or indoors, no physical contact, etc.)
  • Auditor will wear a mask that covers the mouth and nose during any interaction with customers.
  • Social distancing: please maintain a 6ft distance between each person
  • Customers or appointed representatives will meet the auditor outside the home or office at the scheduled appointment time.
  • Auditor will wear a City of Lake Oswego name badge for identification, no business card, other paperwork, or accessories will be handed out.
  • Upon arrival, and during the audit, controllers and other equipment handled or operated by the auditor will be sanitized. (Auditor will carry Lysol wipes.)
  • Audit form for residential assessments will be filled out in person and discussed with the customer.
  • Customer copies will be scanned and distributed via email from the office.
  • Commercial audit data will be collected and report formatted off-site.
  • These protocols to be in place until notified by management of any changes.