This last week marked the one-year anniversary of Public Works’ implementing a new work management system software. Our system is completely web-based and paperless.  It directly interfaces with our LOMap and existing GIS asset data — all with real-time data!

The online work management system provides our team the platform to submit service orders, plan routine maintenance, and assign team tasks. Our crews are able to use the program to open service orders, such as a request to patch a pothole or check for a water leak, perform the work needed, and clear the request all while being out in the field.

In the last year, Public Works has completed 9,276 “tasks”. This includes all work activities from Streets/Storm, Water, Wastewater, Electricians, Utility Locates, and City Beautification. These tasks were either assigned by crew leads or customer requests.

Thank you to all the Public Works Staff for embracing our new system. And thank you to GIS, Engineering, IT, and Finance for continuing to be great partners in this project!