Code Enforcement

The responsibility to address Code Enforcement concerns varies based on the type of complaint.  The list below indicates what department and staff person to call. If you need assistance in resolving a conflict with a neighbor, please call our Public Information Office at 503-635-0257.  The Public Information staff can provide tools and offers mediation services

Note: Anonymous complaints will not be investigated. Contact information (preferable an email address) is required for the City to investigate a complaint. It is common practice for staff to contact a complainant to verify the location and specifics of a complaint as part of an investigation

Complaint Type Responder Contact

Abandon Building (broken windows, open doors, etc.)

Planning

Code Enforcement
503.635-0290

Encroachments - Park Property
(dumping, irrigation, fences, brush clearing, etc.)

Parks Park Ranger
971.563.8059

Encroachments - Public Streets
(low limbs, big hedges, mulch piles, PODS, etc.)

Engineering Engineer On Duty
503.635.0270
Fence - Public & Private Property Planning Code Enforcement
503.635-0290
Garbage/Debris - Private Property Planning Code Enforcement
503.635-0290
High Grass/Brush - Fire Danger Fire & CSO Police Dispatch Non-Emergency
503.635.0238
Fire Marshal's Office
503.635.0275
High Grass/Brush - Private Property Police CSO Police Dispatch Non-Emergency
503.635.0238
High Grass/Brush - Right of Way Median Public Works Maintenance Services
503.635.0280
Land Use Condition of Approval Planning Code Enforcement
503.635.0290
Noise Police CSO Police Dispatch Non-Emergency
503.635.0238

Planning Related Complaint
(building setbacks, occupancy, use, landscaping)

Planning Code Enforcement
503.635.0290

Signs, Temporary - Right of Way
(A-frame signs, banners, garage sale signs, etc.)

Police CSO
& Planning

Police Dispatch Non-Emergency
503.635.0238

Code Enforcement
503.635.0290

Signs, Temporary, - Private Property
(A-frame sign, banners, garage sale signs, etc.)

Planning Code Enforcement
503.635.0290

Soil Erosion
(sediment in stream, muddy runoff, etc.)

Engineering Erosion Control Specialist
503.635.0270

Tree Cutting - Right of Way & Private Property
(weekends & after 5:00 pm)

Police Police Dispatch Non-Emergency
503.635.0238

Tree Cutting - Right of Way & Private Property
(weekdays 8:00 am - 5:00 pm)

Planning Code Enforcement
503.635.0290
Tree Down - Right of Way Public Works Public Works
503.635.0280
Tree, Protection - Right of Way & Private Property Planning Code Enforcement
503.635.0290

Unsafe Construction Site - Public Improvements
(damaged or missing Right of Way public improvements)

Engineering Engineer On Duty
503.635.0270
Vehicle or Trailer, Parked - Right of Way Police Police Dispatch Non-Emergency
503.635.0238
Water Quality or Spills Engineering Stormwater Quality Coordinator
503.635.0270
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