Community Survey

2023 Community Survey – Closed

Thank you to the 700+ residents who completed the community survey!

High Satisfaction with City Services

During the January 2, 2024 City Council meeting, Director of Community Research Jason Morado of the ETC Institute reported that community members’ perceptions of Lake Oswego were among the highest compared to other local municipalities surveyed nationwide. 98% of residents rated the overall quality of life in Lake Oswego as excellent or good, and 97% of survey respondents view the City as an excellent or good place to live. City of Lake Oswego rated above the Northwest regional average in 27 of the 29 areas that were assessed and rated above the U.S. average in 27 of the 29 areas that were assessed.

Community Priorities

The ETC Institute identified services with high importance scores to determine community priorities. Survey results showed that the following services should receive emphasis over the next two years:

• Effectiveness of efforts to respond top climate change
• Quality of development services
• Efforts to promote equity in the community 
• Effectiveness of efforts towards sustainability 

Thank you to all who participated in the community survey! Your insights help to create a welcoming and thriving Lake Oswego. 

Background

Every other year, the City launches a community survey administered by the ETC Institute to measure the general attitude of residents toward City services and programs. The survey is sent to randomly selected Lake Oswego households to ensure statistical validity, in addition to being available online to the greater community. 

The goal of the community survey is to:

• Measure the general attitude of residents toward City services and programs
• Determine residents’ priorities and areas of concern
• Receive feedback on key policy issues
• Measure City’s progress toward other cities’ benchmarks