Community Survey

2023 Community Survey – Open!

Ever wished you could have a say in what makes our community thrive? Well, now's your chance! Our Community Survey is now OPEN and we want to hear your voice.

This survey is your opportunity to share your thoughts on what makes our community special, what challenges we face, and what kind of future you envision for us all. Taking the survey is easy and only takes about 10 minutes. Your answers are anonymous and will be used to make positive changes to keep Lake Oswego thriving.

To complete the survey by January 26, 2024, visit lakeoswegosurvey.org

 

Background

Every other year, the City launches a community survey administered by the ETC Institute to measure the general attitude of residents toward City services and programs. The survey is sent to randomly selected Lake Oswego households to ensure statistical validity, in addition to being available online to the greater community. 

The goal of the community survey is to:

  • Measure the general attitude of residents toward City services and programs
  • Determine residents’ priorities and areas of concern
  • Receive feedback on key policy issues
  • Measure City’s progress toward other cities’ benchmarks

2021 Survey Findings

In 2021, we celebrated over 1,000 community survey responses that shaped City Council goals and decisions, such as increased pathway funding and prioritizing sustainability and equity in our decisions.

High Satisfaction with City Services

During the January 18 City Council meeting, Director of Community Research Jason Morado of the ETC Institute reported that community members’ perceptions of Lake Oswego were among the highest compared to other local municipalities surveyed nationwide. 97% of residents rated the overall quality of life in Lake Oswego as excellent or good, and 96% of survey respondents view the City as an excellent or good place to live. Major City services also received high rates of satisfaction, including the Library (91%), Parks and Recreation properties and facilities (90%) and public safety (89%). Lake Oswego rated above the Northwest average in 35 service categories, and significantly higher (5% or more) in 32 of the 38 services measured, such as effectiveness of communication with the public, overall feeling of safety and customer service by City employees.

Community Priorities

The ETC Institute identified services with high importance scores to determine community priorities. Survey results showed that the following services should receive emphasis over the next two years:

  • Efforts to promote equity in the community
  • Quality of public safety
  • Efforts towards sustainability and responding to climate change 

Other priorities highlighted include maintenance of neighborhood streets, availability of pedestrian pathways and affordable housing. These areas of emphasis are in alignment with ongoing City efforts to foster inclusion in Lake Oswego, provide equitable law enforcement services and increase affordable housing options.

Thank you to all who participated in the community survey! Your insights help to create a welcoming and thriving Lake Oswego. 

Contact Information

If you would like to submit a general comment about the project, please use the comment form below. If you have a question about the project, or would like more information, please contact:

Madison Thesing
Assistant to the City Manager
mthesing@lakeoswego.city

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